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Helpful ReplyWarning about using Amazon, and Firefox.

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XrayMan
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2020/09/02 20:59:04 (permalink)
 
My Amazon account was hacked today by two different countries through Firefox. I have never had a problem with Internet Explorer, or Edge. So I suggest you not use Firefox to use your Amazon account. I hope this helps people to see what not to do.
 
Here's the info:
 
Thanks for visiting Amazon.com! Per your request, we have changed the e-mail address associated with your account
The e-mail address associated with your account has been changed. The old address was ***************. The new address is gorshkovxpp1981@mail.ru.
Visit Your Account at Amazon.com to view your orders, make changes to any order that hasn't yet entered the shipping process, update your subscriptions, and much more.
Should you need to contact us for any reason, please know that we can give out order information only to the name and e-mail address associated with your account.
Thanks again for shopping with us.
 
1)
 
"We detected a sign-in to your account from a new device.
 
When: September 03, 2020 09:35 am West Indonesia Time
Device: Mozilla Firefox Windows (Desktop)
Near: Central Java Indonesia"
 
2)
 
"We detected a sign-in to your account from a new device.
 
When: September 03, 2020 12:45 am Eastern European Summer Time
Device: Mozilla Firefox Windows (Desktop)
Near: Nomos Argolidos, Greece"
 
 
 
*** I called Amazon to shut down my account. They will call me back when I can resume getting the account setup again.***
 
 
P.S.  That email address if you can't already tell is a Russian email address. It has the (RU) in it.

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Re: Warning about using Amazon, and Firefox. 2020/09/02 21:01:01 (permalink)

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Re: Warning about using Amazon, and Firefox. 2020/09/02 21:29:17 (permalink)
Thanks for the heads-up, but you better get Adam Schiff and Jerry Nadler on this right away!

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Re: Warning about using Amazon, and Firefox. 2020/09/02 21:32:38 (permalink) ☄ Helpfulby XrayMan 2020/09/03 22:04:10
 
That REALLY sucks. I don't think FF has much to do with it though, other than they happened to be using that browser when they hacked your account. I have 2-step verification for Amazon, which means they will send a text to my cellphone if I log in from a non-trusted device, and I have to enter that code or there's no access. I add 2-step verification to every account I have where it's offered, which is most of them these days. Soon as you get your account back, set it up. Go to 'your account' and then 'login & security' to set it up.
 
 
post edited by Nereus - 2020/09/02 21:37:12


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Re: Warning about using Amazon, and Firefox. 2020/09/03 00:10:45 (permalink)
Nereus
 
That REALLY sucks. I don't think FF has much to do with it though, other than they happened to be using that browser when they hacked your account. I have 2-step verification for Amazon, which means they will send a text to my cellphone if I log in from a non-trusted device, and I have to enter that code or there's no access. I add 2-step verification to every account I have where it's offered, which is most of them these days. Soon as you get your account back, set it up. Go to 'your account' and then 'login & security' to set it up.
 
 




Good advice. I'll use the two step verification when I get the account back. Probably tomorrow.

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Re: Warning about using Amazon, and Firefox. 2020/09/03 00:58:25 (permalink)
If you receive emails like this then I suspect this is a phishing email. To verify this do not click on any links in the email. Use a separate browser and log into your Amazon account. If that works report the email as a phishing attempt. 

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Re: Warning about using Amazon, and Firefox. 2020/09/03 04:35:33 (permalink)
Good luck on getting it fixed

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Re: Warning about using Amazon, and Firefox. 2020/09/03 06:17:40 (permalink)
Nereus
 
That REALLY sucks. I don't think FF has much to do with it though, other than they happened to be using that browser when they hacked your account. I have 2-step verification for Amazon, which means they will send a text to my cellphone if I log in from a non-trusted device, and I have to enter that code or there's no access. I add 2-step verification to every account I have where it's offered, which is most of them these days. Soon as you get your account back, set it up. Go to 'your account' and then 'login & security' to set it up.
 
 




I set up 2 step verification a while back.  Received one email saying that I needed to verify a purchase made on my account.  There was NONE at the time...but certainly alerted me to someone trying to phish.  It is a solid way to protect oneself.  Have other accounts set up the same way...bit of a pain...but certainly adds some piece of mind.

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Re: Warning about using Amazon, and Firefox. 2020/09/03 10:46:20 (permalink)
Last week I received the most sophisticated looking email ever from a common credit card bank I use suggesting an improper purchase. It wanted me to sign in and all that with the Bank's link included. Normally the email would ask you to contact them.
 
I looked this thing over a number of times, logged on independently to the CC company, and found no activity. So, I looked at the email again and found one of the telltale signs. The month of August was spelled august.
 
The bad guys keep getting better at this and ever since the "Love" email from around '99 or 2000 the lesson learned was never click on a link in any email, never unsubscribe from any email link, never respond to an email link, never let someone use your computer without you watching, and have a good virus protection software that can scan inbound emails or detect a threat should you get tricked.
 
That being said, if you need that Amazon purchase now, just send me your card number and I'll place the order for ya.

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Re: Warning about using Amazon, and Firefox. 2020/09/03 11:11:38 (permalink)
bob16314
Thanks for the heads-up, but you better get Adam Schiff and Jerry Nadler on this right away!


  Perfect!


 
 
 
 
 
 
 
 
 
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Re: Warning about using Amazon, and Firefox. 2020/09/03 11:12:17 (permalink)
Thanks for the info Xray...
 


 
 
 
 
 
 
 
 
 
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Re: Warning about using Amazon, and Firefox. 2020/09/03 19:16:46 (permalink)
rjohnson11
If you receive emails like this then I suspect this is a phishing email. To verify this do not click on any links in the email. Use a separate browser and log into your Amazon account. If that works report the email as a phishing attempt. 




It's not phishing at all. My account was broken into. I could not go back into my account, because the hacker put their email in there in place of mine.

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Re: Warning about using Amazon, and Firefox. 2020/09/03 19:18:41 (permalink)
 
UPDATE:
 
My Steam, and Ubisoft accounts were hacked also. Happened this morning.
 
Next update:
 
Amazon support helped me change to a new Email address, and Password. I'm good to go there. Next is Steam, and Ubisoft.
post edited by XrayMan - 2020/09/03 19:55:58

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Re: Warning about using Amazon, and Firefox. 2020/09/03 19:54:51 (permalink) ☄ Helpfulby XrayMan 2020/09/03 22:03:40
 
Did you use all the same passwords? If not, I'd suggest you wipe your drives clean and start with a fresh install of Windows. Also change your email passwords asap, and check any 2-step authentications haven't been changed to a different phone number. I believe all those services you mention have 2-step authentication, so get onto it asap. It sounds like they might have hacked your email, and used that account to change your passwords on other services linked to that email.
 
I don't know what sort of passwords you use, but I suggest using different ones for every service (if you don't already) and use random characters (upper and lower case), numbers and symbols to create a password for each that is at a minimum 8 characters long - I use mostly 12+ characters unless it's restricted to less.
 
 
 
post edited by Nereus - 2020/09/03 20:03:31


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Re: Warning about using Amazon, and Firefox. 2020/09/03 20:17:59 (permalink)
XrayMan
 
UPDATE:
 
My Steam, and Ubisoft accounts were hacked also. Happened this morning.
 
Next update:
 
Amazon support helped me change to a new Email address, and Password. I'm good to go there. Next is Steam, and Ubisoft.


Good to hear. 
 
I wish you luck with Steam. Unless they changed their position, you may have to work with that one pretty hard...
 
Nereus, great advice above on using the two step verification BTW!!

 
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Re: Warning about using Amazon, and Firefox. 2020/09/03 22:10:55 (permalink)
 
2 step verification is now active.

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Re: Warning about using Amazon, and Firefox. 2020/09/03 22:24:17 (permalink)
It's also good to change passwords often. Some people only change them when they notice a problem. If it's been over a year it's probably time to change a password on a site.

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Re: Warning about using Amazon, and Firefox. 2020/09/03 23:14:24 (permalink)
Someone broke through your modem/router and is in your PC watching everything. I would suggest wiping your SSD asap.
Now in days with the situation we are living we have to be careful.

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Re: Warning about using Amazon, and Firefox. 2020/09/03 23:36:54 (permalink)
 
UPDATE:
 
Well I was able to fix Ubisoft. The only problem site is Steam. No matter what I try, I can't log in. I emailed Tech Support. Hopefully they respond soon. 

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Re: Warning about using Amazon, and Firefox. 2020/09/04 06:01:20 (permalink)
Not sure which virus protection you use but most will give a free "dark web" search.
 
Experian has this free check.
https://www.experian.com/consumer-products/free-dark-web-email-scan.html
 
Experian also has a service called IDnotify that works really well. Checks everything, alerts, etc..
 
You may have other concerns depending on the extent of the breach so this might be a good starting point to check ALL aspects of your on-line activity and personal information held by others that may have been compromised.
 
 

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Re: Warning about using Amazon, and Firefox. 2020/09/04 12:34:10 (permalink)
XrayMan
 
UPDATE:
 
Well I was able to fix Ubisoft. The only problem site is Steam. No matter what I try, I can't log in. I emailed Tech Support. Hopefully they respond soon. 




Best of luck, though Valve should be able to help you restore the account I'm not sure what you will get back. I strongly recommend using 2FA on your steam account as well via the Steam app. Steam has different rules based on if the security level settings so you may not get everything back if your game inventories or steam funds were cleaned out. The Steam app is super easy to use and will even ping you the code if you attempt to log in so you don't always have to open the app to fetch it. 
 
Nereus is spot on about two-factor authentication, I enabled it on my Amazon, Google, and Steam accounts. In this day and age, it's just way too easy to compromise a browser install, or fake a website, and even legitimate sites occasionally end up running malicious adverts. If there's money attached to the account then it needs 2FA. 


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Re: Warning about using Amazon, and Firefox. 2020/09/04 23:48:11 (permalink)
Dam Xray.  Sorry to hear this.  It's happened to me but not this wide spread.  Ima guess you used the same password across those platforms.  Hopefully lesson learned and yes, 2-step verification is amazing.

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Re: Warning about using Amazon, and Firefox. 2020/09/05 04:23:19 (permalink)
I just added 2 factor for my amazon account, I needed to do that. Also, have you check accounts that use the same or similar passwords, there's a chance they might be targeted. (Also, I take it you double checked your EVGA account? I don't want a mod to be turned into a Spambot, you can't even report or flag those accounts if something like that happens. (though maybe there's some internal extra safety systems in there?)
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Re: Warning about using Amazon, and Firefox. 2020/09/05 15:50:14 (permalink)
 
Not all were the same PW but some were. Lesson learned.

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Re: Warning about using Amazon, and Firefox. 2020/09/06 09:31:39 (permalink)
Dual authentication is a life saver. You got hackers going so far as to clone phones now though for high value targets.
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Re: Warning about using Amazon, and Firefox. 2020/09/06 16:07:54 (permalink)
 
UPDATE:
 
Managed to get my Steam account to work. Everything is back to normal now. I will definitely do things differently from now on.

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Re: Warning about using Amazon, and Firefox. 2020/09/06 16:21:49 (permalink)
 
   
 
 


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Re: Warning about using Amazon, and Firefox. 2020/09/08 12:33:09 (permalink)
XrayMan
 
UPDATE:
 
Managed to get my Steam account to work. Everything is back to normal now. I will definitely do things differently from now on.



 
Do a deep scan of all your PCs  .. for malware .. maybe a keylogger is on one of your PCs
 
& your phones if you use it to logon those sites

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Re: Warning about using Amazon, and Firefox. 2020/09/08 12:57:11 (permalink)
Steam guard - associate with phone and use it for 2 factor auth.
 
You are lucky to have recovered your steam account. Boy can that be a PITA. 
 
Good Luck in the future and thx for the PSA.
 
 
Google and firefox store obfuscated but not really encrypted versions of your credentials in %appdata%.  This has been a vulnerability for a while.  A hacker can simply copy the relevant FF or chrome appdata folder to any Windows user profile folder structure and sign in as you. As long as 2 factor is not in the mix...
 
Convenient if you  break your profile and don't want to restore chrome/ff, but inconvenient from the security perspective...

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Re: Warning about using Amazon, and Firefox. 2020/09/08 23:01:32 (permalink)
 
Thanks guys. Definitely using two step authorizations on these accounts.    

            My Affiliate Code: 8WEQVXMCJL
 
        Associate Code: VHKH33QN4W77V6A
 
             
 
 
                  
 
 
 
          
 
   
 
           
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 



 
 
 
 
 
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#30
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