https://www.evga.com/support/stepup/CALCULATING STEP-UP COSTSSimply put, the cost of EVGA Step-Up is the difference between what you paid for your original product and the new product listed at the EVGA Store. To calculate what you paid, follow these simple steps:Add line-item priceIf you purchase a product as part of a Bundle or DIY from EVGA.com, you must subtract the discount applied to all items. See the above FAQ or example below for an explanation on how to determine the correct cost for a Bundle or DIY item.Do not include taxes.Do not include shipping.Subtract rebates from the line item-price.Subtract from MSRP as listed on EVGA.
ROCKmanXNo where on EVGA's step-up program does it state that EVGA will only honor the MSRP and not what you paid for. Literally all video cards and now purchased and resold by scalpers and too high a cost now. Three months ago I purchased an 3060 EVGA card and signed up for the step up program and for 3 months it sat in the que till last week when I got a response that EVGA was reviewing it. This Tuesday I got a response as to the cost of the card that I would step up for. I choose the 3080 and not the Ti. Just one with RGB. Cost was 919.99. I paid 825.00 for the 3060 on Amazon brand new. I thought the Step-Up program will deduct 825.00 from 919.99 but instead I found out EVGA will deduct 410.00 leaving 509.99. With taxes and shipping added it came to a total of about 592.00. That is almost $600. Why would I pay an extra $600 on top of the $825 I paid for. That would come out to $1425. That's the same cost for getting a 3080 on Amazon or Newegg or anywhere else. No where on the site did it clearly educate anyone on how Step-Up only covers MSRP. It only clarifies that to remove shipping and taxes paid. EVGA is horrible for this deceptive practice. Basically EVGA is also selling cards like scalpers. I go and cancel the step up to then reply for a 3070 or 3060Ti and instead it says that the 90 Day grace period ended literally 12/01. It's now 12/02. If I would have been informed about all of this last week when EVGA contacted me then I would have avoided missing the end date of by 1 day. Never again will I ever purchase any video card let alone any other products from EVGA and trust me I used to refer and purchase their products for their longevity, but now that's changed due to how deceiptful EVGA is. Horrible Service from EVGA. I'm definently going to see if I can bring this attention to The Wan Show on LTT.
Subtract from MSRP as listed on EVGA.
rjohnson11I'd also like to point out that EVGA is probably the only company left that does step-ups.
Hogglerjohnson11I'd also like to point out that EVGA is probably the only company left that does step-ups. I think this is really important to remember. The step-up program is only offered by EVGA and really good for when you need to have more performance in the games you're playing then the card you bought is offering you.
Doumi111Yeah, and I don't expect EVGA to trade for more than MSRP, but I'm actually guessing 720€ was MSRP, but to be sure, I should look over what was the price EVGA sold them off, a year and half ago... I can't find it anywhere, because as soon as the 3000 series launched last year, they removed the old ones from their store. And yes I know how to read, if it was aimed at me. -_-
Doumi111While I agree with most of you on how step up cost should be calculated, it worries me now because I am on step up queue for a RTX 3080 since October 2nd 2020 (yeah, 2020, you read it right, European queue is not moving at all...), and will have to trade an RTX 2080 Super.By the time I bought it, September 2020, on French Amazon (sold and shipped by Amazon, not third party reseller), I assumed it was at its regular price (720€), although the RTX 20 series were already removed from EVGA store when I registered for step up, so I could not check what was its price. Since I'm in queue, the step up cost appears to be 149€ (133€ without shipping). But from what I understand, it's on step 2 that real step up cost is calculated. Any chance someone could clarify this for me? Would be great if someone from EVGA could speak up on this! : )
Doumi111XC gaming, part number 08G-P4-3182-KR.I already checked the product page you linked, unfortunately it doesn't show retail prices. : (There is a thing I don't get actually, if EVGA uses their store prices to use it as trade value for step up (which does make total sense), why are we asked to enter buying prices that shows as a first step up cost calculation which will, in the end, be the true step up cost only if the card has been bought at MSRP? Why don't they just pop in the price based on card value right at the first step? It should be known anyway since the card has already been identified as an original brand new item, for warranty registration.At this point, it seems to me that original invoice is just a way to be sure the card has been bought from an authorized reseller.
Doumi111Thanks for your awnser. : )If anyone knows a way to check on what was the EVGA store price of this RTX 2080 Super XC gaming when it was still an available product, that would be great!I am pretty confident the price I paid back then was its "original official price", just before the world became crazy, but I would love to be sure. : PThat, and that kills some time on the waiting process... These 14 months of queue are killing me! : D