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Venting frustration from razer keyboard...

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BF3PRO
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2021/02/21 22:54:54 (permalink)
Bought a Razer Keyboard Blackwidow Tenkeyless and the thing double types like mad. Sent it off for warranty (month old) they said they fixed it. Its not fixed. Quick google search shows it's a common problem. So frustrated. Well the venting is over thanks.

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    XrayMan
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    Re: Venting frustration from razer keyboard... 2021/02/21 22:57:51 (permalink)
     
    Moved to Hardware.

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    dcell
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    Re: Venting frustration from razer keyboard... 2021/02/22 18:46:25 (permalink)
    BF3PRO
    Bought a Razer Keyboard Blackwidow Tenkeyless and the thing double types like mad. Sent it off for warranty (month old) they said they fixed it. Its not fixed. Quick google search shows it's a common problem. So frustrated. Well the venting is over thanks.

    Someone else was "venting" about their Razer products -- which they HATE.
    The worst thing is, apparently, Razer forces you to log in just to use them?
    I guess it's also bad if it double-types like mad and they can't fix it.
     
    We all concurred that Razer sucks.
    Sorry about your keyboard.
    #3
    BF3PRO
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    Re: Venting frustration from razer keyboard... 2021/02/23 01:58:12 (permalink)
    dcell
    BF3PRO
    Bought a Razer Keyboard Blackwidow Tenkeyless and the thing double types like mad. Sent it off for warranty (month old) they said they fixed it. Its not fixed. Quick google search shows it's a common problem. So frustrated. Well the venting is over thanks.

    Someone else was "venting" about their Razer products -- which they HATE.
    The worst thing is, apparently, Razer forces you to log in just to use them?
    I guess it's also bad if it double-types like mad and they can't fix it.
     
    We all concurred that Razer sucks.
    Sorry about your keyboard.


    I finally fixed it.  They finally released a firmware update.  But guess what...  I had to login to use it.  The KB also has onboard memory but you have to have the Razer synapse software in order to customize it.  Which is cool I get it.  But it has to be constantly running in order for the lights and macros to be saved.

    My Affiliate Code: OEESSSDNZV

     
    #4
    transdogmifier
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    Re: Venting frustration from razer keyboard... 2021/02/23 04:21:29 (permalink)
    BF3PRO
    dcell
    BF3PRO
    Bought a Razer Keyboard Blackwidow Tenkeyless and the thing double types like mad. Sent it off for warranty (month old) they said they fixed it. Its not fixed. Quick google search shows it's a common problem. So frustrated. Well the venting is over thanks.

    Someone else was "venting" about their Razer products -- which they HATE.
    The worst thing is, apparently, Razer forces you to log in just to use them?
    I guess it's also bad if it double-types like mad and they can't fix it.
     
    We all concurred that Razer sucks.
    Sorry about your keyboard.


    I finally fixed it.  They finally released a firmware update.  But guess what...  I had to login to use it.  The KB also has onboard memory but you have to have the Razer synapse software in order to customize it.  Which is cool I get it.  But it has to be constantly running in order for the lights and macros to be saved.




     Not a fan of this kind of data mining (and that's what it is...)...I bet your entire system and what it runs is being monitored by Razer.
     
    No thanks.
     
    I'd go without the macros and colors heh
     
    post edited by transdogmifier - 2021/02/23 04:23:36

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    Re: Venting frustration from razer keyboard... 2021/02/23 08:10:35 (permalink)
    I've had 1 razer keyboard in all my years a long time ago ,.. and while it was great while it lasted,  it didn't seem to hold up all that long as I would have expected it to for the premium prices they charge.
     
    Several mechanical switches gave out....

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    donta1979
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    Re: Venting frustration from razer keyboard... 2021/02/23 12:56:29 (permalink)
    I will tell you after two of their USB headsets would not talk to my z87 motherboard, no help no nothing, being ignored their customer service is terrible. Ended up having to toss those things. Then my Black Shark headset started to fall apart, they discontinued it. No spare parts unless from aftermarket parties and they fall apart. Then they buy the cheapest Omeron Switches for their mice. I have 16 dead Razor mice with crapped out omeron switches from 8months to a year. Honestly when I buy a new keyboard or anything I will probably never buy from them again. I was even nice and calm with support, never lost my cool. Even posting on their social media their CEO got an attitude with me asking them when will they offer support for this headset in a firmware update or change from the omeron switches that only last me eight months to a year.. 
    post edited by donta1979 - 2021/02/23 12:59:29

     
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    Hoggle
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    Re: Venting frustration from razer keyboard... 2021/02/23 13:11:47 (permalink)
    It's part of why I like the Z20 and wish it had a 10 keyless version. It's not perfect but it's rally a great keyboard and really it seems like no keyboard is perfect. EVGA is pretty new to the mouse and keyboard market but I think they did an great job entering the marketplace. As for Razer at first I disliked the brand after a problem with the first mouse I had from them that literally burned out a USB port in about 2000 to 20001 era so I used mostly Logitech who got into the market place for gaming around that time. Then after hearing good things about Razer I gave them another try and really it was pretty good but recently it does seem like they do try to hard to have people log in to use the software and the products themselves are not always that great compared to other companies that don't have you logging in to use the software.

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    BF3PRO
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    Re: Venting frustration from razer keyboard... 2021/02/24 02:26:02 (permalink)
    Yeah I like the keyboard now. I needed something to replace my CM Storm TK Quikfire Stealth I bought here on the marketplace for $45. Lasted almost 10 years. Then CM said they dont make them anymore. CM Storm was my go to for gaming peripherals.

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    BF3PRO
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    Re: Venting frustration from razer keyboard... 2021/02/24 02:26:50 (permalink)
    transdogmifier
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    dcell
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    Bought a Razer Keyboard Blackwidow Tenkeyless and the thing double types like mad. Sent it off for warranty (month old) they said they fixed it. Its not fixed. Quick google search shows it's a common problem. So frustrated. Well the venting is over thanks.

    Someone else was "venting" about their Razer products -- which they HATE.
    The worst thing is, apparently, Razer forces you to log in just to use them?
    I guess it's also bad if it double-types like mad and they can't fix it.
     
    We all concurred that Razer sucks.
    Sorry about your keyboard.


    I finally fixed it.  They finally released a firmware update.  But guess what...  I had to login to use it.  The KB also has onboard memory but you have to have the Razer synapse software in order to customize it.  Which is cool I get it.  But it has to be constantly running in order for the lights and macros to be saved.




     Not a fan of this kind of data mining (and that's what it is...)...I bet your entire system and what it runs is being monitored by Razer.
     
    No thanks.
     
    I'd go without the macros and colors heh
     
    had I known you couldn't set the colors and then exit out not letting it run in the background I would have gone elsewhere.

    My Affiliate Code: OEESSSDNZV

     
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    jpace731
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    Re: Venting frustration from razer keyboard... 2021/02/24 08:57:23 (permalink)
    I've just been talking about how Razer's QC seems to have taken a drastic fall from grace. My basilisk ultra has a whole group of LED's that won't turn certain colors, it ghosts clicks often and doesn't even sit on the charge dock correctly. Tried talking to customer service and they spent 30 minutes doing pointless troubleshooting, then were trying to say it was a software issue and asked if I could redo all those steps on a PC without synapse. LOL. I'm just taking the L and waiting on my X17 to replace it at this point. Also, Razer Customs mats are horrible quality, do not recommend
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