I’ve gotten an msi gaming trio via currys and a palit gaming pro via amazon now, so will be returning my 2070 super to amazon.

MilanB98
Sooo jacob saying on twitter that Europe's Step Up Program would advance the previous week is a lie?

Unfortunately he appears to be a total legend for US consumers but either has limited information about EU or is just stalling and hoping things start moving on their own.

Sounds like we'll be waiting. But as EK3Ferio said at least our cards keep their value until then!

I just mean that the amount you paid stays the same in relation to your step up cost.
 

coffeephile
So is StepUp working in EU or not?

It's working the fact that we have successfully registered our cards with the EU Step-Up program. It's just not seeing any movement from Step 1 because of supply issues/priorities since launch date. 

So, secured a 3080 FE today. The 2070 super is going back to amazon and I’ll be dropping out of the step up queue.

FE was available today in UK and France

ManxWraith
Yep, managed to snag one from Scan in the UK. Should be with my tomorrow (today)

 Congratulations. I really like the design of the FE.

Please can someone at EVGA at least give us an idea as to when there will be any movement on the EU step ups now. At least tell us what we are waiting for/what the delay is.
 
Are we waiting for the US customers to go through their allocation first? Are EU and US step ups being run via the same team? Are US and EU customers using the same stock allocation?
 
It all seems very unfair at the moment that not one (as far as I am aware) EU customer has had any movement on their step up yet.
 
I understand there are stock shortages etc, which is why a bit of communication and clarity is all that's asked for. It's not a lot to ask and it goes a long way in keeping your customers happy.
 
Cheers.

It's arrived and I'm chuffed with it. Beautiful card :) thanks everyone
 

AndyJG70

ManxWraith
Yep, managed to snag one from Scan in the UK. Should be with my tomorrow (today)

Grats Manx I had no idea Scan sold FE ive never seen them advertised on their website

They just randomly went up yesterday, keep a close eye on Nvidia's site as if they get more stock, it'll redirect you to Scan!

You may get stung with a heap of import tax and VAT at the docks on that.  Fingers crossed you don't.

I’m pretty sure you can still get taxed by customs separate to what amazon charges.

About Import Fees Deposit

Amazon Global and Amazon Global Store offer customers customs duties, taxes and fees ("Import Fees") estimation during checkout and customs clearance on your behalf for certain eligible countries.

When you buy products sold and shipped from outside your country, you or the recipient are responsible for paying import taxes and duties based on the laws of the country into which the products are being delivered. Where Amazon offers this service, with your authorisation, Amazon will estimate the Import Fees Deposit from you. The carrier or another agent will then use this to pay the Import Fees on your behalf (or the recipient's behalf) to the appropriate customs and tax authorities of the destination country.

The Import Fees Deposit is an estimation of the taxes and duties that may apply and isn't an actual calculation of the taxes and duties. Customs regulations and tax rates applicable to certain goods may change between the order date and the date of entry. In addition, classification of goods in various countries and regions may be different.

If the actual Import Fees are less than the deposit amount collected by Amazon on your behalf, you'll automatically be refunded the difference to the payment method you used for the order. You'll receive a notification e-mail to confirm the amount of the refund. The refund process takes up to 180 days from the dispatch date.

For items sold by Amazon EU Sarl or Amazon Export Sales, LLC (Amazon US), you won't be charged any additional fees if the actual Import Fees exceed the Import Fees Deposit amount we estimated. For items sold by other Marketplace Sellers, please check the applicable Seller's policies.

JoeMango
Please can someone at EVGA at least give us an idea as to when there will be any movement on the EU step ups now. At least tell us what we are waiting for/what the delay is.
 
Are we waiting for the US customers to go through their allocation first? Are EU and US step ups being run via the same team? Are US and EU customers using the same stock allocation?
 
It all seems very unfair at the moment that not one (as far as I am aware) EU customer has had any movement on their step up yet.
 
I understand there are stock shortages etc, which is why a bit of communication and clarity is all that's asked for. It's not a lot to ask and it goes a long way in keeping your customers happy.
 
Cheers.

One of the biggest E-Tailers in Austria today sent out mails stating they are unable to get any information on delivery dates for all their open orders and they have never seen anything like this. This adds up with what proshop is letting us know about their situation.
 
This is more an US/EU issue. The US makes a lot of noise, their reviewers get cards first, their shops get them first and also Nvidia's own shop seems to not work in more than a hand full of countries outside the US. EU just is not as important sadly.
 
And yes, EVGA seems to use DE/NL warehouses for their EU stock.

I would guess with the current situation it will take 5-6 months for the first couple of people to start receiving their step up cards here in Europe.
I remember it was a couple of weeks to a couple of months aswell during Turing launch.