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Hot!Unofficial 3080 Step Up Queue Thread - EUROPE

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Savarok-
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/12 05:17:19 (permalink)
I received a message from EVGA support also stating that the EU queue is being dealt with via a random generator.
 
That stinks but what can we do, being in a the queue means we have a card eventually waiting for us, even if that means it's in 2121.
AsheAshe
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/12 05:19:21 (permalink)
Savarok-
I received a message from EVGA support also stating that the EU queue is being dealt with via a random generator.
 
That stinks but what can we do, being in a the queue means we have a card eventually waiting for us, even if that means it's in 2121.


Seriously? That seems crazy
Savarok-
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/12 05:20:31 (permalink)
thank you for contacting our support.

Yes, we can confirm, that all is correct and working fine.

Please take note, that this Step-Up Procedure will be done from our end with a Random Generator.

Therefore, as soon, you're receiving the notification, that you can pay the difference for it,
then you will see a status update on the page.

If you have any further question, don't hesitate and contact us again.

Best regards,

EVGA EU Customer Support
joey_uk
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/12 06:13:43 (permalink)
Well that’s a bit stupid, the American one seems to be going in the order they signed up from so so can see why Europe’s would be different.
WONDERMIKE1337
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/12 06:45:24 (permalink)
This could also just mean that your step-up order ID is created by a random generator. I have 2 step-ups in queue and both IDs are very different despite creating them on the same day, so we cannot really deduce anything from the ID itself.
EVGAfan587
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/12 07:19:19 (permalink)
Juicer-19
EVGAfan587
Juicer-19
EVGAfan587
Juicer-19
EVGAfan587
Not having separate queues for EU and NA doesn't make the least bit of sense unless there is a complete disregard for EU customers. Considering EU is not moving at all, it might actually be a thing.


Idk, I think that perspective isn't fair to EVGA. They seem wholesome in their attempts to satisfy their customers.

Maybe they pushed EU off a couple days because processing those step ups will be way more difficult and a longer process that would hold up the queue in general, given the state of the world in 2020.

So maybe they did that to push more through quickly with one week turnarounds.

So I am about 30 names down on the NA list, but still 2 days ahead on the EU. I am not saying it is fair you guys have to wait longer, but it also wouldn't be fair to folks like me if people started getting processed sooner even though they're 2 days back in queue.

Not a great sitiuation, but it seems EVGA is doing their best and having this program at all is a blessing.

Good luck everyone. Hope we all get to enjoy this card sooner rather than later.



You realize you're "ahead" of EU because EU step-up started way after NA for no reason.


Right, I said as much in the comment you're replying to. I feel like they may have had a reason to do it, though. I wouldn't say " no reason" as if EVGA just hates EU customers and wants to make them suffer or something.

I don't know the process for sure, but I imagine it goes something like this.

When EVGA is processing a step-up, they have to send the customer a package to return. This will happen much faster for their NA based customers. Those customers send the cards in, EVGA likely receiving most of a batch at one time, allowing them to go through the process of approving the returns much more efficiently. They can then ship out new 3080s almost directly to each customer.

With EU, the mail will take a bit longer. The entire process will be slowed down if they have half a batch going to EU. It's likely they would prefer to do the entire EU batch at one time instead of mixing them in with the NA step-ups.

So, I imagine, they delayed the EU step-ups for 2 days to simplify the process for themselves. This likely will result in a dependable amount of step-ups being processed each week instead of a very staggered shipping process.

That's my guess as to why they did it. I just don't think they would do it for "no reason" though.

 
Maybe if EVGA properly communicated with their European customers, we wouldn't need people like you taking a lot of uninformed guesses that add nothing of substance to this thread.

CraptacularOne
Man, all this pissing and moaning and jealousy over unfounded nonsense. They are filling step up orders in the order they received them. You will get your card when it's your turn in line, not before, not because you cried and whined about it, but only when it's your turn. There is no conspiracy, they aren't purposely screwing over anyone in the EU. 
 
The best I can tell they've got about 23 min into the que after it was made available. That's also not to say it's all the people in the que, just the small number of people who have bothered to post their status. There is a STAGGERING number of people in the step up que for a 3080. I know this because I called and inquired about it because I too am in the que day one (sept 17th) at 10:35am. They wouldn't give me a number but they said they've never seen close to this many people in the que for a card, ever. 
 
Stop whining, stop posting nonsense conspiracy theories. This is just an unprecedented event and with the world in the shape it's in from the pandemic and supply chains limited, it's the reality we are all living in. You will get your card, but you will get it when it's your turn. 



So you "called and inquired" aka bothered the service rep but tell us to stop whining. What is it with Americans coming into this thread posting nonsense.


I was trying to be polite and give you some info that you could use to make an educated guess on instead of making unsubstantiated claims like EVGA is screwing over the EU for "no reason" when they clearly...

1. Want a piece of the EU market
2. Are not inherently an evil corporation setting out to screw you over specifically.

Do some critical thinking and stop expecting everyone to hold your hand for answers. The step-up process is laid out in detail. It's a queue, which means first in, first out.

What more do you need to know?



This is going nowhere, ignored.
3astardo
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/12 10:57:12 (permalink)
Wise up , Someone is pulling your plonker, Read the full step up Program Details 🤡
MilanB98
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/12 12:51:26 (permalink)
Savarok-
thank you for contacting our support.

Yes, we can confirm, that all is correct and working fine.

Please take note, that this Step-Up Procedure will be done from our end with a Random Generator.

Therefore, as soon, you're receiving the notification, that you can pay the difference for it,
then you will see a status update on the page.

If you have any further question, don't hesitate and contact us again.

Best regards,

EVGA EU Customer Support


Soooo the list is useless?
AsheAshe
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/12 13:38:30 (permalink)
I doubt it, the foreign support agents are quite clearly not first language english speakers from some I have received and seen on here, so imagine they are using some kind of translator & as above are probably referring to the ID rather than queue position
Savarok-
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/12 14:51:53 (permalink)
I have asked for clarification but this reply was from a query I made two weeks ago.
svenz123
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/13 09:12:32 (permalink)
I honestly don't expect us to see step up for at least 4 months at this rate, given the poor EU supply from EVGA and no one has received a step up card yet. If nvidia fabs are not going to ramp up until 2021 (I'm guessing their factory is already at capacity for rest of the year), that is already 3 months. Then another 1-2 months before step up queue is filled.
flg2010
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/13 13:25:06 (permalink)
 
Well looks like we moved 9 spots in the 3080 step up queue!
 
This keeps up like this every week I am only looking at around February for my Step Up!!!  Much better then May or June!  So there's a possible light at end of this tunnel!


AsheAshe
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/13 13:28:55 (permalink)
flg2010
 
Well looks like we moved 9 spots in the 3080 step up queue!
 
This keeps up like this every week I am only looking at around February for my Step Up!!!  Much better then May or June!  So there's a possible light at end of this tunnel!


How do you know?
EK3Ferio
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/13 13:54:17 (permalink)
I didn't know we had an EU thread. 
 
My Step-Up has not moved since making it to Step 1 on Sept 20, 2:39AM (BE) for me
 
3080 FTW3 
post edited by EK3Ferio - 2020/10/13 13:57:05

ITX(rebuilding): MSI MEG Z490I Unify (RMA), Proc (TBD), 2x16Gb Vengeance Pro 3200MHz, EVGA 2070 SC Black (RMA), Fractal Ion SFX-L 650G, 1TB SN550 M.2 NVMe SSD. Lian Li TU150
ATX: ROG Strix Z490-E, 10600K @ 5.1GHz 1.36v, 4x8Gb Team Xtreem ARGB 3200 C16 @ 3800MHz C17 1.4v, EVGA 3080 FTW3 (EU Step-Up, Step 1), Seasonic Prime GX-750, 1TB 970 EVO M.2 NVMe SSD, O11D PCMR edition



AsheAshe
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/13 14:24:25 (permalink)
Sled Jacob on Twitter if anyone at all was at step 2 for eu yet and he said they’re planning on having some this week. So let’s see
ManxWraith
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/14 07:58:11 (permalink)
Just found that, lovely. Let’s hope we see some movement within the next few days
awes0mme
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/14 18:48:36 (permalink)
Some more? Thats impressive. I am either 1/2 in the queue as we got in immediately before it went down again and i havent moved to step 2 - so id love to know what “More” means.
svenz123
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/15 05:14:57 (permalink)
Jacob also said on twitter we'd have EU store stock by now via the notify system (that was last wednesday). So I'd take anything he says re. Eu with a large grain of salt.
schumi1986
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/15 06:27:06 (permalink)
svenz123
Jacob also said on twitter we'd have EU store stock by now via the notify system (that was last wednesday). So I'd take anything he says re. Eu with a large grain of salt.

Me 2, the only thing Jacob says is next week. And a week later its next week again
AsheAshe
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/15 10:37:44 (permalink)
28 days without anyone entering step 2
svenz123
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/15 12:20:06 (permalink)
Step up has always been queue based. It's not a random number lol. The CS was either confused or gave a misleading response.
 
Still it's unfortunate we've seen no progress on the queue. Is it going to take 5 months to get a step up? That is crazy.
AsheAshe
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/15 12:57:07 (permalink)
svenz123
Step up has always been queue based. It's not a random number lol. The CS was either confused or gave a misleading response.
 
Still it's unfortunate we've seen no progress on the queue. Is it going to take 5 months to get a step up? That is crazy.


I have until 31 jan to return my evga 2070s on amazon, if i get hold of a ftw3 by then I’ll cancel it and return, likewise if I get a rog strix in that time. Not waiting any longer and if another card presents itself I will go with that basically, liked the idea of step up but the reality is seemingly a nightmare
joey_uk
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/15 22:21:18 (permalink)
I’m out, going to return the card to amazon. By the time step up gets done 3080’s will be easy to get at close to rrp. Add that to the added cost of shipping to Germany it’s just not worth it for me.
kwdtje
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/15 23:05:41 (permalink)
It would be nice if we got some sort of communication or ETA's for shipments. Should make a lot of ppl less anxious about the step up line. 
AsheAshe
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/16 00:52:30 (permalink)
Am also going to probably return my card to amazon. Amazon starting to get more regular shipments arriving so think I’m just going to wait to get a card off them, if something went wrong I think I’d be waiting forever for a replacement
awes0mme
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/16 04:43:01 (permalink)
On the plus side, i have 24 days for them to officially announce the 20GB to join that queue. This whole thing is a farce.
ozTravman
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/16 04:46:44 (permalink)
Unfortunately my option to return my card to Amazon expired on 3 October, when I still had hope that the step-up queue would start moving.  It would be nice to have some more information on when it may start moving.
Lokator
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/16 10:17:56 (permalink)
got my 2080 Ti step up at march 12th 2019, nearly half a year after release, Step 1 was September 27th 2018. Step Up in Europe and expecting to get a new card anytime soon? That does not work


Adam1V
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/18 14:47:15 (permalink)
Lokator
got my 2080 Ti step up at march 12th 2019, nearly half a year after release, Step 1 was September 27th 2018. Step Up in Europe and expecting to get a new card anytime soon? That does not work



On one side thats very frustrating, but on the other a new card with a refreshed full warranty.
EK3Ferio
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/19 00:19:58 (permalink)
Lokator
got my 2080 Ti step up at march 12th 2019, nearly half a year after release, Step 1 was September 27th 2018. Step Up in Europe and expecting to get a new card anytime soon? That does not work



Sounds like even January may be a longshot... Well at least my filler card 2070 from them will still be worth full retail until then 

ITX(rebuilding): MSI MEG Z490I Unify (RMA), Proc (TBD), 2x16Gb Vengeance Pro 3200MHz, EVGA 2070 SC Black (RMA), Fractal Ion SFX-L 650G, 1TB SN550 M.2 NVMe SSD. Lian Li TU150
ATX: ROG Strix Z490-E, 10600K @ 5.1GHz 1.36v, 4x8Gb Team Xtreem ARGB 3200 C16 @ 3800MHz C17 1.4v, EVGA 3080 FTW3 (EU Step-Up, Step 1), Seasonic Prime GX-750, 1TB 970 EVO M.2 NVMe SSD, O11D PCMR edition



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