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Hot!Unofficial 3080 Step Up Queue Thread - EUROPE

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Lokator
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/08 15:28:11 (permalink)
I changed priorities and dont need the best anymore, regret buying the 2080 Ti.... want to spend money on other stuff.... 3070 would mean same performance and a bit less power consumption, I am fine with that. Yes, it does not really make sense but anyway...


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Astadia
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/08 23:37:17 (permalink)
Hello !

SU registered on the 7th October for France. At 1.52PM.
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ozTravman
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/09 12:35:15 (permalink)
Asked Jacob on Twitter for another update but have not had a response.
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AsheAshe
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/10 07:19:44 (permalink)
23 days since the launch of Step-Up on the 17th Sept and from what I can see online not a single EU person has hit step 2. 
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ManxWraith
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/10 07:33:33 (permalink)
Seems that way. Disappointing that EVGA seem to be prioritising the US market, but not surprising..
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AndyJG70
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/10 08:06:29 (permalink)
Step 1, 10/5/2020 9:48:28 AM
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kwdtje
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/10 08:56:53 (permalink)
Beginning to worry if the queue will move in October. Really wanting an upgrade before cyberpunk hits. Fingers crossed.
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joey_uk
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/11 07:37:50 (permalink)
This is getting a bit of a joke now. Been over 3 weeks since they opened the step up and it seems nothing has happened in Europe at all.
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EVGAfan587
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/11 07:45:08 (permalink)
Since I got screwed by the 3090 bait and switch and needed to re-queue for the 3080, this will take like a year for me.
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MilanB98
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/11 07:46:40 (permalink)
Yeah it's a total joke, Jacob told me on Twitter that it's still "Pending"... They are screwing EU costumers.
jonnyratcliffe
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/11 08:03:02 (permalink)
Yeah its becoming a bit of a joke now that not one person has had a step 2 email.
jonnyratcliffe
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/11 08:04:05 (permalink)
Have screwed EU customers over since start of this launch
AndyJG70
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/11 08:40:48 (permalink)
Im hoping we hear something this coming week as on the 17th it will be 30 days from launch
awollenhfremeloki
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/11 09:33:38 (permalink)
jonnyratcliffe
Yeah its becoming a bit of a joke now that not one person has had a step 2 email.


It's your first Stepup? Obviously they will deliver orders first and then StepUp. So be patient. You loose nothing.
MilanB98
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/11 09:48:36 (permalink)
NA line is moving, so that's not really it.
Juicer-19
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/11 09:49:53 (permalink)
MilanB98
Yeah it's a total joke, Jacob told me on Twitter that it's still "Pending"... They are screwing EU costumers.



Oh so dramatic. They are not screwing EU customers. You're in the queue and guaranteed a card. That's more than a lot of people can claim. 
 
There's at least 100 names on the NA thread ahead of EU. A queue is a queue. Just because this forum separated the threads between NA and Europe doesn't mean that EVGA separated the queue between the 2 regions.
AndyJG70
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/11 10:49:04 (permalink)
Juicer-19
MilanB98
Yeah it's a total joke, Jacob told me on Twitter that it's still "Pending"... They are screwing EU costumers.



Oh so dramatic. They are not screwing EU customers. You're in the queue and guaranteed a card. That's more than a lot of people can claim. 
 
There's at least 100 names on the NA thread ahead of EU. A queue is a queue. Just because this forum separated the threads between NA and Europe doesn't mean that EVGA separated the queue between the 2 regions.


Well I didn't know that & thanks for spelling it out I wasnt sure about the queue system if i'm honest
post edited by AndyJG70 - 2020/10/11 10:51:34
EVGAfan587
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/11 11:28:39 (permalink)
Not having separate queues for EU and NA doesn't make the least bit of sense unless there is a complete disregard for EU customers. Considering EU is not moving at all, it might actually be a thing.
Juicer-19
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/11 12:19:23 (permalink)
EVGAfan587
Not having separate queues for EU and NA doesn't make the least bit of sense unless there is a complete disregard for EU customers. Considering EU is not moving at all, it might actually be a thing.


Idk, I think that perspective isn't fair to EVGA. They seem wholesome in their attempts to satisfy their customers.

Maybe they pushed EU off a couple days because processing those step ups will be way more difficult and a longer process that would hold up the queue in general, given the state of the world in 2020.

So maybe they did that to push more through quickly with one week turnarounds.

So I am about 30 names down on the NA list, but still 2 days ahead on the EU. I am not saying it is fair you guys have to wait longer, but it also wouldn't be fair to folks like me if people started getting processed sooner even though they're 2 days back in queue.

Not a great sitiuation, but it seems EVGA is doing their best and having this program at all is a blessing.

Good luck everyone. Hope we all get to enjoy this card sooner rather than later.
MilanB98
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/11 12:24:24 (permalink)
Sure, i get that i'm "Dramatic. But regarding information or how they are handling the queue is almost non excistent. Just some critisism.
Juicer-19
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/11 13:35:04 (permalink)
MilanB98
Sure, i get that i'm "Dramatic. But regarding information or how they are handling the queue is almost non excistent. Just some critisism.


What information are you seeking? A queue is a queue. First in, first out. Check your step 1 confirmation email and you will know what place you are in line.
Astadia
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/11 13:37:37 (permalink)
Juicer-19
MilanB98
Sure, i get that i'm "Dramatic. But regarding information or how they are handling the queue is almost non excistent. Just some critisism.


What information are you seeking? A queue is a queue. First in, first out. Check your step 1 confirmation email and you will know what place you are in line.



How do you see your place in the queue ?
Juicer-19
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/11 13:42:23 (permalink)
Astadia
Juicer-19
MilanB98
Sure, i get that i'm "Dramatic. But regarding information or how they are handling the queue is almost non excistent. Just some critisism.


What information are you seeking? A queue is a queue. First in, first out. Check your step 1 confirmation email and you will know what place you are in line.



How do you see your place in the queue ?


Compare your date and time of that email with people who have volunteered their confirmation times in the NA and EU threads.

It isn't exact, but it will give everyone an idea of where they are.
EVGAfan587
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/11 13:55:30 (permalink)
Juicer-19
EVGAfan587
Not having separate queues for EU and NA doesn't make the least bit of sense unless there is a complete disregard for EU customers. Considering EU is not moving at all, it might actually be a thing.


Idk, I think that perspective isn't fair to EVGA. They seem wholesome in their attempts to satisfy their customers.

Maybe they pushed EU off a couple days because processing those step ups will be way more difficult and a longer process that would hold up the queue in general, given the state of the world in 2020.

So maybe they did that to push more through quickly with one week turnarounds.

So I am about 30 names down on the NA list, but still 2 days ahead on the EU. I am not saying it is fair you guys have to wait longer, but it also wouldn't be fair to folks like me if people started getting processed sooner even though they're 2 days back in queue.

Not a great sitiuation, but it seems EVGA is doing their best and having this program at all is a blessing.

Good luck everyone. Hope we all get to enjoy this card sooner rather than later.



You realize you're "ahead" of EU because EU step-up started way after NA for no reason.
Juicer-19
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/11 15:12:45 (permalink)
EVGAfan587
Juicer-19
EVGAfan587
Not having separate queues for EU and NA doesn't make the least bit of sense unless there is a complete disregard for EU customers. Considering EU is not moving at all, it might actually be a thing.


Idk, I think that perspective isn't fair to EVGA. They seem wholesome in their attempts to satisfy their customers.

Maybe they pushed EU off a couple days because processing those step ups will be way more difficult and a longer process that would hold up the queue in general, given the state of the world in 2020.

So maybe they did that to push more through quickly with one week turnarounds.

So I am about 30 names down on the NA list, but still 2 days ahead on the EU. I am not saying it is fair you guys have to wait longer, but it also wouldn't be fair to folks like me if people started getting processed sooner even though they're 2 days back in queue.

Not a great sitiuation, but it seems EVGA is doing their best and having this program at all is a blessing.

Good luck everyone. Hope we all get to enjoy this card sooner rather than later.



You realize you're "ahead" of EU because EU step-up started way after NA for no reason.


Right, I said as much in the comment you're replying to. I feel like they may have had a reason to do it, though. I wouldn't say " no reason" as if EVGA just hates EU customers and wants to make them suffer or something.

I don't know the process for sure, but I imagine it goes something like this.

When EVGA is processing a step-up, they have to send the customer a package to return. This will happen much faster for their NA based customers. Those customers send the cards in, EVGA likely receiving most of a batch at one time, allowing them to go through the process of approving the returns much more efficiently. They can then ship out new 3080s almost directly to each customer.

With EU, the mail will take a bit longer. The entire process will be slowed down if they have half a batch going to EU. It's likely they would prefer to do the entire EU batch at one time instead of mixing them in with the NA step-ups.

So, I imagine, they delayed the EU step-ups for 2 days to simplify the process for themselves. This likely will result in a dependable amount of step-ups being processed each week instead of a very staggered shipping process.

That's my guess as to why they did it. I just don't think they would do it for "no reason" though.
CraptacularOne
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/11 16:09:29 (permalink)
Man, all this pissing and moaning and jealousy over unfounded nonsense. They are filling step up orders in the order they received them. You will get your card when it's your turn in line, not before, not because you cried and whined about it, but only when it's your turn. There is no conspiracy, they aren't purposely screwing over anyone in the EU. 
 
The best I can tell they've got about 23 min into the que after it was made available. That's also not to say it's all the people in the que, just the small number of people who have bothered to post their status. There is a STAGGERING number of people in the step up que for a 3080. I know this because I called and inquired about it because I too am in the que day one (sept 17th) at 10:35am. They wouldn't give me a number but they said they've never seen close to this many people in the que for a card, ever. 
 
Stop whining, stop posting nonsense conspiracy theories. This is just an unprecedented event and with the world in the shape it's in from the pandemic and supply chains limited, it's the reality we are all living in. You will get your card, but you will get it when it's your turn. 
post edited by CraptacularOne - 2020/10/11 16:13:19

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WONDERMIKE1337
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/11 19:33:07 (permalink)
joey_uk
This is getting a bit of a joke now. Been over 3 weeks since they opened the step up and it seems nothing has happened in Europe at all.



The availability is worse in the EU when compared to the US in general. This could be down to all kind of reasons and it does not seem like only EVGA has this kind of problem. All manufacturers have almost no stock to ship to retailers in Europe. A friend who ordered on day 1 from a retailer was informed about his order getting fulfilled by the end of November but this could change to a later date. When you look at stories like this one I think it is safe to assume there is no stock in Europe anyways.
 
computerbase.de/2020-10/nvidia-geforce-rtx-3000-serie-liefersituation/
 
EVGA supply chains will most likely either work Asia->US or Asia->EU. US->EU wouldn't make a lot of sense with limited stock in the US in mind. From what I know the EVGA Step-Up and their regurlar sales operate from the Netherlands/Germany, so I think it is very likely we are all sitting in the same EU-boat suffering from non-existing stock/shipments, no matter if you want to buy an Asus from a retailer or use the EVGA Step-Up. Europe as a whole is just unlucky. It doesn't matter if it's EVGA, Gigabyte, Asus, Inno3d, MSI or Zotac.. there is almost nothing for sale.
 
I still feel fortunate to be able to use the Step-Up program. It is limited to very few countries when you think about it. Even the price seems absolutely fair to me when I look at retailer listings going up in price for weeks now. I could only place orders for more expensive but sometimes worse 3080s as an alternative. I am rather patiently waiting for the FTW3 card and the good thing is that all of us have a graphics card available to us anyways(my friend sold his old one, so he is on integrated graphics now... poor bastard).
post edited by WONDERMIKE1337 - 2020/10/12 06:39:26
EVGAfan587
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/11 22:43:44 (permalink)
Juicer-19
EVGAfan587
Juicer-19
EVGAfan587
Not having separate queues for EU and NA doesn't make the least bit of sense unless there is a complete disregard for EU customers. Considering EU is not moving at all, it might actually be a thing.


Idk, I think that perspective isn't fair to EVGA. They seem wholesome in their attempts to satisfy their customers.

Maybe they pushed EU off a couple days because processing those step ups will be way more difficult and a longer process that would hold up the queue in general, given the state of the world in 2020.

So maybe they did that to push more through quickly with one week turnarounds.

So I am about 30 names down on the NA list, but still 2 days ahead on the EU. I am not saying it is fair you guys have to wait longer, but it also wouldn't be fair to folks like me if people started getting processed sooner even though they're 2 days back in queue.

Not a great sitiuation, but it seems EVGA is doing their best and having this program at all is a blessing.

Good luck everyone. Hope we all get to enjoy this card sooner rather than later.



You realize you're "ahead" of EU because EU step-up started way after NA for no reason.


Right, I said as much in the comment you're replying to. I feel like they may have had a reason to do it, though. I wouldn't say " no reason" as if EVGA just hates EU customers and wants to make them suffer or something.

I don't know the process for sure, but I imagine it goes something like this.

When EVGA is processing a step-up, they have to send the customer a package to return. This will happen much faster for their NA based customers. Those customers send the cards in, EVGA likely receiving most of a batch at one time, allowing them to go through the process of approving the returns much more efficiently. They can then ship out new 3080s almost directly to each customer.

With EU, the mail will take a bit longer. The entire process will be slowed down if they have half a batch going to EU. It's likely they would prefer to do the entire EU batch at one time instead of mixing them in with the NA step-ups.

So, I imagine, they delayed the EU step-ups for 2 days to simplify the process for themselves. This likely will result in a dependable amount of step-ups being processed each week instead of a very staggered shipping process.

That's my guess as to why they did it. I just don't think they would do it for "no reason" though.

 
Maybe if EVGA properly communicated with their European customers, we wouldn't need people like you taking a lot of uninformed guesses that add nothing of substance to this thread.

CraptacularOne
Man, all this pissing and moaning and jealousy over unfounded nonsense. They are filling step up orders in the order they received them. You will get your card when it's your turn in line, not before, not because you cried and whined about it, but only when it's your turn. There is no conspiracy, they aren't purposely screwing over anyone in the EU. 
 
The best I can tell they've got about 23 min into the que after it was made available. That's also not to say it's all the people in the que, just the small number of people who have bothered to post their status. There is a STAGGERING number of people in the step up que for a 3080. I know this because I called and inquired about it because I too am in the que day one (sept 17th) at 10:35am. They wouldn't give me a number but they said they've never seen close to this many people in the que for a card, ever. 
 
Stop whining, stop posting nonsense conspiracy theories. This is just an unprecedented event and with the world in the shape it's in from the pandemic and supply chains limited, it's the reality we are all living in. You will get your card, but you will get it when it's your turn. 



So you "called and inquired" aka bothered the service rep but tell us to stop whining. What is it with Americans coming into this thread posting nonsense.
Savarok-
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/12 01:20:01 (permalink)
Let's keep this thread on track and not heckling each other.
Juicer-19
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2020/10/12 02:19:01 (permalink)
EVGAfan587
Juicer-19
EVGAfan587
Juicer-19
EVGAfan587
Not having separate queues for EU and NA doesn't make the least bit of sense unless there is a complete disregard for EU customers. Considering EU is not moving at all, it might actually be a thing.


Idk, I think that perspective isn't fair to EVGA. They seem wholesome in their attempts to satisfy their customers.

Maybe they pushed EU off a couple days because processing those step ups will be way more difficult and a longer process that would hold up the queue in general, given the state of the world in 2020.

So maybe they did that to push more through quickly with one week turnarounds.

So I am about 30 names down on the NA list, but still 2 days ahead on the EU. I am not saying it is fair you guys have to wait longer, but it also wouldn't be fair to folks like me if people started getting processed sooner even though they're 2 days back in queue.

Not a great sitiuation, but it seems EVGA is doing their best and having this program at all is a blessing.

Good luck everyone. Hope we all get to enjoy this card sooner rather than later.



You realize you're "ahead" of EU because EU step-up started way after NA for no reason.


Right, I said as much in the comment you're replying to. I feel like they may have had a reason to do it, though. I wouldn't say " no reason" as if EVGA just hates EU customers and wants to make them suffer or something.

I don't know the process for sure, but I imagine it goes something like this.

When EVGA is processing a step-up, they have to send the customer a package to return. This will happen much faster for their NA based customers. Those customers send the cards in, EVGA likely receiving most of a batch at one time, allowing them to go through the process of approving the returns much more efficiently. They can then ship out new 3080s almost directly to each customer.

With EU, the mail will take a bit longer. The entire process will be slowed down if they have half a batch going to EU. It's likely they would prefer to do the entire EU batch at one time instead of mixing them in with the NA step-ups.

So, I imagine, they delayed the EU step-ups for 2 days to simplify the process for themselves. This likely will result in a dependable amount of step-ups being processed each week instead of a very staggered shipping process.

That's my guess as to why they did it. I just don't think they would do it for "no reason" though.

 
Maybe if EVGA properly communicated with their European customers, we wouldn't need people like you taking a lot of uninformed guesses that add nothing of substance to this thread.

CraptacularOne
Man, all this pissing and moaning and jealousy over unfounded nonsense. They are filling step up orders in the order they received them. You will get your card when it's your turn in line, not before, not because you cried and whined about it, but only when it's your turn. There is no conspiracy, they aren't purposely screwing over anyone in the EU. 
 
The best I can tell they've got about 23 min into the que after it was made available. That's also not to say it's all the people in the que, just the small number of people who have bothered to post their status. There is a STAGGERING number of people in the step up que for a 3080. I know this because I called and inquired about it because I too am in the que day one (sept 17th) at 10:35am. They wouldn't give me a number but they said they've never seen close to this many people in the que for a card, ever. 
 
Stop whining, stop posting nonsense conspiracy theories. This is just an unprecedented event and with the world in the shape it's in from the pandemic and supply chains limited, it's the reality we are all living in. You will get your card, but you will get it when it's your turn. 



So you "called and inquired" aka bothered the service rep but tell us to stop whining. What is it with Americans coming into this thread posting nonsense.


I was trying to be polite and give you some info that you could use to make an educated guess on instead of making unsubstantiated claims like EVGA is screwing over the EU for "no reason" when they clearly...

1. Want a piece of the EU market
2. Are not inherently an evil corporation setting out to screw you over specifically.

Do some critical thinking and stop expecting everyone to hold your hand for answers. The step-up process is laid out in detail. It's a queue, which means first in, first out.

What more do you need to know?
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