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Helpful ReplyHot!Unofficial 3080 Step Up Queue Thread - EUROPE

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SliderD
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2021/05/04 05:33:06 (permalink)
They processed my card and shipped the new one now. I will do a final update when it arrives in a few days!
fettwanstwürger
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2021/05/04 05:35:36 (permalink)
SliderD
They processed my card and shipped the new one now. I will do a final update when it arrives in a few days!

Same here!
My old card was delivered on Friday and confirmed yesterday.
The notification for the new card and tracking number was sent today.
Adam1V
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2021/05/04 06:23:25 (permalink)
Last update from me:
 
Step 1 : 19-09-2020 21:02
Step 2 : 21-04-21
Step 3 : 27-04-21
Step 4 : 28-04-21
 
Notification of being shipped: 04-05-21
 
Great news all round.
DataNode
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2021/05/04 06:24:24 (permalink)
Savarok-
No movement on my package at all.
 
I've contacted UPS and they were less than helpful.  I was informed that the "clearance" can only be given by EVGA and I cannot be told what that is and until that point it will be held.
 
This is of no use to me when I only have 14 days to get the card to them and 7 of those have elapsed with the card in the UPS warehouse in Cologne.
 
Next step before panicking is to try and get in touch with EVGA about some sort of extension, if possible.


I think there is common sense within EVGA camp on this, they know things have sometimes taken weeks to get through, 4 was told to me which puts you outside the normal process.

I had those concerns too initially, what if it doesn’t arrive in time. They told me on the phone they will honour the stepup and they understood the difficulty. Give them a call or support message, I hope they will be supportive and ease stress. I do find it odd your card is not moving how i would expect, if the label said DDP they would contact sender for customs clearance if they felt it was wrong, the sender is responsible on those terms.



I do find it odd, as DDP is a company or seller thing, I spoke to my local MP yesterday, to raise the potential to have returned goods managed better. I think if the receiver authorises the return and it can be deemed genuine as a return. Then there is no duty or tax to pay, end off.

I know the flip side is people exploiting this for normal shipping which is why all the gift values changed recently etc. That was the old loop hole, but I think there must be a better way. I will be putting some suggestions forward.
LimTang
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2021/05/04 07:56:52 (permalink)
Got my Shipping Mail today. It should arrive tomorrow
post edited by LimTang - 2021/05/04 21:04:32
Savarok-
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2021/05/04 09:43:01 (permalink)
I did manage to get through to EVGA and they said that they will honour the step up as the customs issues are outside of everyones control.
 
It's just a shame mine got snagged or highlighted for whatever reason and held at customs.  I've not had any contact with UPS outside of the calls I've made myself and as they are unwilling to divulge what information they need I am officially in Limbo.
 
I'll post more updates as and when they happen.
DataNode
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2021/05/04 10:09:30 (permalink)
Savarok-
I did manage to get through to EVGA and they said that they will honour the step up as the customs issues are outside of everyones control.
 
It's just a shame mine got snagged or highlighted for whatever reason and held at customs.  I've not had any contact with UPS outside of the calls I've made myself and as they are unwilling to divulge what information they need I am officially in Limbo.
 
I'll post more updates as and when they happen.


Yep really does seem luck of the draw, literally like a measurable aspect of employment target is to ensure a certain amount are flagged and checked procedurally, I hope we got everything right for you.

If it had DDP on a CN23, shipping label, and the return instruction part, which I don’t know is 100% necessary just the other two.

Anyway, the DDP part is what makes me confused, the responsibility for customs is with you, if there is an issue you have to pay it then claw it back, it maybe they don’t understand, but also I would expect it shipped back pretty quickly if it was not understood.

So not many words of comfort, but I think others have managed to get it through, so I think it must be right and it should resolve positively.

Worse case it happens again and I would claw the money back from UPS asking them to explain what the issue was.
lchamp
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2021/05/04 10:53:38 (permalink)
Step 1 : 19-09-2020 22:55 (UTC+01:00)
Step 2 : 21-04-2021 14:41 (UTC+01:00)
Step 3 : 27-04-2021 09:43 (UTC+01:00)
Step 4 : 03-05-2021 09:44 (UTC+01:00)
 
UPS picked-up package today at my place. Should arrive to EVGA on Thursday morning.
Hopefully I'll receive the 3080 by the end of next week... 
post edited by lchamp - 2021/05/04 22:54:05
Keyofdestiny
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2021/05/05 08:31:25 (permalink)
Got my 3080 today (black lipped version). Happy about that :)
LimTang
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2021/05/06 00:28:53 (permalink)
Got my 3080 Yesterday to. The "Active" Part of the Step Up Take around a Week. Every Step was very good explained. Thank you EVGA for this amazing Method!
fettwanstwürger
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2021/05/06 02:23:07 (permalink)
Got my card with black lips today as well, looking sexy af.

Thanks to EVGA for the smooth process and that I could use my 2070 Super while waiting for my queue to complete.

Good luck to the others especially those who have to suffer from brexit!
EK3Ferio
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2021/05/06 08:10:28 (permalink)
Nice to know everyone are getting the black lips! 

Sept 20, 2:39am BE still waiting on Step 2...
 

ITX: ROG Strix Z490-i, 10600K @ 5.1GHz all core, 2x16Gb Vengeance Pro 3200 C16 @ 4000Mhz C17, EVGA 3060 XC, Fractal Ion SFX-L 650G, 1TB SN550 M.2 NVMe SSD, Lian Li TU150 
ATX: ROG Strix Z490-E, 10850K @ 5.1GHz all core, 4x8Gb Crucial Ballistix Max 4000 C18 @ 4133Mhz C16, EVGA 3080 FTW3 Ultra, Seasonic Prime PX-1000, 1TB 980 M.2 NVMe + 1TB 970 EVO M.2 NVMe SSD, O11D PCMR edition
ozTravman
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2021/05/07 03:32:04 (permalink)
I shipped my card through DPD from UK to EVGA and put it as "return".  I got hit with the customs charge.  I thought about trying to fight it, but it was pretty low so I just paid it and moved on.... part of the cost of shipping. Just hoping they don't try charge VAT on the new card coming in since EVGA are collecting VAT according to the invoice. 
Savarok-
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2021/05/07 06:32:04 (permalink)
Bonkers yours still got through but UPS are still sat on mine.  I'd rather pay the charges myself and get this moving.
 
I'll update the original post when I am not at work.
ozTravman
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2021/05/07 06:33:07 (permalink)
I put my own email as the receivers email, so they sent me the email to pay.  
alirokas123
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2021/05/07 07:55:19 (permalink)
That's a hard pill to swallow mate...I sent mine from the UK on Monday and the new card has just been dispatched. I followed DataNodes instructions as well so I cant understand why they are making a mess of yours. 
 
Fingers crossed you get some clarification soon! 
Savarok-
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2021/05/08 04:12:47 (permalink)
Well UPS have been back in touch and it is still a load of rubbish.  Below is a cut from an email I received, for whatever reason German Customs have got a full grip on it and until they finish whatever they are doing UPS are powerless.
 

Our records indicate that your shipment is on hold awaiting customs clearance. Please note that Customs and Border Protection is an entirely separate entity based upon government procedures.At the moment there is nothing pending or required, unfortunately we do not have an estimated timeframe for the clearance, as that is entirely to the discretion of customs officials and is beyond our control. I would recommend that you continue to monitor this and the system will reflect once it has cleared.

 
I thought starting this thread might spread some good luck but as you know 'No good deed goes un-punished'
 
Main forum post has been updated.
post edited by Savarok- - 2021/05/08 04:14:37
BootyWizard
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2021/05/08 04:14:05 (permalink)
im now waiting like 7 month for mine since 8.11.2020
 
 
and they can't even give us an update.
 
Shady as ****
 
only USA getting cards.....
 
 
 
 
post edited by BootyWizard - 2021/05/08 04:20:55
fettwanstwürger
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2021/05/08 11:44:45 (permalink)
BootyWizard
im now waiting like 7 month for mine since 8.11.2020
 
 
and they can't even give us an update.
 
Shady as ****
 
only USA getting cards.....
 
 
 
 


Well… if you‘d take a look at the first page you’d see that some of the people who wrote here (and a lot more who didn’t) already received their cards.
But enjoy your hate
BootyWizard
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2021/05/08 11:49:54 (permalink)
fettwanstwürger
BootyWizard
im now waiting like 7 month for mine since 8.11.2020
 
 
and they can't even give us an update.
 
Shady as ****
 
only USA getting cards.....
 
 
 
 


Well… if you‘d take a look at the first page you’d see that some of the people who wrote here (and a lot more who didn’t) already received their cards.
But enjoy your hate



only 19/09/2020 got cleared which is 1 day after launch good ****ing job not.
 
7 month without update is hate ?
 
get lost
SliderD
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2021/05/08 12:35:10 (permalink)
I received my card and its gorgeous and working fine :)
For me stepup was a satisfieing experience: Yes the waiting time was long, but sincerely before they contacted me i had already forgotten about this since atleast November. So maybe stay calm and use what you have eventually time will resolve the problem hopefully before 3080s become obsolete ;)

GL guys!
 
EDIT: Black lips.
EK3Ferio
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2021/05/10 07:23:16 (permalink)
SliderD
I received my card and its gorgeous and working fine :)
For me stepup was a satisfieing experience: Yes the waiting time was long, but sincerely before they contacted me i had already forgotten about this since atleast November. So maybe stay calm and use what you have eventually time will resolve the problem hopefully before 3080s become obsolete ;)

GL guys!
 
EDIT: Black lips.



Congrats you are like at the tip of the list for Sept. 19 and my neighboring country. 
 
Sept. 20 please this month? 2:39am shouldn't be too much before me I guess. Still @ Step 1, feeling hopeful to get to Step 2 sometime this month. 

ITX: ROG Strix Z490-i, 10600K @ 5.1GHz all core, 2x16Gb Vengeance Pro 3200 C16 @ 4000Mhz C17, EVGA 3060 XC, Fractal Ion SFX-L 650G, 1TB SN550 M.2 NVMe SSD, Lian Li TU150 
ATX: ROG Strix Z490-E, 10850K @ 5.1GHz all core, 4x8Gb Crucial Ballistix Max 4000 C18 @ 4133Mhz C16, EVGA 3080 FTW3 Ultra, Seasonic Prime PX-1000, 1TB 980 M.2 NVMe + 1TB 970 EVO M.2 NVMe SSD, O11D PCMR edition
Adam1V
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2021/05/10 08:31:02 (permalink)
My new graphics card has just hit UK customs and they want £159 for the VAT despite it being a returned item! grrr
Savarok-
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2021/05/10 12:19:07 (permalink)
Ouch, that was a big fear of mine.   
 
Please like Datanode, let us know how you decide to tackle that.
Adam1V
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2021/05/10 12:34:09 (permalink)
Sadly, it cannot be challenged during delivery.
It has to be paid and you submit a form to HMRC (for in the UK anyway), declaring why you believe it to be incorrect and they’ll refund if they agree.
I’m guessing either EVGA have done a poor job declaring or customs have been lazy and not looked properly.

What makes it worse is everything has to be snail Mail, filled out and posted, not digitally or emailed.

The form to do this is here: https://www.gov.uk/govern...imports-by-post-bor286
ozTravman
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2021/05/11 02:09:15 (permalink)
The EVGA site shows them pricing VAT in, which means you are paying it twice. In fact you are paying VAT on your VAT if they are charging you when it comes in. 
cyberfoufos
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2021/05/11 02:31:23 (permalink)
Serious question : What is the average time on Europe regarding the RTX 3060 supply in order to receive that personal notify e-mail...?
 
In couple of days i'm closing 2 months since i entered on that notify queue!
Savarok-
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2021/05/11 02:34:31 (permalink)
No idea, this is the 3080 step up queue and that's completly different to the notify queue.
DataNode
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2021/05/11 05:56:05 (permalink)
Sorry haven’t been back for a bit just reading up on how people are getting on.

1. You can recoup the VAT as that was inappropriately collected by customs, invoice shows you paid 20% VAT already. You do have to fill in a form, I guess that is what Adam linked. Shame you can’t get the admin fee back, as it’s wrong in the first place.

2. Going the other way also sucks, kudos to thinking about your contact detail for receiver. That’s intuitive thinking!

3. Sad to hear Savarok is still stuck and that some have charges on top, it’s still very much a mess and very inconsistent!

I am due to receive my card back finally, I can’t believe I had to do this twice.

I hope you get your card soon and/or reclaim any unnecessary fees back to all of you.
post edited by DataNode - 2021/05/11 05:57:46
lchamp
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Re: Unofficial 3080 Step Up Queue Thread - EUROPE 2021/05/11 06:39:31 (permalink)
Step 1 : 19-09-2020 22:55 (UTC+01:00)
Step 2 : 21-04-2021 14:41 (UTC+01:00)
Step 3 : 27-04-2021 09:43 (UTC+01:00)
Step 4 : 03-05-2021 09:44 (UTC+01:00)
 
Old card sent : 04-05-2021
New card received : 11-05-2021 
 
https://i.imgur.com/XUZYtPm.jpg 
https://www.3dmark.com/compare/spy/13607502/spy/20249731/spy/20250734/spy/20251362# 
 
Fingers crossed for you guys now!
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