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Unofficial 3070 Step Up Queue Thread - NORTH AMERICA

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TorontoMans69
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Re: Unofficial 3070 Step Up Queue Thread - NORTH AMERICA 2021/06/17 18:53:11 (permalink)
I don't see how reapplying would fix it. I would definitely contact support.
ftuazon10
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Re: Unofficial 3070 Step Up Queue Thread - NORTH AMERICA 2021/06/17 19:18:56 (permalink)
It wouldn't. But it doesn't seem like they're interested in looking into it. They just gave some excuse how the information we're giving each other in this thread may be inaccurate.

As of now, still haven't had a Step 3 email. Maybe they did screw up with allocation. Meh. I'll get it eventually.
tankyx
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Re: Unofficial 3070 Step Up Queue Thread - NORTH AMERICA 2021/06/17 19:32:15 (permalink)
ftuazon10
It wouldn't. But it doesn't seem like they're interested in looking into it. They just gave some excuse how the information we're giving each other in this thread may be inaccurate.

As of now, still haven't had a Step 3 email. Maybe they did screw up with allocation. Meh. I'll get it eventually.



I called them, apparently orders are not coming in a certain order. He assured me orders should be all reviewed by tomorrow.
ftuazon10
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Re: Unofficial 3070 Step Up Queue Thread - NORTH AMERICA 2021/06/17 20:04:23 (permalink)
Oh, sweet. Ok. Good to know. Maybe I'll send another ticket. Keep us posted.
TorontoMans69
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Re: Unofficial 3070 Step Up Queue Thread - NORTH AMERICA 2021/06/18 09:31:31 (permalink)
As in they’re reviewing people on step 2?
ftuazon10
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Re: Unofficial 3070 Step Up Queue Thread - NORTH AMERICA 2021/06/18 09:50:22 (permalink)
That's how I took it. Imo, they should be reviewing why the orders aren't being processed chronologically Lol
tankyx
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Re: Unofficial 3070 Step Up Queue Thread - NORTH AMERICA 2021/06/18 09:57:54 (permalink)
TorontoMans69
As in they’re reviewing people on step 2?

Yes, Step 2 -> Step 3
ftuazon10
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Re: Unofficial 3070 Step Up Queue Thread - NORTH AMERICA 2021/06/18 10:00:38 (permalink)
A couple of people in Discord also got their Step 3 and they submitted their application in June. So that's apparently 4 people who got to Step 3 before some of us who applied in May Lol.

I double checked my application. Invoice is there. Calculation is correct. I'm gonna try to find time to give em a call later.
Asiss028
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Re: Unofficial 3070 Step Up Queue Thread - NORTH AMERICA 2021/06/18 11:58:44 (permalink)
Step 1 June 8th
Step 2 June 16th
Step 3 June 18th
Step 4 June 18th
Step 5 June 19th
post edited by Asiss028 - 2021/06/18 23:33:56
Fastloop
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Re: Unofficial 3070 Step Up Queue Thread - NORTH AMERICA 2021/06/18 12:23:54 (permalink)
Edit: Jacob helped to get through the step 3 today! 
 
Step 1: May-31st
Step 2: Jun-16th
Step 3: Jun-18th
Step 4: Jun-18th
 
 
Calling them won't help.
I just called and they just said they could not provide any help before it passed the 3 business day, which based their schedule is by the end of next Tuesday. We just gonna have to wait. 
post edited by Fastloop - 2021/06/18 16:40:05
ftuazon10
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Re: Unofficial 3070 Step Up Queue Thread - NORTH AMERICA 2021/06/18 13:40:38 (permalink)
It's a lottery game now, my friends. Godspeed and good luck. We will triumph.

I wonder if similar thing is happening with 3080s. That whole queue is a gong show.
ftuazon10
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Re: Unofficial 3070 Step Up Queue Thread - NORTH AMERICA 2021/06/18 16:45:59 (permalink)
Whoa Jacob?
TorontoMans69
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Re: Unofficial 3070 Step Up Queue Thread - NORTH AMERICA 2021/06/18 17:01:41 (permalink)
Step 1: June 5, 2021 7:22 PM EST
Step 2: June 16, 2021 2:50 PM EST
Step 3: June 18, 2021 7:09 PM EST
Step 4: June 18, 2021 7:54 PM EST
 
Feel bad for my brother, he applied the same time as me and he hasn't received any updates since Step 2 :( if EVGA peeps are reading this pls help him, he has the same last name as me :)
ftuazon10
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Re: Unofficial 3070 Step Up Queue Thread - NORTH AMERICA 2021/06/18 17:04:44 (permalink)
Can you give me information so they can look into it? I contacted them again and they're still insisting that it's queue system Lol.
TorontoMans69
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Re: Unofficial 3070 Step Up Queue Thread - NORTH AMERICA 2021/06/18 17:06:28 (permalink)
We both got our step 1 and 2 at the exact same times i really hope EVGA doesn't think im trying to get 2 cards cus we both have the same last name lol
ftuazon10
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Re: Unofficial 3070 Step Up Queue Thread - NORTH AMERICA 2021/06/18 17:11:10 (permalink)
Did you call them? I should just call them directly.

Tbh, all the GPUs available probably been accounted for. Yay customer service.

Jk, probably a work ethic thing. Not everyone has good work ethics.
TorontoMans69
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Re: Unofficial 3070 Step Up Queue Thread - NORTH AMERICA 2021/06/18 17:14:56 (permalink)
He gave them a call, turns out it might be an issue because it's 1 per household, which is kinda BS. Also I really wish they accepted AMEX lol
ftuazon10
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Re: Unofficial 3070 Step Up Queue Thread - NORTH AMERICA 2021/06/18 17:20:25 (permalink)
Dang, their customer service is only Monday to Fri. Ima be screwed Lol. Emailing people isn't gonna help. I've contacted two different people and have been unable to do anything. Probably didn't wanna look into at all.
Fastloop
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Re: Unofficial 3070 Step Up Queue Thread - NORTH AMERICA 2021/06/18 18:23:19 (permalink)
Call them won't help like I said in my reply before, they also insisted that it's queue system and didn't wanna look into at all like your experience from the email reply. They said it could take up to 3 business day so unless you do not see your step 3 by the end of next Tuesday they refused to look at it.
 
I tweeted out Jacob after I called, and he helped me to solve it in about an hour. But He also usually only reply on twitter during the work hour. So in any case you'll need to wait until next Monday. 
post edited by Fastloop - 2021/06/18 18:27:23
ftuazon10
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Re: Unofficial 3070 Step Up Queue Thread - NORTH AMERICA 2021/06/18 19:54:31 (permalink)
Oh, I see. Just google "Jacob evga twitter" I assume? Freeman?
TorontoMans69
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Re: Unofficial 3070 Step Up Queue Thread - NORTH AMERICA 2021/06/18 20:02:18 (permalink)
Step 1: June 5, 2021 7:22 PM EST
Step 2: June 16, 2021 2:50 PM EST
Step 3: June 18, 2021 7:09 PM EST
Step 4: June 18, 2021 7:54 PM EST
Step 5: June 18, 2021 9:40 PM EST
 
I am so bummed out about my brother's situation :(
ftuazon10
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Re: Unofficial 3070 Step Up Queue Thread - NORTH AMERICA 2021/06/18 21:25:38 (permalink)
Yea, it sucks that the queue system is kinda screwed. I got my step 2 a coiple of days ago and now I'm wondering if there's others before me who are still stuck at Step 1.

I wouldn't be surprised. Evga seems to be neglecting their customers lately. I know how good customer service was just few years ago.
jasonwdp10
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Re: Unofficial 3070 Step Up Queue Thread - NORTH AMERICA 2021/06/19 19:49:27 (permalink)
I wouldn't even call, they're getting through them relatively quickly. Just be patient and stop harassing them.

The 3080 step up is still in Oct 2020 and you guys are getting riled up over 1 or 2 days?
louisdtv
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Re: Unofficial 3070 Step Up Queue Thread - NORTH AMERICA 2021/06/19 21:41:06 (permalink)
jasonwdp10
I wouldn't even call, they're getting through them relatively quickly. Just be patient and stop harassing them.

The 3080 step up is still in Oct 2020 and you guys are getting riled up over 1 or 2 days?


Agreed. If you go back in this thread you can see people with multiple days between Step 2 and 3. It is a bit weird that they don’t do them in chronological order but I’m not worried enough to hassle them over it.
post edited by louisdtv - 2021/06/20 01:21:32
tankyx
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Re: Unofficial 3070 Step Up Queue Thread - NORTH AMERICA 2021/06/20 20:18:15 (permalink)
louisdtv
jasonwdp10
I wouldn't even call, they're getting through them relatively quickly. Just be patient and stop harassing them.

The 3080 step up is still in Oct 2020 and you guys are getting riled up over 1 or 2 days?


Agreed. If you go back in this thread you can see people with multiple days between Step 2 and 3. It is a bit weird that they don’t do them in chronological order but I’m not worried enough to hassle them over it.



It is just a bad feeling when it is not done in the chronological order. when I just see people getting their GPU sooner while entering the queue later.
Well I have to be patient and hope I will have my step 3 tomorrow
louisdtv
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Re: Unofficial 3070 Step Up Queue Thread - NORTH AMERICA 2021/06/21 09:50:47 (permalink)
Step 1: May 21, 2021
Step 2: June 16, 2021
Step 3: June 21, 2021 9:48 AM PST
Step 4: June 21, 2021 10:44 AM PST
Step 5: June 21, 2021 2:02 PM PST
post edited by louisdtv - 2021/06/21 14:51:41
TorontoMans69
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Re: Unofficial 3070 Step Up Queue Thread - NORTH AMERICA 2021/06/21 11:57:18 (permalink)
Shipped out my card, hopefully it gets there today or early tomorrow. How long does the step up card take to ship to Toronto?
ftuazon10
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Re: Unofficial 3070 Step Up Queue Thread - NORTH AMERICA 2021/06/22 11:51:30 (permalink)
TorontoMans69
Shipped out my card, hopefully it gets there today or early tomorrow. How long does the step up card take to ship to Toronto?




EVGA's standard option with UPS states that it will arrive from US to Canada the next day.
 
I shipped today, and opted for the $49 one, which will arrive on Monday (hopefully). I couldn't justify the $130 to deliver it for Friday.
TorontoMans69
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Re: Unofficial 3070 Step Up Queue Thread - NORTH AMERICA 2021/06/22 12:21:33 (permalink)
I paid 140 for FedEx lol hopefully it gets there by EOD. I dropped it off on Sunday
TorontoMans69
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Re: Unofficial 3070 Step Up Queue Thread - NORTH AMERICA 2021/06/23 12:18:33 (permalink)
My card has arrived at the EVGA warehouse. Omg it's so close. Can't wait.
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