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Uneven light on 1080 FTW logo

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CuRle_
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2016/08/05 03:40:53 (permalink)
Hi there.
 
I just received my second 1080 FTW and was pretty disappointed when I turned it on to find it has a very distinct bright spot.
 
Has anyone else had this issue?
 
I took a photo, it's pretty crappy but it gives you a good idea of what I'm looking at.
The light on the top card is nice and even across the whole logo. The light on the bottom card is very bright on the far left side and dull (noticeably duller than top card) to the right.
 

 
 
For the perceptive and curious, amongst you, the thing in the bottom right of the picture is an M&M's tube holding up my card, until my new motherboard arrives. Theres a Wi-Fi card sitting about 3mm bellow the fans on that bottom 1080. 
 
 
EDIT: I managed to fix this.

I removed the shroud. Was very easy, only requiring the removal of four small screws. Unplugging the LED power cable was a little bit tricky.
 
There's four lighting modules in the shroud. One for each end, one for the middle and one for the logo. There's a tiny cutout in the shroud, behind the E. I pressed on this, not really knowing if it would do anything, however I was not able to do anything else without breaking glued seals.
 
Anyway, I popped the card back in and I seem to have fixed the issue!


post edited by CuRle_ - 2016/08/05 23:26:17
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    sahafiec
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    Re: Uneven light on 1080 FTW logo 2016/08/05 04:08:36 (permalink)
    very obvious, the "E" is really much brighter then it should be. 
    post edited by sahafiec - 2016/08/05 04:11:39

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    lordaeron1
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    Re: Uneven light on 1080 FTW logo 2016/08/05 05:03:10 (permalink)
    sahafiec
    very obvious, the "E" is really much brighter then it should be. 


    every body knows that the stronger the E lightning in EVGA logo The stronger the Force with that card. (looks like jedi green saber lol)
     
    just kidding XD

    I7-6700k (stock) | Msi M7 gaming | Kingston hyperx savage16Gb DDR4@ 2800Mhz | Evga Gtx 1080 FTW | Corsair H110i | Samsung 840  EVO 120GB SSD + Crucial Mx 200 250GB | Seasonic X-750w Gold | Cooler Master Haf X (Aka 932) | DELL U2713h | Xonar D1.
    #3
    ksgnow2010
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    Re: Uneven light on 1080 FTW logo 2016/08/05 05:46:50 (permalink)
    That card is SO GOOD that the EVGA is bold font!
    #4
    Slimshiesty
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    Re: Uneven light on 1080 FTW logo 2016/08/05 08:01:32 (permalink)
    E = UNLIMITED POWER !!!!!

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    ksgnow2010
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    Re: Uneven light on 1080 FTW logo 2016/08/05 09:46:47 (permalink)
    Slimshiesty
    E = UNLIMITED POWER !!!!!




    lol...I'd be careful saying that...because that's when the lightning starts flying...and that's not so good inside of a PC case! 
    #6
    Slimshiesty
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    Re: Uneven light on 1080 FTW logo 2016/08/05 09:54:19 (permalink)
    ksgnow2010
    Slimshiesty
    E = UNLIMITED POWER !!!!!




    lol...I'd be careful saying that...because that's when the lightning starts flying...and that's not so good inside of a PC case! 


    Depends on what kind of case lighting you have... im going to have 4 sticks sporting Red Lightning pretty soon.


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    lordaeron1
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    Re: Uneven light on 1080 FTW logo 2016/08/05 09:56:36 (permalink)
    ksgnow2010
    Slimshiesty
    E = UNLIMITED POWER !!!!!




    lol...I'd be careful saying that...because that's when the lightning starts flying...and that's not so good inside of a PC case! 


    hehe 

    I7-6700k (stock) | Msi M7 gaming | Kingston hyperx savage16Gb DDR4@ 2800Mhz | Evga Gtx 1080 FTW | Corsair H110i | Samsung 840  EVO 120GB SSD + Crucial Mx 200 250GB | Seasonic X-750w Gold | Cooler Master Haf X (Aka 932) | DELL U2713h | Xonar D1.
    #8
    ksgnow2010
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    Re: Uneven light on 1080 FTW logo 2016/08/05 10:38:35 (permalink)
    Slimshiesty
    ksgnow2010
    Slimshiesty
    E = UNLIMITED POWER !!!!!




    lol...I'd be careful saying that...because that's when the lightning starts flying...and that's not so good inside of a PC case! 


    Depends on what kind of case lighting you have... im going to have 4 sticks sporting Red Lightning pretty soon.





    At first I was like "ooooo - them there RAMs make my GEIL Super Luce look Lame".
     
    Then I saw the price...$229 for a DDR4 2666 4x4GB kit and was like..."no thanks" 
    #9
    Slimshiesty
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    Re: Uneven light on 1080 FTW logo 2016/08/05 10:59:04 (permalink)
    Yeah they are a little expensive... they did get the red dot award for this new design.
    Also they have lifetime warranty.
    They are also the provider of chips for name brand memory from the likes of Corsair and Mushkin.
     

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    #10
    Slimshiesty
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    Re: Uneven light on 1080 FTW logo 2016/08/05 10:59:49 (permalink)
    Sorry, not trying to highjack the thread....
    OP should check if EVGA can make the other card have a super bright "E".
     

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    #11
    chaosminionx
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    Re: Uneven light on 1080 FTW logo 2016/08/05 11:46:04 (permalink)
    There is a black flashing that goes all around the LED strip/board of the cooler has some areas where it doesn't quite seal correctly. I had one card that got RMA'd due to one set of LEDa being a lot dimmer than the other card.

    With both cards I uses a plastic spudger and made sure that flashing that is supposed to seal in the light was done all the way around, cards look perfect.

    A similar thing happens with monitors, and their backlight bleed, pretty easy to fix if you know how.
    #12
    CuRle_
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    Re: Uneven light on 1080 FTW logo 2016/08/05 15:05:47 (permalink)
    Does EVGA warranty prohibit disassembly? 
     
    I took the card out and had a look, there's really nothing I can do without removing the shroud. 
    #13
    chaosminionx
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    Re: Uneven light on 1080 FTW logo 2016/08/05 15:15:30 (permalink)
    Probably? But I think its more of a if you physically damage the card while doing so (knock a cap off, break a connector off board, short something out because of improper disassembly, etc)

    I don't think that correcting the fan shroud LED issue is technically something that involved or something that carries a lot of risk. I just wouldn't expect EVGA to cover something I knowingly broke during disassembly/reassembly. That's not to say if you did end up fixing the LED shroud issue, that they would deny a warranty claim if your GPU/memory start artifacting or having other issues, I think they would still see that separately. As long as card stays intact after you fix the LED I think its a no harm, no foul; manufacturers can tell blatant misuse/disassembly/reassembly damage to their hardware.

    EVGA allows customer installation of the aftermarket hybrid system to add water cooling, so I would say you're still in the same realm of acceptability for customer resolved issues, like changing thermal paste.
    post edited by chaosminionx - 2016/08/05 15:19:41
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    notfordman
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    Re: Uneven light on 1080 FTW logo 2016/08/05 15:35:21 (permalink)
    If not, I bet EVGA will make it right with you. Like Chaos pointed, adding a water block, hybrid cooler, changing TIM is not a deal breaker with EVGA hardware. You contact them if you are worried, or if you would like to RMA.  http://www.evga.com/about/contactus/
    You can also start a support ticket, they really are pretty good support wise. http://www.evga.com/support/ticket/support.aspx
    Either way, I hope it's resolved to your satisfaction. And ,welcome to the forums. :)
    #15
    CuRle_
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    Re: Uneven light on 1080 FTW logo 2016/08/05 20:27:48 (permalink)
    Hey guys, an update.
     
    I removed the shroud. Was very easy, only requiring the removal of four small screws. Unplugging the LED power cable was a little bit tricky.
     
    There's four lighting modules in the shroud. One for each end, one for the middle and one for the logo. There's a tiny cutout in the shroud, behind the E. I pressed on this, not really knowing if it would do anything, however I was not able to do anything else without breaking glued seals.
     
    Anyway, I popped the card back in and I seem to have fixed the issue!
     
    Very happy.
    #16
    Slimshiesty
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    Re: Uneven light on 1080 FTW logo 2016/08/06 11:44:37 (permalink)
    CuRle_
    Hey guys, an update.
     
    I removed the shroud. Was very easy, only requiring the removal of four small screws. Unplugging the LED power cable was a little bit tricky.
     
    There's four lighting modules in the shroud. One for each end, one for the middle and one for the logo. There's a tiny cutout in the shroud, behind the E. I pressed on this, not really knowing if it would do anything, however I was not able to do anything else without breaking glued seals.
     
    Anyway, I popped the card back in and I seem to have fixed the issue!
     
    Very happy.




    Good Job... glad you were able to remedy your problem without having to send it back in. 

    CPU  Intel i7 6700K @ 4.0 GHz 
    MB   MSI Z170A Gaming 7
    GPU  EVGA GTX 1070ti FTW2
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    PSU  EVGA Supernova 850 G2
    CASE Thermaltake View 31 TG



     
     
     
     
     
     
     
     
    #17
    XrayMan
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    Re: Uneven light on 1080 FTW logo 2016/08/06 23:01:15 (permalink)
     
    Nice. Glad you got it fixed. I'm into perfection too.       ;)         

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    #18
    FljpFl0p
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    Re: Uneven light on 1080 FTW logo 2016/08/14 19:01:25 (permalink)
    CuRle_
    Hey guys, an update.
     
    I removed the shroud. Was very easy, only requiring the removal of four small screws. Unplugging the LED power cable was a little bit tricky.
     
    There's four lighting modules in the shroud. One for each end, one for the middle and one for the logo. There's a tiny cutout in the shroud, behind the E. I pressed on this, not really knowing if it would do anything, however I was not able to do anything else without breaking glued seals.
     
    Anyway, I popped the card back in and I seem to have fixed the issue!
     
    Very happy.





    I'm having the same problem and will see if I can fix it the way you did before doing an RMA.
     
    Do you mind posting a picture of the 4 screws location and the LED power cable. I've never disassemble a GPU before so I'm assuming it's the 2 in the middle of each side but I need to find a screwdriver that fits first before I can try to get the shroud off. (I have bits which are either too small or too big).
     
    Edit: I gave up on trying to open the shroud, all the screwdriver bits (T5, T6, T7) and Allen keys (1.5, 2.0, 3/16) I can get my hands on would not fit. One almost fit but still didn't get any grip so I decided to stop before I strip the screwheads.

    post edited by FljpFl0p - 2016/08/15 08:20:08
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    ApexGuy
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    Re: Uneven light on 1080 FTW logo 2016/08/15 14:46:08 (permalink)
    I'm having the same problem and will see if I can fix it the way you did before doing an RMA.
     
    Do you mind posting a picture of the 4 screws location and the LED power cable. I've never disassemble a GPU before so I'm assuming it's the 2 in the middle of each side but I need to find a screwdriver that fits first before I can try to get the shroud off. (I have bits which are either too small or too big).
     
    Edit: I gave up on trying to open the shroud, all the screwdriver bits (T5, T6, T7) and Allen keys (1.5, 2.0, 3/16) I can get my hands on would not fit. One almost fit but still didn't get any grip so I decided to stop before I strip the screwheads.

     
    Having the same Issue  as above quote with the lights and uneasy about removing and stripping screws.... here is a shot of my card. Also this is my first post ever so im sorry if formatting is messed up in advance! I do not want to RMA this at all lol Just hoping for some help from you guys. Thank you!

    post edited by ApexGuy - 2016/08/15 15:19:09
    #20
    CuRle_
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    Re: Uneven light on 1080 FTW logo 2016/08/18 00:55:34 (permalink)

     
    These are the screws I removed (same on the other side).
     
    If you don't have the correct size torx bit, you'll find a cheap set on eBay (they're very handy to have on hand).
     
     
     
    Also, Apex, that colour combo is top.
    #21
    FljpFl0p
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    Re: Uneven light on 1080 FTW logo 2016/08/18 03:13:43 (permalink)
    CuRle_

     
    These are the screws I removed (same on the other side).
     
    If you don't have the correct size torx bit, you'll find a cheap set on eBay (they're very handy to have on hand).
     
     
     
    Also, Apex, that colour combo is top.




    Thanks for the pic, so I was correct about the screws.
     
    I have a set of bits which none would fit even though on paper they're the correct size. I actually went out and bought another set of Allen keys, yet the size is still not right.
     
    Just to make sure though, can you take a pic of the bit you used? With the bit size too would be nice.
    #22
    ApexGuy
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    Re: Uneven light on 1080 FTW logo 2016/08/18 14:46:12 (permalink)
    CuRle_

     
    These are the screws I removed (same on the other side).
     
    If you don't have the correct size torx bit, you'll find a cheap set on eBay (they're very handy to have on hand).
     
     
     
    Also, Apex, that colour combo is top.




    Thank you for the help and the compliment :) thats my "Plasma"light config haha. The case is an IN WIN 805 full tempered glass that shot was taken with it on LOL cant tell almost huh haha.
     
     By any chance do you know the exact torx bit size for the card? Also removing just the mentioned parts wouldn't void the warranty right?
     
    Thanks again man seriously really appreciate it :)
    #23
    CoercionShaman
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    Re: Uneven light on 1080 FTW logo 2016/08/18 16:27:48 (permalink)
    As long as you don't physically damage the PCB or cooler you are fine with eVGA. They understand users tinker. If you change anything (like a water block or hybrid kit), you have to return it to its factory state if you require an RMA.

    What use is knowledge if there is no understanding?~Stobaeus
    #24
    FljpFl0p
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    Re: Uneven light on 1080 FTW logo 2016/08/18 20:15:42 (permalink)
    FYI, I was finally able to remove the shroud after buying a 3rd Allen key set (in freaking dollar store...). I pressed on the plastic piece behind the logo to snap a few places back into the frame and tried pressing on the cutout like OP did. Put everything back together and installed it in, seems like it's a bit better (could be just my impression), but in the end it's still very much noticeable.
    #25
    CuRle_
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    Re: Uneven light on 1080 FTW logo 2016/08/19 01:01:18 (permalink)
    Unless EVGA have changed the screws they use, it's not a hex screw. You should be using a torx bit.
    The torx bit I used is size 6.
    #26
    FljpFl0p
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    Re: Uneven light on 1080 FTW logo 2016/08/19 01:03:36 (permalink)
    CuRle_
    Unless EVGA have changed the screws they use, it's not a hex screw. You should be using a torx bit.
    The torx bit I used is size 6.




    Actually I used Hex 1.5mm. On EVGA's guide document on how to install the 980Ti Hybrid kit, they also say either Torx 6 or Allen 1.5mm so I assume they're more or less interchangeable.
    #27
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