EVGA

USB Devices disconnect then reconnect when playing a graphically intensive game?

Author
Post
Essentials Only Full Version
Skyfry428
New Member
  • Total Posts : 3
  • Reward points : 0
  • Joined: 2021/02/07 20:40:04
  • Status: offline
  • Ribbons : 0
2021/02/23 14:21:52 (permalink)
The only thing I can find about this is in the Event Viewer-
Error setting traits on Provider {8444a4fb-d8d3-4f38-84f8-89960a1ef12f}. Error: 0xC0000001
This only started happening after I installed my 3070 ftw ultra
I've tried just about everything I can find to fix it, using DDU, sfc, dism, memory health check, and it still happens. Any other ideas, or what could be causing it?
#1

11 Replies Related Threads
    the_Scarlet_one
    formerly Scarlet-tech
    • Total Posts : 24581
    • Reward points : 0
    • Joined: 2013/11/13 02:48:57
    • Location: East Coast
    • Status: offline
    • Ribbons : 79
    Re: USB Devices disconnect then reconnect when playing a graphically intensive game? 2021/02/23 14:23:40 (permalink)
    list your system specs please.

    Are you using an AMD system or Intel?


    TSgt Matthew Schwartz  SrA Bryan Bell A1C Matthew Seidler SSgt Joseph Fankhauser
    #2
    Skyfry428
    New Member
    • Total Posts : 3
    • Reward points : 0
    • Joined: 2021/02/07 20:40:04
    • Status: offline
    • Ribbons : 0
    Re: USB Devices disconnect then reconnect when playing a graphically intensive game? 2021/02/23 14:36:48 (permalink)
    AMD Ryzen 9 3900x
    128 gigs of ram, DDR4 3600 GSkill Trident Z's
    NVIDIA Geforce 3070 FTW Ultra
    My MB is an ASUS TUF Gaming B550M-PLUS
    post edited by Skyfry428 - 2021/02/23 14:40:47
    #3
    dalten22
    Superclocked Member
    • Total Posts : 133
    • Reward points : 0
    • Joined: 2017/10/29 00:24:54
    • Status: offline
    • Ribbons : 0
    Re: USB Devices disconnect then reconnect when playing a graphically intensive game? 2021/02/23 17:26:47 (permalink)
    AMD has acknowledged reports of USB disconnection issues and are looking into it. Supposedly the main cause is running the GPU at PCIE 4.0 on some B550/X570 boards. The exact CPU or GPU doesn't seem to matter.
     
    My x570 + 3090 system has a lot of USB disconnects/reconnects while running a stress test like Prime95, otherwise it's mostly ok during normal usage so I'm not impacted that much.
     
    Reportedly forcing your video card to PCIE 3.0 fixes it for some unknown reason so you can do that if you're desperate, and it likely won't have any real performance impact while you wait for a BIOS fix anyway. 
     
    #4
    Skyfry428
    New Member
    • Total Posts : 3
    • Reward points : 0
    • Joined: 2021/02/07 20:40:04
    • Status: offline
    • Ribbons : 0
    Re: USB Devices disconnect then reconnect when playing a graphically intensive game? 2021/02/23 17:34:06 (permalink)
    so it's a conflict with the motherboard and the gpu?
    #5
    dalten22
    Superclocked Member
    • Total Posts : 133
    • Reward points : 0
    • Joined: 2017/10/29 00:24:54
    • Status: offline
    • Ribbons : 0
    Re: USB Devices disconnect then reconnect when playing a graphically intensive game? 2021/02/23 17:40:49 (permalink)
    I guess you could say that, hopefully the next AGESA update will fix it.
     
    https://www.pcgamer.com/a...0-series-motherboards/
     
    https://hexus.net/tech/ne...es-chipset-usb-issues/
    post edited by dalten22 - 2021/02/23 17:43:02
    #6
    Kylearan
    iCX Member
    • Total Posts : 288
    • Reward points : 0
    • Joined: 2013/12/26 04:04:40
    • Status: offline
    • Ribbons : 2
    Re: USB Devices disconnect then reconnect when playing a graphically intensive game? 2021/02/23 18:12:42 (permalink)
    This problem has been caused by an AMD motherboard issue as talked about recentely.  Other issues are bad USB cables with shorts in them, as well as bad onboard case/front panel (not native plug) USB port connectors.  Even Norton has been known to cause issues (Possibly).
    #7
    nosomo
    Superclocked Member
    • Total Posts : 174
    • Reward points : 0
    • Joined: 2007/08/26 06:13:05
    • Status: offline
    • Ribbons : 0
    Re: USB Devices disconnect then reconnect when playing a graphically intensive game? 2021/02/24 03:59:06 (permalink)
    x570 needs a recall -- I have USB issues with mine.  This isn't the GPU's fault.


    #8
    transdogmifier
    CLASSIFIED ULTRA Member
    • Total Posts : 6116
    • Reward points : 0
    • Joined: 2003/09/05 14:26:21
    • Location: Orlando, Fl
    • Status: offline
    • Ribbons : 17
    Re: USB Devices disconnect then reconnect when playing a graphically intensive game? 2021/02/24 05:11:22 (permalink)
    I hope the issue (that I also experience) is fixed via a Firmware update...hoping it isn't the actual hardware but rather a bug in the
    code.
     
     

    AMD Ryzen 7900x3d
    Deepcool LT720
    Gigabyte Aorus Elite AX X670 (Might change..don't like this board)
    eVGA GeForce RTX 3090 FTW3 Ultra Gaming (Hybrid kit on it)
    Asus ROG Swift PG43UQ 4k Monitor
    eVGA 1600W Supernova T2 PSU
    32GB Kingston 6000 DDR5 (2x16GB) Fury
    Corsair MP600 Pro 2TB (Boot)
    Corsair MP600 2TB (Games/Data)
    Phanteks P500A Case
     
    #9
    ayabe
    New Member
    • Total Posts : 10
    • Reward points : 0
    • Joined: 2021/02/16 06:22:59
    • Status: offline
    • Ribbons : 1
    Re: USB Devices disconnect then reconnect when playing a graphically intensive game? 2021/02/24 07:24:58 (permalink)
    I have issues like this which seem to have gotten more prevalent lately. MSI X570 Creation/3900X. But I'm running 15 USB devices for all my flight sim stuff, DACs, etc. so I expect some minor problems time to time. But when my hotas pukes when I'm trying to land on the carrier, not fun.
    #10
    transdogmifier
    CLASSIFIED ULTRA Member
    • Total Posts : 6116
    • Reward points : 0
    • Joined: 2003/09/05 14:26:21
    • Location: Orlando, Fl
    • Status: offline
    • Ribbons : 17
    Re: USB Devices disconnect then reconnect when playing a graphically intensive game? 2021/02/24 07:28:57 (permalink)
    https://www.pcgamer.com/amd-is-analyzing-usb-disconnect-issue-in-500-series-motherboards/
     
    If you're interested...looks like it's the PCIe bus ?? weird.
     

    AMD Ryzen 7900x3d
    Deepcool LT720
    Gigabyte Aorus Elite AX X670 (Might change..don't like this board)
    eVGA GeForce RTX 3090 FTW3 Ultra Gaming (Hybrid kit on it)
    Asus ROG Swift PG43UQ 4k Monitor
    eVGA 1600W Supernova T2 PSU
    32GB Kingston 6000 DDR5 (2x16GB) Fury
    Corsair MP600 Pro 2TB (Boot)
    Corsair MP600 2TB (Games/Data)
    Phanteks P500A Case
     
    #11
    neadlak
    New Member
    • Total Posts : 13
    • Reward points : 0
    • Joined: 2006/10/21 06:04:44
    • Status: offline
    • Ribbons : 0
    Re: USB Devices disconnect then reconnect when playing a graphically intensive game? 2021/02/24 10:00:09 (permalink)
    For now, you may be able to fix this by toggling the PCIe mode on your graphics card to 3.0 - this should be in the BIOS somewhere.
     
    Updating to your latest motherboard BIOS may also give you the newest AGESA and fix it.
     
    These things worked for me back when I was playing Cyberpunk on my 3070 and my keyboard started to drop out.
    #12
    Jump to:
  • Back to Mobile