I sent my graphics card in which was received today for RMA in the UK. As per the retailer I bought it from they suggested I directly handle the RMA with you as opposed to trying to deal with them which would have taken longer. But I'm a little bit confused as I haven't been able to find that much information on how the RMA process is handled in England as I've mostly only seen American threads.
As the card was received today at lunch time, how long will it be before I get an answer? Which courier will be chosen to return the device if approved? Do you know if the courier will allow collect at local shop (like UPS offers this)? As it has already been quite a few weeks with the issues I apologize if I seem hasty but I'm keen to have my 2 monitors back up again for work purposes, trying to use Windows' snap on a 1080 screen sucks when you're used to having 2 screens haha