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AnsweredUK GPU RMA timeframe?

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dynamicmattt
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2018/06/18 05:23:58 (permalink)
I sent my 970 in last week for an RMA and the tracking on the postage said it was delivered tuesday 12th and I have been checking my open rma on the website since then and its just been saying "Next Step: Preparing to Ship Product" so I didn't know will this take much longer as I've had to revert to using and old gtx 650 and its garbage for gaming lol. Thanks sorry if I'm just being impatient just desperately want to be running games at more than 30fps again.
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Jamloki
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Re: UK GPU RMA timeframe? 2018/06/18 12:27:05 (permalink) ☼ Best Answerby dynamicmattt 2018/06/18 14:51:31
There's 'limited stockage' according to the person I spoke with via the support email, sent my 980ti in and they received it on the 7th of this month but still waiting for a replacement. At least you have that 650, using a radeon 4560 so I've not even attempted to play any games. 
 
Edit: Oh, also got told that they were hopefully getting replacements this week, not sure what cards that applies to or anything. 
post edited by Jamloki - 2018/06/18 13:36:14
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dynamicmattt
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Re: UK GPU RMA timeframe? 2018/06/18 14:54:00 (permalink)
Ah thanks for clearing that up for me Jamloki just glad I'm not alone. And yeah I should be glad for what I've got. Hopefully mine will be coming in this week aswell then have to wait and see. 
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Jamloki
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Re: UK GPU RMA timeframe? 2018/06/19 12:55:37 (permalink)
Just wondering if you'd heard anything yet mate? I haven't yet so just asking if you're still in the same position as I am 
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dynamicmattt
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Re: UK GPU RMA timeframe? 2018/06/19 14:07:23 (permalink)
Yeah I did, yesterday my RMA has changed status to shipped although the tracking number is still left blank so whether or not it has been shipped I don't know. I'm yet to receive any emails to confirm its been shipped, I assume they'd send you one when it does ship.
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Jamloki
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Re: UK GPU RMA timeframe? 2018/06/19 15:00:52 (permalink)
Thanks for letting me know, mine still remains the same so I guess I'll get in contact with them again tomorrow.
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