I've had to RMA a new H370 Stinger MB after clearing both passwords in the BIOS because I can't get past a window requesting a password immediately on powering up. Nothing I enter works. The debug code (after 3 attempts) in the lower right corner shows "D8" indicating an invalid password. I've jumped the CMOS reset pins and removed the battery overnight (with no power connected). All that does is start the system up for 20 seconds or so, automatically powers down, then automatically powers up again to that password window.
This thread for the Z170 FTW describes what looks like the same problem:
https://forums.evga.com/Bios-security-password-reset-m2705497.aspx
Since the H370 Stinger doesn't have a BIOS switch or removable BIOS chip, I seem forced to RMA the MB if I ever try to clear or change the BIOS password(s).
My questions are:
1) Why does the BIOS state that it will "clear" the password when I enter nothing in the password change field, if I can't clear it back to no password?
2) Why does the BIOS ask for the current password in order to let me change the password if I can't (see linked thread)?
3) If my only choice is to RMA the MB anytime this happened accidentally, does that mean I can RMA the board again and again within the 3 year warranty period?
4) What happens outside the 3 year warranty period? Or if EVGA doesn't manufacture the board anymore?
This seems like very strong security, but it's not practical if someone keeps the board more than 3 years or ever needs to change password(s) more than once, like if I give the board to someone else outside the warranty period and they don't want to have to enter a password.
Any thoughts?
Thanks.
post edited by tayres - 2019/06/14 22:28:35