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Twitch points didn't unlock Elite for me

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Joephillips151
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2021/05/06 18:32:33 (permalink)
Hello,
 
I spent 5,000 TeamEVGA channel points to become an Elite member.  But when I went to the Elite page it said I still wasn't eligible.  Can anyone chime in with their experiences with this?  Do I have to wait a certain amount of time, or did something go wrong?
 
Thank you,
Joe
#1

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    the_Scarlet_one
    formerly Scarlet-tech
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    Re: Twitch points didn't unlock Elite for me 2021/05/06 19:26:15 (permalink)
    You can spend twitch points to become elite?

    My gosh, that is an option.. I have no clue how that works. Try emailing support@evga.com and let them know, and they may be able to help you out.
    post edited by the_Scarlet_one - 2021/05/06 19:27:55
    #2
    Joephillips151
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    Re: Twitch points didn't unlock Elite for me 2021/05/06 19:27:55 (permalink)
    You can!  Or at least, you're supposed to be able to.  It costs 5,000.  It's an option of spending inside of the Twitch channel.  It took the points away from me, so it did something.
    #3
    the_Scarlet_one
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    Re: Twitch points didn't unlock Elite for me 2021/05/06 19:28:43 (permalink)
    Joephillips151
    You can!  Or at least, you're supposed to be able to.  It costs 5,000.  It's an option of spending inside of the Twitch channel.  It took the points away from me, so it did something.


    Just edited my post, as I had no idea you could spend twitch points for elite membership. Email support@evga.com and they should be able to help you out.
    #4
    Johnmon604
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    Re: Twitch points didn't unlock Elite for me 2021/05/06 19:29:00 (permalink)
    Did you link your twitch acc to your evga?
    #5
    dash777111
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    Re: Twitch points didn't unlock Elite for me 2021/05/06 20:18:21 (permalink)
    Hello! I have the same issue. I spent 5,000 points today and nothing happened. My Twitch account has been attached to my EVGA one for a week or so.
    #6
    ervin87
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    Re: Twitch points didn't unlock Elite for me 2021/05/06 22:58:16 (permalink)
    Open a ticket and contact support

    If you are going to sign up for the Elite Membership Program, I will appreciate if you can use my referral ID: 4BMTH8QB8QTDIDA2N (you
    can click on the code). If you do so, let me know by sending me a PM
    with your associate code, so I can use it when buying a product, so I
    can give back your favor. Thank you!

     
    #7
    dash777111
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    Re: Twitch points didn't unlock Elite for me 2021/05/07 07:06:04 (permalink)
    Hello, I tried opening a ticket but it says I do not own any eligible products to do so. Am I doing something wrong? I tried emailing but have not heard back.
     
    #8
    Ilikeguitars
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    Re: Twitch points didn't unlock Elite for me 2021/05/07 08:54:44 (permalink)
    can you do a mix of forum and twitch points to get to elite?
    #9
    the_Scarlet_one
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    Re: Twitch points didn't unlock Elite for me 2021/05/07 09:29:22 (permalink)
    dash777111
    Hello, I tried opening a ticket but it says I do not own any eligible products to do so. Am I doing something wrong? I tried emailing but have not heard back.
     


    Support@evga.com

    Or call them if you can.

    Support has been overloaded for quite a while, so give them time to respond.
    #10
    RyanKungl
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    Re: Twitch points didn't unlock Elite for me 2021/05/07 09:38:35 (permalink)
    It probably takes a certain amount of time
    #11
    Thurmod
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    Re: Twitch points didn't unlock Elite for me 2021/05/07 09:43:38 (permalink)
    Watched EVGA a lot before points. FeelsBadMan

    08G-P5-3767-KR 5/6/2021 11:51:11 AM PT No
    10G-P5-3885-KR 4/29/2021 9:03:23 AM PT No
    24G-P5-3975-KR 4/28/2021 9:14:05 PM PT No 
    24G-P5-3985-KR 4/28/2021 9:13:45 PM PT No 
    24G-P5-3987-KR 4/28/2021 9:13:32 PM PT No 
    10G-P5-3897-KR 4/8/2021 2:55:41 PM PT No 
    10G-P5-3895-KR 9/25/2020 11:24:12 AM PT No
    #12
    dash777111
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    Re: Twitch points didn't unlock Elite for me 2021/05/07 10:12:02 (permalink)
    Now it magically showed up. Maybe it takes time to process. Thank you for the suggestions and help!
     
    #13
    JAttilaH
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    Re: Twitch points didn't unlock Elite for me 2021/05/07 10:17:07 (permalink)
    Everything moves a little slower this (and last) year.
    #14
    RomanHavran1989
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    Re: Twitch points didn't unlock Elite for me 2021/05/07 10:35:46 (permalink)
    Does the Elite Membership unlock when youre EU?
    #15
    Thurmod
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    Re: Twitch points didn't unlock Elite for me 2021/05/07 10:46:49 (permalink)
    RomanHavran1989
    Does the Elite Membership unlock when youre EU?


    It should work for EU 

    08G-P5-3767-KR 5/6/2021 11:51:11 AM PT No
    10G-P5-3885-KR 4/29/2021 9:03:23 AM PT No
    24G-P5-3975-KR 4/28/2021 9:14:05 PM PT No 
    24G-P5-3985-KR 4/28/2021 9:13:45 PM PT No 
    24G-P5-3987-KR 4/28/2021 9:13:32 PM PT No 
    10G-P5-3897-KR 4/8/2021 2:55:41 PM PT No 
    10G-P5-3895-KR 9/25/2020 11:24:12 AM PT No
    #16
    RomanHavran1989
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    Re: Twitch points didn't unlock Elite for me 2021/05/07 10:49:20 (permalink)
    Thank you for the answer, man. How do I link my EVGA account with my Twitch account though?
    #17
    Thurmod
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    Re: Twitch points didn't unlock Elite for me 2021/05/07 11:05:50 (permalink)
    there is an option in settings. 

    08G-P5-3767-KR 5/6/2021 11:51:11 AM PT No
    10G-P5-3885-KR 4/29/2021 9:03:23 AM PT No
    24G-P5-3975-KR 4/28/2021 9:14:05 PM PT No 
    24G-P5-3985-KR 4/28/2021 9:13:45 PM PT No 
    24G-P5-3987-KR 4/28/2021 9:13:32 PM PT No 
    10G-P5-3897-KR 4/8/2021 2:55:41 PM PT No 
    10G-P5-3895-KR 9/25/2020 11:24:12 AM PT No
    #18
    RomanHavran1989
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    Re: Twitch points didn't unlock Elite for me 2021/05/07 11:42:02 (permalink)
    I must be either blind or dumb but I cant see Twitch mentioned anywhere.
     
    I go to MY EVGA then My Profile but all I see there is my email and address, no Twitch anywhere 
    #19
    Pantaleone
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    Re: Twitch points didn't unlock Elite for me 2021/05/07 11:54:47 (permalink)
    RomanHavran1989
    I must be either blind or dumb but I cant see Twitch mentioned anywhere.
     
    I go to MY EVGA then My Profile but all I see there is my email and address, no Twitch anywhere 




    I can confirm this. EU site does not have the slot to insert the twitch name, in the US site it is just after the slot for twitter account name. I think that option won't work for EU, but please prove me wrong since i already have more than 5000 points
    #20
    RomanHavran1989
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    Re: Twitch points didn't unlock Elite for me 2021/05/07 11:59:08 (permalink)
    Yeah, I also have 5000 Twitch channel points and would like to redeem them for the Elite Membership but is it even possible for EU people?
     
    Can someone officially confirm this please?
    #21
    konseannery
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    Re: Twitch points didn't unlock Elite for me 2021/05/10 06:58:58 (permalink)
    Piggybacking on this. Is it case sensitive? When I put my twitch username in my profile, I had it set as konseannery, however it's capitalized on my twitch account. Tried redeeming my points the other day and it's still not showing up as elite. If case matters, I just wasted 5000 points. :(
    #22
    RomanHavran1989
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    Re: Twitch points didn't unlock Elite for me 2021/05/10 09:11:42 (permalink)
    Basically, try to do what Scarlet suggested: Try emailing support@evga.com and let them know, and they may be able to help you out.
    #23
    Simanick
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    Re: Twitch points didn't unlock Elite for me 2021/05/10 09:42:14 (permalink)
    Super annoying, sorry
    #24
    VEspinoza
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    Re: Twitch points didn't unlock Elite for me 2021/05/10 09:43:11 (permalink)
    Good to know, will keep an eye for when they stream :)
    #25
    Vladez
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    Re: Twitch points didn't unlock Elite for me 2021/06/02 15:55:31 (permalink)
    The Twitch Points info says they take care of it at end of the stream where you redeem the 5,000 channel points, just have to make sure your Twitch Name field is filled out in your EVGA account profile.
    #26
    LucasShearer
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    Re: Twitch points didn't unlock Elite for me 2021/06/02 15:56:13 (permalink)
    That sucks, link your account?
    #27
    Akarenji
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    Re: Twitch points didn't unlock Elite for me 2021/06/02 21:09:34 (permalink)
    A few people have been saying the same, just ensure your twitch account username is properly linked 
    #28
    SovMan264
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    Re: Twitch points didn't unlock Elite for me 2021/06/02 21:59:19 (permalink)
    I was thinking about this option. Helpful, thanks!
    #29
    Ideasintoreality
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    Re: Twitch points didn't unlock Elite for me 2021/06/04 12:29:42 (permalink)
    I couldn't get the Twitch points to work either. 
    #30
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