honey the monster
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I recently purchased an EVGA platinum 1000watt power supply.
It ships with an eco mode "feature" (a bug, really) that regrettably ships in the "on" position.
This was causing my PSU to overheat and shut off, forcing me to toggle the power on the back of the PSU before my machine would turn back on.
I spend $200 and a day and a half of swearing trying to find the overheating issue. I thought it was my GPU at first. It wasn't.
My GPU is a 2080TI that requires a 650 watt power supply, but it was blowing my PSU under moderate GPU load.
Turn this switch off if you do not want to damage your equipment.
It's ridiculous that this thing ships with this. I feel like EVGA owes me a refund for the $200 I blew trying to find the problem.
Never had a PSU cost me this much without actually blowing up.
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Flint 1760
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Re: Turn the ECO MODE switch off if you don't want to damage your equipment
2022/02/25 04:10:55
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With ECO mode on, if your PSU did not turn on the fan as load/thermal increased, then you might have a problem with the PSU. If you run a stress test, that PSU fan should start and ramp up as the load increases. If it doesn't, there is something wrong. I would contact tech support and you may have to do an RMA. Here is contact info depending for all regions: https://www.evga.com/about/contactus/
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honey the monster
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Re: Turn the ECO MODE switch off if you don't want to damage your equipment
2022/02/25 05:10:06
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I've got an easier solution than gutting my case to get a serial number and submitting my life story to EVGA to get support.
The solution is to leave eco mode off and never buy a power supply from EVGA again. Works for me anyway.
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Flint 1760
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Re: Turn the ECO MODE switch off if you don't want to damage your equipment
2022/02/25 05:25:27
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If you have still have the box, the serial number is on the it.
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the_Scarlet_one
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Re: Turn the ECO MODE switch off if you don't want to damage your equipment
2022/02/25 07:41:08
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Flint 1760
If you have still have the box, the serial number is on the it.
Yep. It’s also best if the serial number is registered to the user account as well. Leaving eco mode off is great and all, but foregoing registration is not an effective solution if you ever experience other issues.
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jasoncodispoti
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Re: Turn the ECO MODE switch off if you don't want to damage your equipment
2022/02/25 07:55:57
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the_Scarlet_one
Flint 1760
If you have still have the box, the serial number is on the it.
Yep. It’s also best if the serial number is registered to the user account as well. Leaving eco mode off is great and all, but foregoing registration is not an effective solution if you ever experience other issues.
Agree with Scarlet. Adding to that if your PSU is faulty it could fail. In my experience the RMA process with EVGA is very good and you will not need to gut your entire system just remove the PSU and leave all of the cables. Do you have the original box that it came in? If your serial number will be on that box.
Intel Core i7-9800x | EVGA X299 Dark| EVGA RTX 2080ti FTW3 Ultra HydroCopper | 32GB Corsair Dominator Platinum | EKWB Liquid Cooled Loop | Phanteks Enthoo Primo SE | EVGA SuperNOVA 1000 P2 
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the_Scarlet_one
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Re: Turn the ECO MODE switch off if you don't want to damage your equipment
2022/02/25 08:00:48
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Another thing, if you purchased the PSU from certain retailers, the S/N will be on your receipt.
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honey the monster
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Re: Turn the ECO MODE switch off if you don't want to damage your equipment
2022/02/25 09:36:19
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Okay, I'll do that, because now I'm worried that the whole thing will fail on me. But I'm not sending it back over this. I *just* got this machine into a new chassis (because of this issue) and my cabling all tied down again. I spent a day and a half and $200 in chassis and cooling before I realized it was EVGA's PSU that caused the problem. I get paid too much to spend another day doing it again. This has already cost me, and doing an RMA over this would amount to throwing good money after bad. Maybe for the platinum series they should burn them in before they ship them. This shouldn't have happened for this price. I paid extra precisely so this wouldn't happen.
post edited by honey the monster - 2022/02/25 09:38:37
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Bigberger
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Re: Turn the ECO MODE switch off if you don't want to damage your equipment
2022/02/26 21:22:47
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Yeah I'm hoping their PSU's get better over time.. I'm in the process of RMA my 1000 P6 and I'm still within store warranty for my 850 G6, the fan noise is killing me. I wanted to support EVGA and their point system but this might just push me back to Corsair.
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Hoggle
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Re: Turn the ECO MODE switch off if you don't want to damage your equipment
2022/02/26 23:43:24
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It does seem odd for it to overheat without the fan turning on. The point of Eco Mode is to not have the fan running 100% of the time and instead only turning on as needed for cooling. It's also not an EVGA exclusive feature and many brands use it as a feature and sometimes it does not have a switch to turn on and off.
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LFaWolf
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Re: Turn the ECO MODE switch off if you don't want to damage your equipment
2022/03/01 11:00:01
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Also, if I am not mistaken, if you don't register your power supply, you only get the standard 3-year warranty instead of the longer warranty.
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Flint 1760
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Re: Turn the ECO MODE switch off if you don't want to damage your equipment
2022/03/02 05:25:18
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LFaWolf
Also, if I am not mistaken, if you don't register your power supply, you only get the standard 3-year warranty instead of the longer warranty.
That is for specific SKUs: Standard Limited Warranty Extensions- The following EVGA Power Supplies include an extended limited warranty upon registration by the original owner purchased from an EVGA authorized reseller.
- 120-PB-0750-KR : Includes an additional 2 year extended limited warranty (5 Year Limited Warranty Total)
- 120-PG-0650-GR : Includes an additional 5 year extended limited warranty (10 Year Limited Warranty Total)
- 120-PG-0750-GR : Includes an additional 5 year extended limited warranty (10 Year Limited Warranty Total)
- 220-GS-0850-V1 : Includes an additional 2 year extended limited warranty (7 Year Limited Warranty Total)
- 220-GS-1050-V1 : Includes an additional 2 year extended limited warranty (7 Year Limited Warranty Total)
- 220-PS-1000-V1 : Includes an additional 2 year extended limited warranty (7 Year Limited Warranty Total)
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gahelm
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Re: Turn the ECO MODE switch off if you don't want to damage your equipment
2022/03/07 13:09:12
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Interesting, I tried two different brand new 1000w Platinum EVGA power supplies and they both had the EXACT same problem. If I left the ECO switch in ECO mode then at some point soon I was guaranteed to have the system power supply shut down. Two brand new units did the same thing, the only way to make them run was to leave ECO mode off. I love EVGA for their support, but I have to say I sent these supplies back to Amazon and bought a Sxxxxxxx that works perfectly even in ECO mode.
post edited by gahelm - 2022/03/07 13:11:22
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Donradeon
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Re: Turn the ECO MODE switch off if you don't want to damage your equipment
2022/03/07 20:41:38
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You have to wonder why there are tons of b stock PSU's on the store after all.. thanks for the heads up, I'll keep eco off on my supernova. Fan noise really isn't that big of a deal to me.
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Piticli
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Re: Turn the ECO MODE switch off if you don't want to damage your equipment
2023/10/05 05:41:23
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I don't know if mine was overheating or not. But I had a major issue where I couldn't load any operating system, whether it was from my SSD or a USB stick. I also had short lived random GPU artifacts for about three months. Coming to the end where I couldn't use my computer, I had weird issues even with typing. The PC was unstable. Sure enough, it was as easy as turn eco mode off. Except that I also spent my entire day trying to figure out what was going on. Yeah, I would say there's something wrong with my PSU, but as this person described, it is the ECO mode only and exclusively. The PC is working perfectly now. Then again, I probably should get another PSU and forget about ECO mode, but I don't feel like expending any more money now since it's working right. I don't think having random GPU artifacts are any good. As the post creator says, there's a chance to ruin your components.
post edited by Piticli - 2023/10/05 14:45:31
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Piticli
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Re: Turn the ECO MODE switch off if you don't want to damage your equipment
2023/10/05 06:00:36
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Flint 1760
LFaWolf
Also, if I am not mistaken, if you don't register your power supply, you only get the standard 3-year warranty instead of the longer warranty.
That is for specific SKUs:
Standard Limited Warranty Extensions- The following EVGA Power Supplies include an extended limited warranty upon registration by the original owner purchased from an EVGA authorized reseller.
- 120-PB-0750-KR : Includes an additional 2 year extended limited warranty (5 Year Limited Warranty Total)
- 120-PG-0650-GR : Includes an additional 5 year extended limited warranty (10 Year Limited Warranty Total)
- 120-PG-0750-GR : Includes an additional 5 year extended limited warranty (10 Year Limited Warranty Total)
- 220-GS-0850-V1 : Includes an additional 2 year extended limited warranty (7 Year Limited Warranty Total)
- 220-GS-1050-V1 : Includes an additional 2 year extended limited warranty (7 Year Limited Warranty Total)
- 220-PS-1000-V1 : Includes an additional 2 year extended limited warranty (7 Year Limited Warranty Total)
Mine is the 220-GT-1000-X1 They should add it to the list too And I bought two of them 🤣
post edited by Piticli - 2023/10/05 12:42:20
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Psylas71
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Re: Turn the ECO MODE switch off if you don't want to damage your equipment
2023/10/07 19:50:57
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Hoggle
It does seem odd for it to overheat without the fan turning on. The point of Eco Mode is to not have the fan running 100% of the time and instead only turning on as needed for cooling. It's also not an EVGA exclusive feature and many brands use it as a feature and sometimes it does not have a switch to turn on and off.
This is really no different than testing OCP. OCP IS WORKING, but it has to get to 1300w on a 750w PSU before it kicks in. I'm sure if the OP let his device get to 110c, the Eco Mode would have turned off, which would have started the fans....only to fuel the fire consuming the wires within. However, if the delay time for these protections are too short, then you have tripping issues and other anomalies, so the OP is absolutely correct in that WE should not allow these devices to make such critical decisions when WE can simply flick a switch and be done with it. Thank you OP for the valuable advice!
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Piticli
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Re: Turn the ECO MODE switch off if you don't want to damage your equipment
2023/10/14 09:44:01
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My 220-GT-1000-X1 actually worked well for a few days after turning the eco mode off, but then started to show the same symptoms again. Just bought another PSU from Corsair, no problems for now.
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Hoggle
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Re: Turn the ECO MODE switch off if you don't want to damage your equipment
2023/10/15 04:03:01
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Piticli
My 220-GT-1000-X1 actually worked well for a few days after turning the eco mode off, but then started to show the same symptoms again. Just bought another PSU from Corsair, no problems for now.
If it's still under the EVGA warranty I would talk to EVGA about the old unit. It might cost a bit to send it in but a working replacement would be good to have on hand for testing issues.
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Piticli
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Re: Turn the ECO MODE switch off if you don't want to damage your equipment
2023/10/25 04:59:20
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Hoggle
Piticli
My 220-GT-1000-X1 actually worked well for a few days after turning the eco mode off, but then started to show the same symptoms again. Just bought another PSU from Corsair, no problems for now.
If it's still under the EVGA warranty I would talk to EVGA about the old unit. It might cost a bit to send it in but a working replacement would be good to have on hand for testing issues.
Good advice, except I was shocked how fast they sent me a new unit the same day they received mine. Never experience such customer care with any company for a warranty claim. So I think I am going to return the corsair unit I bought at best buy.
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