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Hot!Trouble logging in

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csloan1218
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2021/03/12 06:58:09 (permalink)
Good morning,

Just today I can't login anymore and view my notification page. Everytime I'm logged out. I've changed browsers, cleared cookies, reinstalled browsers, and a password recovery. Nothing seems to work. Any link under my account (profile, notifications, etc.) logs me out.

Any ideas?

Thanks for reading,

CS
#1

27 Replies Related Threads

    The_Rigma
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    Re: Trouble logging in 2021/03/12 07:00:37 (permalink)
    Glad to see it's not just me. I did all those steps as well.

    Felt like I was going insane lol.

    EVGA fix this asap.
    #2
    catsailor
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    Re: Trouble logging in 2021/03/12 07:21:43 (permalink)
    Running into the same exact issue as well right now.  Already cleared all browsing data in Chrome and still having the same issues.
    #3
    jmredmon95060
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    Re: Trouble logging in 2021/03/12 07:41:03 (permalink)
    Ditto. 
     
    Site says you're logged in, but when you try to access more restricted pages like order history you get a login page and then kicked back to home page when you hit login.
    #4
    wearnest
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    Re: Trouble logging in 2021/03/12 07:53:52 (permalink)
    Same here.  
    #5
    BiLLbOuS
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    Re: Trouble logging in 2021/03/12 07:57:02 (permalink)
    yeah me too 
    #6
    Cream-of-Plenty
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    Re: Trouble logging in 2021/03/12 08:03:26 (permalink)
    Yup, there's another thread about this issue right now (apparently links get auto-removed, even for pages within the EVGA forums) but I wouldn't be surprised if a large percentage of members are currently unable to access parts of the website.
    #7
    taconut
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    Re: Trouble logging in 2021/03/12 08:44:52 (permalink)
    I am also experiencing the same thing.  Thought I was going crazy, trying to do all the typical troubleshooting for browser issues.  
    #8
    csloan1218
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    Re: Trouble logging in 2021/03/12 09:10:15 (permalink)
    Thank goodness we are all in this together. All I'm concerned about is keeping my place in queue, so I know I'm not alone.

    Thank you all for chiming in.
    #9
    kindofabuzz
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    Re: Trouble logging in 2021/03/12 09:20:31 (permalink)
    I hope they are revamping the whole site! Probably not though
    #10
    z999z3mystorys
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    Re: Trouble logging in 2021/03/12 09:53:06 (permalink)
    I was able to check my notifies ok, but I have had problems when clicking on links to other parts of the site didn't work correctly, and would take me the place, I don't know what might be the cause, or why you are all getting logged out however.

     
     
    #11
    aka_STEVE_b
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    Re: Trouble logging in 2021/03/12 10:09:03 (permalink)
    most of it seems to be ok for me now......
    I wiped out cookies & cleared cache

    AMD RYZEN 9 5900X  12-core cpu~ ASUS ROG Crosshair VIII Dark Hero ~ EVGA RTX 3080 Ti FTW3~ G.SKILL Trident Z NEO 32GB DDR4-3600 ~ Phanteks Eclipse P400s red case ~ EVGA SuperNOVA 1000 G+ PSU ~ Intel 660p M.2 drive~ Crucial MX300 275 GB SSD ~WD 2TB SSD ~CORSAIR H115i RGB Pro XT 280mm cooler ~ CORSAIR Dark Core RGB Pro mouse ~ CORSAIR K68 Mech keyboard ~ HGST 4TB Hd.~ AOC AGON 32" monitor 1440p @ 144Hz ~ Win 10 x64 .....Associate Code: E54ARBK1Q0ZQ84O .........
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    #12
    wearnest
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    Re: Trouble logging in 2021/03/12 10:14:00 (permalink)
    cookies seems to be it.  Logged in via FFox -- usually use Chrome -- and np.
    #13
    csloan1218
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    Re: Trouble logging in 2021/03/12 10:54:58 (permalink)
    I was able to get in now.

    Happy Friday everyone. 🥳
    #14
    rjohnson11
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    Re: Trouble logging in 2021/03/12 10:58:41 (permalink)
    The procedure to fix this should be: Log out. Clear your EVGA cookie from your browser. Then log back in and retry this. 
     
    Let us know if this happens often. 

    AMD Ryzen 9 5950X,  Corsair Mp600 Pro M.2, 128GB DDR4  Crosshair VIII Hero, RX 6900 XT Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

    #15
    michaelbersik
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    Re: Trouble logging in 2021/05/24 00:22:15 (permalink)
    Having the same issue right now, tried loggin in from different PCs, none of which have ever accessed evga websites. No luck. I can log in, but as soon as I click on my notifies or any other link from "My Evga" section, it sends me back to log in page. It says there to contact support but no contact information is available. Help, pretty please?
    #16
    Icerider!
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    Re: Trouble logging in 2021/05/24 05:20:15 (permalink)
    rjohnson11
    The procedure to fix this should be: Log out. Clear your EVGA cookie from your browser. Then log back in and retry this. 
     
    Let us know if this happens often. 


    michaelbersik
    Having the same issue right now, tried loggin in from different PCs, none of which have ever accessed evga websites. No luck. I can log in, but as soon as I click on my notifies or any other link from "My Evga" section, it sends me back to log in page. It says there to contact support but no contact information is available. Help, pretty please?


    Same as michael.....i"m logged in on the site because it lets me post obviously, but anything under the MYEVGA column kicks me back to the login page.


    #17
    michaelbersik
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    Re: Trouble logging in 2021/05/24 05:34:59 (permalink)
    also cookies have nothing to do with it cuz same stuff happens if I try to log in form other PC. my friend tried it too, and has the same issue when logging with my user, but all works fine with his own. so it's up to evga to fix this :) 
    #18
    austin86
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    Re: Trouble logging in 2021/05/24 05:59:08 (permalink)
    I have trouble logging into at time. When ever i log in from a new ip i get a generic error to contact the webmaster
    #19
    plsgibcard
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    Re: Trouble logging in 2021/05/24 06:48:19 (permalink)
    Hasn't been working for me for about a day. Hope I don't get a notification to purchase soon. :x
    #20
    EyeDeeNo
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    Re: Trouble logging in 2021/05/24 08:12:59 (permalink)
    Clearing cookies and site data does the trick.

    Lenovo 710-25ISH IdeaCentre with an i5-6400 Skylake ~ Win10 Home 64-Bit 21H2
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    #21
    michaelbersik
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    Re: Trouble logging in 2021/05/24 08:49:02 (permalink)
    EyeDeeNo
    Clearing cookies and site data does the trick.


    it doesn't. I tried logging in from a different pc with fresh windows installed. 
    well I mean it does help sometimes, not in all cases tho. 
    #22
    mendesn
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    Re: Trouble logging in 2021/05/24 08:56:39 (permalink)
    Yea this definitely is broken, I am trying to register a new product and everytime I log in it brings be back to home page.  I've reset cookies and cache as suggested, tried a different browser but no luck.
    #23
    Gerpatty Crayon
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    Re: Trouble logging in 2021/06/07 04:23:56 (permalink)
    Did you find a fix?
    #24
    sbstnce
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    Re: Trouble logging in 2021/10/21 07:49:41 (permalink)
    i just got my step up notification yesterday morning, it will not let me access any page under my evga. What DO I DO?
    #25
    Flint 1760
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    Re: Trouble logging in 2021/10/21 10:26:26 (permalink)
    sbstnce
    i just got my step up notification yesterday morning, it will not let me access any page under my evga. What DO I DO?



    Clear everything in your browser Ctrl+Shift+Del, don't use a VPN, trying using F5 (refresh) when it bounces you back, and also try, when the site sends you back after trying to get into anything under "My EVGA," going back a page.
     
    There have been recurring problems on the site, but you can contact Customer Service and they will help you:
     

    EVGA Corporate Headquarters

    • US Office
    • Brea, California
    Service Hours
  • Monday – Friday 9AM to 6PM PSTOffice Hours:
  • Monday – Friday 9AM to 6PM PST
    • Toll Free: +1.888.881.EVGA (3842)
    • Tel: +1.714.528.4500
    • Fax: +1.714.528.4501
    • Email us


  • #26
    bluesmoke
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    Re: Trouble logging in 2021/10/27 06:43:27 (permalink)
    I had this problem today and Flint 1760's post helped me.  I opened a private browser session and re-logged in to confirm as well and then my notifies were back. Thank you
    #27
    Cool GTX
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    Re: Trouble logging in 2021/10/27 07:21:09 (permalink)
    Other thing to try:
     
    -- Work inside of 1 tab in your browser -- do not open multiple tabs
     
    -- You must accept EVGA site cookies
     
    -- Make sure your security settings are not set too tight - blocking EVGA information - like pop-ups
     
    -- The check box on log In = Remember Me .... Needs to be checked
     
    -- On the signup page ..... My Profile  ...... Make sure the 2 check boxes are checked
     
        
             Yes, I accept EVGA's Privacy Policy. Furthermore, I also accept the processing of my personal data as set out in EVGA's Privacy Policy.

            Yes, I accept EVGA's Terms of Use.
     

    RTX Project EVGA X99 FTWK 2xEVGA2080Ti EVGA1200P2  Nibbler EVGA X99 Classified 3-GPU Water cooled 1600P2 AIO Folding  X99 2x1080Ti FTW3 Hybrid, 1200P Thank you for your support I am a Volunteer Moderator - not an EVGA employee
    #28
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