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Those with FTW3 Failures...Mounting orientation?

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Bruno747
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2021/01/27 17:44:10 (permalink)
I have been reading through the failure reports on the forums. Other than a few games with low GPU load pretty consistently causing failure, there doesn't appear to be any other correlation we can draw.
 
Thus I am curious if its something we are overlooking. Those of you with failed cards, especially those with multiple failed cards, what is your GPU orientation? If normal/standard orientation, is the card supported to prevent sagging?
 
I honestly wonder if its really as simple as these cards being so heavy they short something.
 
It would also be extremely nice if EVGA would chime in on the diagnostic info the red lights supply. EVGA didn't put those on there for no reason. They have to tell something other than that its RMA time since its not always the same light.
 
Hopefully the Jacob thing on twitter where he said a statement is coming soon sheds some light here. I expect to read about failures every generation, but this is getting ridiculous.
 
Did anyone watercool their card and see any signs of physical failure when re-assembling for RMA?

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    Hefbn87
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    Re: Those with FTW3 Failures...Mounting orientation? 2021/01/27 18:14:08 (permalink)
    "Hopefully the Jacob thing on twitter where he said a statement is coming soon sheds some light here"
     
    Didn't he say that there was "no ETA" on when they'd be addressing the failure problem? Also I think he deleted that tweet, apparently because he replied to the wrong post, so there may be no plans to address the situation.
    #2
    richardgoncalves
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    Re: Those with FTW3 Failures...Mounting orientation? 2021/01/27 18:24:21 (permalink)
    Mine: Standard orientation with support under fans (no sag) in open O11D Case
     
     
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    Diggiedane
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    Re: Those with FTW3 Failures...Mounting orientation? 2021/01/27 18:34:47 (permalink)
    Standard orientation, no support but I will on this third card, no OC, not water cooled.
    Games played are cyber punk and cod cold war.
    #4
    Bruno747
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    Re: Those with FTW3 Failures...Mounting orientation? 2021/01/27 18:41:36 (permalink)
    Hefbn87
    "Hopefully the Jacob thing on twitter where he said a statement is coming soon sheds some light here"
     
    Didn't he say that there was "no ETA" on when they'd be addressing the failure problem? Also I think he deleted that tweet, apparently because he replied to the wrong post, so there may be no plans to address the situation.




    That would make sense, after I saw it here, I looked for it on his actual twitter and couldn't find it. I think at some point if they refuse to address it, even if they are doing RMAs not only will it damage the brand but someone with money is gonna get fed up, or a lawyer looking for a payday is gonna take them to court.
     

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    #5
    farmer_ta
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    Re: Those with FTW3 Failures...Mounting orientation? 2021/01/27 19:29:15 (permalink)
    My FTW3 got the red light after 2 months of use, within that two months card ran fantastic no glitches or black screens. Serial is 2012 with red lips bought on Dec 7th. My most played games were Forza Horizon, Call of Dutys, Witcher 3, RDR2 and Metro Exodus. I also did some folding@home. Standard orientation but with a GPU support from cooler master (MCA-0005-KUH00) highly recommend it. No OC whatsoever and bios switch thing was on normal. My PSU is a Corsair AX1000, connected with one daisy chain (yes I know everyone says not to do that). For some random reason, I decided to hop on halo mcc one day, I have never tested Halo mcc with this GPU yet, after 5 mins I hear a pop and PC shuts down. I had to reset PSU than rebooted to a red light. Threw in my old 1080, and everything was working fine as usual. Went to my store to exchange, and the clerk told me they've had three other ftw3s come back.
    #6
    liud21
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    Re: Those with FTW3 Failures...Mounting orientation? 2021/01/27 19:50:58 (permalink)
    moving from cables to PSU to mounting positions now i see... So it just cant be that EVGA cheap out on a part or design flaw? 
    #7
    Bruno747
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    Re: Those with FTW3 Failures...Mounting orientation? 2021/01/27 19:53:59 (permalink)
    liud21
    moving from cables to PSU to mounting positions now i see... So it just cant be that EVGA cheap out on a part or design flaw? 




    Oh I fully expect its a design flaw no question. I was just trying to correlate if it happens to be triggered by the cards sagging maybe something it too tall or the heatsink is too close and sagging causes it to short out. These cards are without question some of the biggest heaviest heatsinks in years save for watercooling.
     
    post edited by Bruno747 - 2021/01/27 20:05:07

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    demonslayer89
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    Re: Those with FTW3 Failures...Mounting orientation? 2021/01/27 20:08:50 (permalink)
    My card has been fine, I started off with my card in standard orientation with no support a couple months later I bought a support a uphere! support bracket to be specific. After installing the bracket my system would beep on startup it has gone away over time.
     
    I think brunos theory is 100% correct that's why I ended up buying a bracket over time as I noticed it was sagging like hell.
    #9
    Hefbn87
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    Re: Those with FTW3 Failures...Mounting orientation? 2021/01/27 20:10:55 (permalink)
    farmer_ta
    My FTW3 got the red light after 2 months of use, within that two months card ran fantastic no glitches or black screens. Serial is 2012 with red lips bought on Dec 7th. My most played games were Forza Horizon, Call of Dutys, Witcher 3, RDR2 and Metro Exodus. I also did some folding@home. Standard orientation but with a GPU support from cooler master (MCA-0005-KUH00) highly recommend it. No OC whatsoever and bios switch thing was on normal. My PSU is a Corsair AX1000, connected with one daisy chain (yes I know everyone says not to do that). For some random reason, I decided to hop on halo mcc one day, I have never tested Halo mcc with this GPU yet, after 5 mins I hear a pop and PC shuts down. I had to reset PSU than rebooted to a red light. Threw in my old 1080, and everything was working fine as usual. Went to my store to exchange, and the clerk told me they've had three other ftw3s come back.


     
    Do you know if the three others that failed were 3080s or 3090s or a mix? Also, do you have any sense how many in total were sold by that store?
     
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    Fastjoe90
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    Re: Those with FTW3 Failures...Mounting orientation? 2021/01/27 22:15:27 (permalink)
    My 3080 failed after a week. Pop. PC reboot. One red light on over middle plug. Noticed it sagged so ordered an antisag bracket through amazon and had it in next day.
    #11
    Gogod2020
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    Re: Those with FTW3 Failures...Mounting orientation? 2021/01/28 03:21:19 (permalink)
    Bruno747
    Thus I am curious if its something we are overlooking. Those of you with failed cards, especially those with multiple failed cards, what is your GPU orientation? If normal/standard orientation, is the card supported to prevent sagging?



    My first card (RMAd) was mounted with support bracket (coolermaster) from the start. Black screens fans revving etc.
     
    The thing people should notice is that the card declares its faulty from the first minute. Mine was making an unbelievable fan revving high noise from the get go at seemingly random intervals and then specifically at certain situations in games (loading screens etc). It also made SHOCKINGLY LOUD sound during benchmarks. I literally thought the GPU would explode and stopped the benchmark.
     
    So while it passed furmark/superposition/3dmark then it started crashing. First once every 5-6 hours then once an hour then multiple times per hour. My replacement card has been working like a horse for a month now, no problems whatsoever. Something is wrong with some cards FROM THE START. The problem doesn't just happen one day it is there and shows subtle messages that someone may ignore.
     
    I couldn't believe my GPU was faulty I thought beastly coolers sound like that. No they don't.

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    #12
    transdogmifier
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    Re: Those with FTW3 Failures...Mounting orientation? 2021/01/28 03:40:00 (permalink)
    Bruno747
    liud21
    moving from cables to PSU to mounting positions now i see... So it just cant be that EVGA cheap out on a part or design flaw? 




    Oh I fully expect its a design flaw no question. I was just trying to correlate if it happens to be triggered by the cards sagging maybe something it too tall or the heatsink is too close and sagging causes it to short out. These cards are without question some of the biggest heaviest heatsinks in years save for watercooling.
     




     
    Sure..and that's why mines been rock solid since September.....a design flaw.
     

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    #13
    schulmaster
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    Re: Those with FTW3 Failures...Mounting orientation? 2021/01/28 06:06:31 (permalink)
    transdogmifier
    Bruno747
    liud21
    moving from cables to PSU to mounting positions now i see... So it just cant be that EVGA cheap out on a part or design flaw? 




    Oh I fully expect its a design flaw no question. I was just trying to correlate if it happens to be triggered by the cards sagging maybe something it too tall or the heatsink is too close and sagging causes it to short out. These cards are without question some of the biggest heaviest heatsinks in years save for watercooling.
     




     
    Sure..and that's why mines been rock solid since September.....a design flaw.
     


    Design Flaws do not mean 100% of units will fail. For example, NZXT H1 chassis was recalled because it was possible to catch on fire because of a design flaw. Less than 5% of units caught on fire. Cards have died held by Day 1 owners, so your “since September” is as anecdotal as the 200+ instances of failure.

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    #14
    rjohnson11
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    Re: Those with FTW3 Failures...Mounting orientation? 2021/01/28 06:14:53 (permalink)
    I have an RTX 3090FTW3 Ultra which has never failed as of yet. 

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    Bruno747
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    Re: Those with FTW3 Failures...Mounting orientation? 2021/01/28 06:26:37 (permalink)
    transdogmifier
    Bruno747
    liud21
    moving from cables to PSU to mounting positions now i see... So it just cant be that EVGA cheap out on a part or design flaw? 




    Oh I fully expect its a design flaw no question. I was just trying to correlate if it happens to be triggered by the cards sagging maybe something it too tall or the heatsink is too close and sagging causes it to short out. These cards are without question some of the biggest heaviest heatsinks in years save for watercooling.
     




     
    Sure..and that's why mines been rock solid since September.....a design flaw.
     


    If you feel truly confident that your card is truly rock solid, fire up some halo mcc for a few hours. I'd like to see at least one post of someone who plays that game for a few hours without killing a card.

    Heck if you would live stream it I'm sure a few here would be willing to pay for halo mcc for you.

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    kajer533
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    Re: Those with FTW3 Failures...Mounting orientation? 2021/01/28 10:35:18 (permalink)
    I have mine in a tower case, and using the included support bracket to hold the ass end of the card level with a brace.  I laid the case flat, got the distance from top of case to card, and card to bottom of case, then positioned the card with support brace to match distances when the tower is upright.  Otherwise, I see at least a 1/4" droop on the card w/o support.
    #17
    ZeroFulcrum
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    Re: Those with FTW3 Failures...Mounting orientation? 2021/01/28 17:22:19 (permalink)
    3090 FTW Ultra Hybrid using standard mounting in a PC-T70 case including the T70-1 X option kit for easy radiator mounting. Failed after 9 days.
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    z1nonly
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    Re: Those with FTW3 Failures...Mounting orientation? 2021/01/28 19:51:49 (permalink)
    Bruno747
    transdogmifier
    Bruno747
    liud21
    moving from cables to PSU to mounting positions now i see... So it just cant be that EVGA cheap out on a part or design flaw? 




    Oh I fully expect its a design flaw no question. I was just trying to correlate if it happens to be triggered by the cards sagging maybe something it too tall or the heatsink is too close and sagging causes it to short out. These cards are without question some of the biggest heaviest heatsinks in years save for watercooling.
     




     
    Sure..and that's why mines been rock solid since September.....a design flaw.
     


    If you feel truly confident that your card is truly rock solid, fire up some halo mcc for a few hours. I'd like to see at least one post of someone who plays that game for a few hours without killing a card.

    Heck if you would live stream it I'm sure a few here would be willing to pay for halo mcc for you.


    Is this an EVGA specific thing, or Ampere in general?
    #19
    Bruno747
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    Re: Those with FTW3 Failures...Mounting orientation? 2021/01/28 21:21:52 (permalink)
    z1nonly

    Is this an EVGA specific thing, or Ampere in general?



    Hard to say, seems to be EVGA only and more specifically FTW3 Cards only. Of course we have small sample size even between reddit and evga forum. But there appears to be a major issues with low utilization games and the FTW3 cards. Whit Halo, LoL, and a couple other having a pretty high rate of "I just started playing this game when I heard a pop and card died"

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    notfordman
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    Re: Those with FTW3 Failures...Mounting orientation? 2021/01/28 22:07:23 (permalink)
    I know nothing about Halo [the one referred to] Is it a stressful game or not? My snark meter is off, sorry. I'm about to complete my step up of a 3090FTW Ultra. Sending my old card for my step-up card. I plan to fold some on it, if I get that far. 
    #21
    Carmen813
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    Re: Those with FTW3 Failures...Mounting orientation? 2021/02/01 08:58:12 (permalink)
    notfordman
    I know nothing about Halo [the one referred to] Is it a stressful game or not? My snark meter is off, sorry. I'm about to complete my step up of a 3090FTW Ultra. Sending my old card for my step-up card. I plan to fold some on it, if I get that far. 


    On my 3090 kingpin halo pulls about 90w. Its not enough for VRM fan to even kick on. I do limit fps using gsync though.

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    bavor
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    Re: Those with FTW3 Failures...Mounting orientation? 2021/02/01 13:20:39 (permalink)
    transdogmifier
    Sure..and that's why mines been rock solid since September.....a design flaw.



    It could be a design flaw that doesn't affect every card.  Of course that may be too difficult for some people to comprehend.
     
    After getting three defective cards that had the same problems in two different systems with three different power supplies and a very detailed and long list of troubleshooting steps, and both systems working flawlessly with both a Strix RTX 3090 and MSI Gaming X Trio RTX 3090(even when both cards were flashed with the EVGA BIOS), its not user error or other components in the system.
    #23
    bavor
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    Re: Those with FTW3 Failures...Mounting orientation? 2021/02/01 14:44:18 (permalink)
    Bruno747
    I have been reading through the failure reports on the forums. Other than a few games with low GPU load pretty consistently causing failure, there doesn't appear to be any other correlation we can draw.
     
    Thus I am curious if its something we are overlooking. Those of you with failed cards, especially those with multiple failed cards, what is your GPU orientation? If normal/standard orientation, is the card supported to prevent sagging?



    Normal orientation with a GPU support bracket.
    #24
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