torch327
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Just placed an order 1060 FTW2 GAMING ICX 06G-P4-6768-KR. I couldn't talk the wife into the card I want to replace my 980FTW that died so I'm settling with this and I'll step up in a couple months when we get our income taxes done. I wanted 1080 ftw2 GAMING ICX 08G-P4-6686-KR, but she wasn't going for it. If it performs close to my 980 I'll be happy to be able to play again. Haven't been able to do a nightfall or raid in Destiny 2 due to losing signal to my monitor alot.
What would be nice is if I could talk her into PC gaming, she would then understand why it is nice to have more expensive hardware.
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demon09
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Re: Thank you for step up program EVGA
2017/12/09 23:06:48
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Is the 980ftw still under warranty? You could probably RMA it
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torch327
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Re: Thank you for step up program EVGA
2017/12/10 12:01:44
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It is under warranty, but RMA got refused due to liquid spots. I didnt look closely eniugh at it prior to sending it in(was leaving town for thanksgiving). I saw weird coloring on it, but had i realised what it could have been I would have taken it aoart and cleaned it before shipping. Wife was in a hurry when RMA got set up so I screwed myself.
It runs fine in debug mode, but if not in debug i lose signal to my monitor.
I have it back now and if i could have found a used one(reasonably priced)to match i would have bought it instead for SLI.
Be nice if i could send it in again now that it is spotless, but I'm sure it has been flagged somehow.
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SirAce135
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Re: Thank you for step up program EVGA
2017/12/13 09:27:36
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torch327
It is under warranty, but RMA got refused due to liquid spots. I didnt look closely eniugh at it prior to sending it in(was leaving town for thanksgiving). I saw weird coloring on it, but had i realised what it could have been I would have taken it aoart and cleaned it before shipping. Wife was in a hurry when RMA got set up so I screwed myself.
It runs fine in debug mode, but if not in debug i lose signal to my monitor.
I have it back now and if i could have found a used one(reasonably priced)to match i would have bought it instead for SLI.
Be nice if i could send it in again now that it is spotless, but I'm sure it has been flagged somehow.
Well that really stinks! Do you have any idea where the spots are from? Did EVGA give you the ability to appeal the decision, or is it final?
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torch327
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Re: Thank you for step up program EVGA
2017/12/13 11:43:28
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SirAce135
torch327
It is under warranty, but RMA got refused due to liquid spots. I didnt look closely eniugh at it prior to sending it in(was leaving town for thanksgiving). I saw weird coloring on it, but had i realised what it could have been I would have taken it aoart and cleaned it before shipping. Wife was in a hurry when RMA got set up so I screwed myself.
It runs fine in debug mode, but if not in debug i lose signal to my monitor.
I have it back now and if i could have found a used one(reasonably priced)to match i would have bought it instead for SLI.
Be nice if i could send it in again now that it is spotless, but I'm sure it has been flagged somehow.
Well that really stinks!
Do you have any idea where the spots are from?
Did EVGA give you the ability to appeal the decision, or is it final?
Nothing got mentioned about appealing or decision being final. I do know running the card in debug mode it doesn't lose video signal. Turn debug mode off and i lose signal to my monitor within an hour of gameplay
MSI MPG x570 gaming edge wifi ryzen 9 5900x WD Black 500GB SSD 32GB Corsair Vengeance LPX DDR4 3600 EVGA GeForce RTX 3060 Ti FTW3 ULTRA GAMING Be Quiet! Dark Base Pro 900 v2 https://www.heatware.com/u/113799/to
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Sajin
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Re: Thank you for step up program EVGA
2017/12/13 12:55:46
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☄ Helpfulby torch327 2017/12/13 13:39:11
You may be able to do another rma. This guy was given a second chance.
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JosephL
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Re: Thank you for step up program EVGA
2017/12/13 13:15:09
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☄ Helpfulby torch327 2017/12/13 13:39:20
torch327
SirAce135
torch327
It is under warranty, but RMA got refused due to liquid spots. I didnt look closely eniugh at it prior to sending it in(was leaving town for thanksgiving). I saw weird coloring on it, but had i realised what it could have been I would have taken it aoart and cleaned it before shipping. Wife was in a hurry when RMA got set up so I screwed myself.
It runs fine in debug mode, but if not in debug i lose signal to my monitor.
I have it back now and if i could have found a used one(reasonably priced)to match i would have bought it instead for SLI.
Be nice if i could send it in again now that it is spotless, but I'm sure it has been flagged somehow.
Well that really stinks!
Do you have any idea where the spots are from?
Did EVGA give you the ability to appeal the decision, or is it final?
Nothing got mentioned about appealing or decision being final. I do know running the card in debug mode it doesn't lose video signal. Turn debug mode off and i lose signal to my monitor within an hour of gameplay
I recommend cleaning it and contacting me when you have done so. I will have you send me some pictures to review and see if it is something we should be able to accept into warranty. PM me when you have some pictures for me and I'll give you my email.
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Sajin
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Re: Thank you for step up program EVGA
2017/12/13 13:16:43
(permalink)
☄ Helpfulby torch327 2017/12/13 13:39:26
EVGATech_JosephL
torch327
SirAce135
torch327
It is under warranty, but RMA got refused due to liquid spots. I didnt look closely eniugh at it prior to sending it in(was leaving town for thanksgiving). I saw weird coloring on it, but had i realised what it could have been I would have taken it aoart and cleaned it before shipping. Wife was in a hurry when RMA got set up so I screwed myself.
It runs fine in debug mode, but if not in debug i lose signal to my monitor.
I have it back now and if i could have found a used one(reasonably priced)to match i would have bought it instead for SLI.
Be nice if i could send it in again now that it is spotless, but I'm sure it has been flagged somehow.
Well that really stinks!
Do you have any idea where the spots are from?
Did EVGA give you the ability to appeal the decision, or is it final?
Nothing got mentioned about appealing or decision being final. I do know running the card in debug mode it doesn't lose video signal. Turn debug mode off and i lose signal to my monitor within an hour of gameplay
I recommend cleaning it and contacting me when you have done so. I will have you send me some pictures to review and see if it is something we should be able to accept into warranty. PM me when you have some pictures for me and I'll give you my email.
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torch327
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Re: Thank you for step up program EVGA
2017/12/13 13:21:41
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Sajin
You may be able to do another rma. This guy was given a second chance.
Thanks, i will look into it. If it dies get approved tjen i eill definitely take advantage of step up with my 1060(which is due for delivery any second) to match whatever i get it replaced with.
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torch327
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Re: Thank you for step up program EVGA
2017/12/13 13:25:00
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EVGATech_JosephL
torch327
SirAce135
torch327
It is under warranty, but RMA got refused due to liquid spots. I didnt look closely eniugh at it prior to sending it in(was leaving town for thanksgiving). I saw weird coloring on it, but had i realised what it could have been I would have taken it aoart and cleaned it before shipping. Wife was in a hurry when RMA got set up so I screwed myself.
It runs fine in debug mode, but if not in debug i lose signal to my monitor.
I have it back now and if i could have found a used one(reasonably priced)to match i would have bought it instead for SLI.
Be nice if i could send it in again now that it is spotless, but I'm sure it has been flagged somehow.
Well that really stinks!
Do you have any idea where the spots are from?
Did EVGA give you the ability to appeal the decision, or is it final?
Nothing got mentioned about appealing or decision being final. I do know running the card in debug mode it doesn't lose video signal. Turn debug mode off and i lose signal to my monitor within an hour of gameplay
I recommend cleaning it and contacting me when you have done so. I will have you send me some pictures to review and see if it is something we should be able to accept into warranty. PM me when you have some pictures for me and I'll give you my email.
Will do👍👍👍
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torch327
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Re: Thank you for step up program EVGA
2017/12/17 18:49:44
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Sajin
EVGATech_JosephL
torch327
SirAce135
torch327
It is under warranty, but RMA got refused due to liquid spots. I didnt look closely eniugh at it prior to sending it in(was leaving town for thanksgiving). I saw weird coloring on it, but had i realised what it could have been I would have taken it aoart and cleaned it before shipping. Wife was in a hurry when RMA got set up so I screwed myself.
It runs fine in debug mode, but if not in debug i lose signal to my monitor.
I have it back now and if i could have found a used one(reasonably priced)to match i would have bought it instead for SLI.
Be nice if i could send it in again now that it is spotless, but I'm sure it has been flagged somehow.
Well that really stinks!
Do you have any idea where the spots are from?
Did EVGA give you the ability to appeal the decision, or is it final?
Nothing got mentioned about appealing or decision being final. I do know running the card in debug mode it doesn't lose video signal. Turn debug mode off and i lose signal to my monitor within an hour of gameplay
I recommend cleaning it and contacting me when you have done so. I will have you send me some pictures to review and see if it is something we should be able to accept into warranty. PM me when you have some pictures for me and I'll give you my email.
Thank you both again, will be shipping my card back to evga sometime tomorrow
MSI MPG x570 gaming edge wifi ryzen 9 5900x WD Black 500GB SSD 32GB Corsair Vengeance LPX DDR4 3600 EVGA GeForce RTX 3060 Ti FTW3 ULTRA GAMING Be Quiet! Dark Base Pro 900 v2 https://www.heatware.com/u/113799/to
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JosephL
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Re: Thank you for step up program EVGA
2017/12/18 12:20:42
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torch327
Sajin
EVGATech_JosephL
torch327
SirAce135
torch327
It is under warranty, but RMA got refused due to liquid spots. I didnt look closely eniugh at it prior to sending it in(was leaving town for thanksgiving). I saw weird coloring on it, but had i realised what it could have been I would have taken it aoart and cleaned it before shipping. Wife was in a hurry when RMA got set up so I screwed myself.
It runs fine in debug mode, but if not in debug i lose signal to my monitor.
I have it back now and if i could have found a used one(reasonably priced)to match i would have bought it instead for SLI.
Be nice if i could send it in again now that it is spotless, but I'm sure it has been flagged somehow.
Well that really stinks!
Do you have any idea where the spots are from?
Did EVGA give you the ability to appeal the decision, or is it final?
Nothing got mentioned about appealing or decision being final. I do know running the card in debug mode it doesn't lose video signal. Turn debug mode off and i lose signal to my monitor within an hour of gameplay
I recommend cleaning it and contacting me when you have done so. I will have you send me some pictures to review and see if it is something we should be able to accept into warranty. PM me when you have some pictures for me and I'll give you my email.
Thank you both again, will be shipping my card back to evga sometime tomorrow
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Sajin
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Re: Thank you for step up program EVGA
2017/12/18 15:09:25
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XrayMan
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Re: Thank you for step up program EVGA
2017/12/18 21:35:28
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That's awesome.
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torch327
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Re: Thank you for step up program EVGA
2017/12/21 11:33:36
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Received a text from USPS that ny videocard was delivered,keeping my fingers crossed 
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torch327
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Re: Thank you for step up program EVGA
2017/12/22 20:06:43
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Good news-RMA got approved. Bad news is it's another 980ftw so stepping my 1060 up to a matching card is not happening. Looks like the replacement will go up for sale and funds used for step up if it sells in time.
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Jimmy81
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Re: Thank you for step up program EVGA
2018/01/21 20:01:27
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That's pretty awesome customer service wtg!
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