semillerimages
New Member
- Total Posts : 5
- Reward points : 0
- Joined: 2020/04/07 15:55:55
- Status: offline
- Ribbons : 0
Hi all, A couple of years ago I bought a refurbished EVGA SuperNOVA 1200 P2, 80+ PLATINUM 1200W, Fully Modular, EVGA ECO Mode, 1 Year Warranty, Power Supply 220-P2-1200-RX and did not have any problems until a couple of months ago with the system just shutting down randomly. I went a good 6 weeks until a couple days ago without a shut down and now they're starting again. Currently, as I type, I am running prime95 and furmark at their highest settings and nothing is wrong, but earlier today it shut down multiple times with just chrome windows open. x570 Aorus Master MB with 64Gb ram and a 3800x. No overclocking. It is running the XMP profile though for the ram. Event viewer is always the same and from what I have researched, it points to the power supply as the problem because of the 0x0 bugcheck codes. Is there any way to absolutely determine if the problem is the PSU versus the motherboard or something else? Thanks! -System -Provider [ Name]Microsoft-Windows-Kernel-Power [ Guid]{331c3b3a-2005-44c2-ac5e-77220c37d6b4} EventID41 Version8 Level1 Task63 Opcode0 Keywords0x8000400000000002 -TimeCreated [ SystemTime]2021-10-26T19:27:42.8606180Z EventRecordID16672 Correlation -Execution [ ProcessID]4 [ ThreadID]8 ChannelSystem Computerdo0mAMD3800x -Security [ UserID]S-1-5-18
-EventData BugcheckCode0 BugcheckParameter10x0 BugcheckParameter20x0 BugcheckParameter30x0 BugcheckParameter40x0 SleepInProgress0 PowerButtonTimestamp0 BootAppStatus0 Checkpoint0 ConnectedStandbyInProgressfalse SystemSleepTransitionsToOn0 CsEntryScenarioInstanceId0 BugcheckInfoFromEFIfalse CheckpointStatus0 CsEntryScenarioInstanceIdV20 LongPowerButtonPressDetectedfalse
|
Sajin
EVGA Forum Moderator
- Total Posts : 49164
- Reward points : 0
- Joined: 2010/06/07 21:11:51
- Location: Texas, USA.
- Status: offline
- Ribbons : 199
Re: System just shuts down, no BSOD. How to determine if it is the power supply?
2021/10/26 13:22:03
(permalink)
Try running the occt power supply test instead of prime95 and furmark. Furmark will cause the gpu to throttle. https://www.ocbase.com/If the system shuts down during the psu test replace your psu.
|
rjohnson11
EVGA Forum Moderator
- Total Posts : 102253
- Reward points : 0
- Joined: 2004/10/05 12:44:35
- Location: Netherlands
- Status: online
- Ribbons : 84
Re: System just shuts down, no BSOD. How to determine if it is the power supply?
2021/10/26 13:23:12
(permalink)
Make sure nothing is overclocked. If you have the ability to try the PSU in another PC then try that.
|
semillerimages
New Member
- Total Posts : 5
- Reward points : 0
- Joined: 2020/04/07 15:55:55
- Status: offline
- Ribbons : 0
Re: System just shuts down, no BSOD. How to determine if it is the power supply?
2021/10/26 13:30:53
(permalink)
Sajin, Thank you, running this now. Never even heard of this software, but it looks fantastic! *steve Sajin Try running the occt power supply test instead of prime95 and furmark. Furmark will cause the gpu to throttle.
If the system shuts down during the psu test replace your psu.
|
Sajin
EVGA Forum Moderator
- Total Posts : 49164
- Reward points : 0
- Joined: 2010/06/07 21:11:51
- Location: Texas, USA.
- Status: offline
- Ribbons : 199
Re: System just shuts down, no BSOD. How to determine if it is the power supply?
2021/10/26 13:35:44
(permalink)
|
semillerimages
New Member
- Total Posts : 5
- Reward points : 0
- Joined: 2020/04/07 15:55:55
- Status: offline
- Ribbons : 0
Re: System just shuts down, no BSOD. How to determine if it is the power supply?
2021/10/26 13:55:00
(permalink)
Thank you! rjohnson11 Make sure nothing is overclocked. If you have the ability to try the PSU in another PC then try that.
|
semillerimages
New Member
- Total Posts : 5
- Reward points : 0
- Joined: 2020/04/07 15:55:55
- Status: offline
- Ribbons : 0
Re: System just shuts down, no BSOD. How to determine if it is the power supply?
2021/10/26 14:39:24
(permalink)
Sajin, So the power supply stress test ran for a full hour, no problem. Ran the RAM test and the system shut down... I know this is not an EVGA thing, but would you say that I probably need to replace the memory or reseat it or? Thanks for your advice. *steve Sajin Try running the occt power supply test instead of prime95 and furmark. Furmark will cause the gpu to throttle.
If the system shuts down during the psu test replace your psu.
|
Sajin
EVGA Forum Moderator
- Total Posts : 49164
- Reward points : 0
- Joined: 2010/06/07 21:11:51
- Location: Texas, USA.
- Status: offline
- Ribbons : 199
Re: System just shuts down, no BSOD. How to determine if it is the power supply?
2021/10/26 15:46:43
(permalink)
Replace imo. You could try reseating. You could also try testing each stick individually with the others removed from the system.
|
Hoggle
EVGA Forum Moderator
- Total Posts : 10101
- Reward points : 0
- Joined: 2003/10/13 22:10:45
- Location: Eugene, OR
- Status: offline
- Ribbons : 4
Re: System just shuts down, no BSOD. How to determine if it is the power supply?
2021/10/26 16:58:18
(permalink)
I would try testing the memory with the other stick removed. If a stick is good and one is bad it could be a savings on having to replace two sticks.
|
semillerimages
New Member
- Total Posts : 5
- Reward points : 0
- Joined: 2020/04/07 15:55:55
- Status: offline
- Ribbons : 0
Re: System just shuts down, no BSOD. How to determine if it is the power supply?
2021/10/26 17:51:09
(permalink)
Well, it seems like for whatever reason after a year of running smoothly, the XMP profile for the ram was the culprit. Passed all the tests without a problem with it disabled. Thanks for the link to the software, it's what made this possible to figure out and maybe you'll be able to help someone else in the future. Just to reiterate though, this was just a shutdown not a BSOD. Cheers and thank you for your assistance! Sajin Replace imo. You could try reseating. You could also try testing each stick individually with the others removed from the system.
|
Sajin
EVGA Forum Moderator
- Total Posts : 49164
- Reward points : 0
- Joined: 2010/06/07 21:11:51
- Location: Texas, USA.
- Status: offline
- Ribbons : 199
Re: System just shuts down, no BSOD. How to determine if it is the power supply?
2021/10/26 20:34:38
(permalink)
Xmp causing a shutdown? Interesting. Glad you figured it out. 👍
|