EVGA

AnsweredStep Up Question - EVGA receiving card after 14 days

Author
Post
Essentials Only Full Version
Jack-Rabbit
Superclocked Member
  • Total Posts : 163
  • Reward points : 0
  • Joined: 2020/09/27 11:01:16
  • Status: offline
  • Ribbons : 1
2021/03/22 06:22:56 (permalink)
Wondering if anyone from EVGA might be able to answer. If the card is received a few days after the 14 day, but it was shipped before, does EVGA still honor this?
Thanks


#1
See best answer

3 Replies Related Threads
    nick_shl
    FTW Member
    • Total Posts : 1073
    • Reward points : 0
    • Joined: 2021/02/24 10:17:48
    • Status: offline
    • Ribbons : 0
    Re: Step Up Question - EVGA receiving card after 14 days 2021/03/22 15:02:02 (permalink)
    Jack-RabbitWondering if anyone from EVGA might be able to answer. If the card is received a few days after the 14 day, but it was shipped before, does EVGA still honor this?
    Did you ordered card on EVGA.com? There was a similar topic not a while ago - no, they will not honor this if card ordered on Amazon. Probably similar for another retailers.


    But you still have an option:
     
    If you should happen to miss your 14-day registration window on your qualifying 3 Year Warranty product, then you will need to purchase an extended warranty within 90 days of your original purchase date to enable the Step-Up option.

    Use associate code to save 3% on your EVGA GPU purchase! And up to 10% on other products!
    #2
    Jack-Rabbit
    Superclocked Member
    • Total Posts : 163
    • Reward points : 0
    • Joined: 2020/09/27 11:01:16
    • Status: offline
    • Ribbons : 1
    Re: Step Up Question - EVGA receiving card after 14 days 2021/03/22 15:17:18 (permalink)
    nick_shl
    Jack-RabbitWondering if anyone from EVGA might be able to answer. If the card is received a few days after the 14 day, but it was shipped before, does EVGA still honor this?
    Did you ordered card on EVGA.com? There was a similar topic not a while ago - no, they will not honor this if card ordered on Amazon. Probably similar for another retailers.


    But you still have an option:
     
    If you should happen to miss your 14-day registration window on your qualifying 3 Year Warranty product, then you will need to purchase an extended warranty within 90 days of your original purchase date to enable the Step-Up option.


    I think you may have misunderstood. After you reach step 5, and you ship within the 14 day window, but they don't receive it till after the 14 day window.


    #3
    nick_shl
    FTW Member
    • Total Posts : 1073
    • Reward points : 0
    • Joined: 2021/02/24 10:17:48
    • Status: offline
    • Ribbons : 0
    Re: Step Up Question - EVGA receiving card after 14 days 2021/03/22 15:42:34 (permalink) ☼ Best Answerby Jack-Rabbit 2021/03/23 05:09:21
    Jack-RabbitI think you may have misunderstood. After you reach step 5, and you ship within the 14 day window, but they don't receive it till after the 14 day window.
    Sorry, I was misunderstood. From Step-Up description: "You will receive instructions to send your product in, and you will have 14 (fourteen) business days to do so after your payment is verified", technically you have 14 days to send, not to receive by EVGA. I wondering if you have to upload proof of sending/tracking number...


    Also, 14 business days - it is 18-20 calendar days, depend when you got you notification.

    Use associate code to save 3% on your EVGA GPU purchase! And up to 10% on other products!
    #4
    Jump to:
  • Back to Mobile