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Hot!Small crackle during Volume change

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The_Professor
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2019/09/06 11:40:05 (permalink)
Hi all,
i got my new Nu Audio Card, with my Beyer T1.2 impresive sound. One thing i woundering about. When im listen to music and change the music volume, it got a very small crackle 0.5s maybe. Sounds like you change the volume on an 30 years old receiver, where the
potentiometer are dirty. Is this normal? without volume changeing everything fine.
 
EDIT: when ich change the volume permantly from low to high on windows, the crackle is permanetly there. If i stop this no crackle anymore, clear sound. And its on both outputs. Headphone and normal speaker.
 
With my old Creative ZxR is dont have any problem.
 
Many thanks,
Prof
post edited by The_Professor - 2019/09/07 03:55:34
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    The_Professor
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    Re: Small crackle during Volume change 2019/09/10 09:27:56 (permalink)
    Hi all,
    so my card will exchange, i will response here, if i still have the issues after the change or not.
     
    BR Prof
    #2
    The_Professor
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    Re: Small crackle during Volume change 2019/09/11 09:35:50 (permalink)
    So new card is there. Same small "crackle"
    No one any idea? Think that is normal, because two new cards have the same let my said "problem"
    Its not really a problem, only an beauty mistake.
     
    I use the following configuration. 
     
    Asus XI Gene (bios 0602) with 8086k
    EVGA GTX1080Ti Black (Vertical mount with PCI-E Riser)
    EVGA NU Audio (newest driver 0.2.0.7 and Frimware 0.2B on the card itself)
    BeQuiet P11 550W
    Windows 10 1903 newest updates
    Beyerdynamic T1 2Gen 600Ohm
    post edited by The_Professor - 2019/09/11 09:45:24
    #3
    ViperSP
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    Re: Small crackle during Volume change 2019/09/12 23:27:11 (permalink)
    Hi, this is happening to me as well just recently after the new driver update i started getting the crackling sound when the volume was turned up or when adjusting the volume. I'm currently eager to try new drivers.
     
    Update: Bass beat causes the crackle through speakers.


    #4
    The_Professor
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    Re: Small crackle during Volume change 2019/09/13 07:41:20 (permalink)
    Hi Viper,
     
    so do you also try an older driver version? Bass beat what you mean with that? Bass in music directly? EQ, Bass Boost everything is off at my side.
     
    But lets wait for a new driver version
    post edited by The_Professor - 2019/09/13 07:58:35
    #5
    ViperSP
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    Re: Small crackle during Volume change 2019/09/13 13:59:38 (permalink)
    Hi, does the same with older driver so i done a complete uninstall of everything to do with Nu Audio AKA drivers and software then used CCleaner to get rid of registry entries, rebooted, used CCleaner again it found more Nu Audio software. Cleaned that and rebooted.
    Downloaded the most up to date Nu Audio 2.0.7 and installed and there is still crackling on bass sound output. I adjusted the volume of the Nu Audio program to 70% to stop the crackle and turn up my surround to compansate.


    #6
    viki80
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    Re: Small crackle during Volume change 2019/09/13 19:09:25 (permalink)
    I had the same cracking sound too even without changing the volume. Last week i bought gigabyte nvme gen4 and reinstall win10 and install the latest driver and finally the cracking is gone. Looks like ccleaner didnt completely remove the old driver.
    #7
    The_Professor
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    Re: Small crackle during Volume change 2019/09/14 02:34:15 (permalink)
    I Never used an old driver, as i said before i got the Creative ZxR and than the Nu Audio directly with the newest driver

    Maybe a problem with some windows stuff? When you reinstall and problems are gone
    #8
    viki80
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    Re: Small crackle during Volume change 2019/09/15 23:33:01 (permalink)
    U r using intel cpu, should try older driver. They are stable with my i5 8500.
    #9
    The_Professor
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    Re: Small crackle during Volume change 2019/09/16 07:17:00 (permalink)
    So with older versions you dont have any problem? Which version you use?
    #10
    viki80
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    Re: Small crackle during Volume change 2019/09/16 08:59:08 (permalink)
    Driver 02.04 works fine with my i5. Give it a try.
    #11
    The_Professor
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    Re: Small crackle during Volume change 2019/09/16 09:22:00 (permalink)
    0.2.0.4 still the same crackle. Is this maybe caused by the firmware? Which you have? I got 0.2B
    viki80
    I had the same cracking sound too even without changing the volume. Last week i bought gigabyte nvme gen4 and reinstall win10 and install the latest driver and finally the cracking is gone. Looks like ccleaner didnt completely remove the old driver.

     
    So my Windows was really old, i reinstall it. But still the same  thinks that must be the firmware. Two cards same problem, also other user. Think everyone gets the new Firmware
    post edited by The_Professor - 2019/09/16 12:50:43
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    viki80
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    Re: Small crackle during Volume change 2019/09/17 09:03:23 (permalink)
    My firmware is 02b
    #13
    The_Professor
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    Re: Small crackle during Volume change 2019/09/17 12:04:19 (permalink)
    Got the same Firmware. But Crackle still there, also with new Windows. So i have to wait for a solution from EVGA, exchange the card again, im sure wont help.
    post edited by The_Professor - 2019/09/18 06:24:00
    #14
    wsxmi
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    Re: Small crackle during Volume change 2019/10/18 04:23:00 (permalink)
    I have same issue.i9 9900,z390, 2.0.7 driver.
    #15
    EVGATech_LeeM
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    Re: Small crackle during Volume change 2019/10/18 14:54:37 (permalink)
    The next driver will correct this issue.
    #16
    erikpienk
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    Re: Small crackle during Volume change 2019/10/19 01:21:32 (permalink)
    EVGATech_LeeM
    The next driver will correct this issue.



    Do we have a ETA for that release? I got my card today and I thought my headphones where the problem (Senn. gsp500). What i found out is that when lower freq. channels are high they start cracking the sound at specific volume ranges. 
    for me ~70-92, even with headphone volume change. So theres is a problem with strong base and master volume as specific ranges.
     
     
    #17
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