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Helpful ReplySc2 Hybrid 1080 Ti pump failure

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OverFlow7
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2020/03/24 09:45:34 (permalink)
Hello,
I have had my PC and GPU (Sc2 Hybrid 1080 Ti) for almost 3 years.
Yesterday almost as soon as i turned on my PC , i got a notification from CAM that was my gpu was overheating (90°C) . I tried rebooting to see if anything  changed but no luck.

So i decided to unplug the GPU , dust off and shake the radiator to maybe eliminate airbubbles, i also replaced the thermal paste ( I thought my warranty was already gone, but actually i still had  a few months left, and i broke a little part of the backplate cause a screw was stuck , so my warranty is void now :s , Still sent a message to evga support but they haven't replied yet.)


GPU is still overheating, when the PC starts, GPU temp rises from about 50°C to 90°C, in a few minutes while idle.
The radiator is cold to the touch and the gpu itself is hot, and i feel/hear nothing from the tubes, so it seems the pump died.

1) Could it be something else than the pump ?
 
2) Is there any way to fix the pump ? 
 
3) If the pump is perma dead, is there any way to buy a new one without buying a new gpu ?  ( i have looked it up but didn't see any sc2 hybrid kit)

4) I read a thread about converting an Sc2 hybrid to fully air cooled ,  
 but i'am not sure how to do it, replace thermal paste and slap an air cooler on the chip i guess ? but what about the vrams since they were also cooled off by the water cooling?
post edited by OverFlow7 - 2020/03/24 10:53:04
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Sajin
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Re: Sc2 Hybrid 1080 Ti pump failure 2020/03/24 12:06:24 (permalink) ☄ Helpfulby OverFlow7 2020/03/24 12:57:28
Best thing to do would be to do a cross ship rma with evga and just swap the cooler.
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bob16314
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Re: Sc2 Hybrid 1080 Ti pump failure 2020/03/24 12:06:57 (permalink) ☄ Helpfulby OverFlow7 2020/03/24 12:57:23
I would remove/take apart the pump and see if there's something in the impeller housing or a sticking bearing preventing the impeller from spinning..Maybe there's a way to put a little oil in the bearing if it's sticking.
 
When you go to reassemble it, be sure to clean/lubricate any rubber O-rings to reduce the risk of them being cut/damaged upon reassembly.

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OverFlow7
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Re: Sc2 Hybrid 1080 Ti pump failure 2020/03/24 12:57:18 (permalink)
Thanks for your answers.
 
Sajin
Best thing to do would be to do a cross ship rma with evga and just swap the cooler.

I am not sure i understand, if they are willing to exchange my GPU for a new one, why not keep the whole thing ,cooler+gpu? 

Unfortunalty sending my gpu through mail isn't possible at the moment, i live in France, and the country is basicly in lockdown due to the covid 19 virus.

bob16314
I would remove/take apart the pump and see if there's something in the impeller housing or a sticking bearing preventing the impeller from spinning..Maybe there's a way to put a little oil in the bearing if it's sticking.
 
When you go to reassemble it, be sure to clean/lubricate any rubber O-rings to reduce the risk of them being cut/damaged upon reassembly.



Hmm seems a bit too technical for me but i might try( not even sure where the impeller is located ,right above the part where contact is made with the gpu chip right ? )
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Re: Sc2 Hybrid 1080 Ti pump failure 2020/03/24 13:00:33 (permalink)
You could get a new one from evga, but most likely you'll receive a re-certified card back from evga instead, so it would be best to keep you known good working card instead of exchanging it for another used card that may have other issues.
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Re: Sc2 Hybrid 1080 Ti pump failure 2020/03/24 13:11:27 (permalink)
Haaa i see thank you.

Damn i wish you could just buy the cooler alone :( .
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Re: Sc2 Hybrid 1080 Ti pump failure 2020/03/24 13:20:38 (permalink) ☄ Helpfulby OverFlow7 2020/03/24 13:31:46
An alternative to the stock cooler... https://www.nzxt.com/products/kraken-g12-black 
 
You'll need to buy the aio as well.
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Re: Sc2 Hybrid 1080 Ti pump failure 2020/03/24 13:31:41 (permalink)
Thank you again.


I'll look into that .
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Re: Sc2 Hybrid 1080 Ti pump failure 2020/03/24 13:32:25 (permalink)
No problem.
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Re: Sc2 Hybrid 1080 Ti pump failure 2020/03/24 16:04:10 (permalink) ☄ Helpfulby OverFlow7 2020/03/24 16:22:31
OverFlow7
Hello,
I have had my PC and GPU (Sc2 Hybrid 1080 Ti) for almost 3 years.
Yesterday almost as soon as i turned on my PC , i got a notification from CAM that was my gpu was overheating (90°C) . I tried rebooting to see if anything  changed but no luck.

So i decided to unplug the GPU , dust off and shake the radiator to maybe eliminate airbubbles, i also replaced the thermal paste ( I thought my warranty was already gone, but actually i still had  a few months left, and i broke a little part of the backplate cause a screw was stuck , so my warranty is void now :s , Still sent a message to evga support but they haven't replied yet.)


GPU is still overheating, when the PC starts, GPU temp rises from about 50°C to 90°C, in a few minutes while idle.
The radiator is cold to the touch and the gpu itself is hot, and i feel/hear nothing from the tubes, so it seems the pump died.

1) Could it be something else than the pump ?
 
2) Is there any way to fix the pump ? 
 
3) If the pump is perma dead, is there any way to buy a new one without buying a new gpu ?  ( i have looked it up but didn't see any sc2 hybrid kit)

4) I read a thread about converting an Sc2 hybrid to fully air cooled ,  
but i'am not sure how to do it, replace thermal paste and slap an air cooler on the chip i guess ? but what about the vrams since they were also cooled off by the water cooling?


 
I feel your pain. I converted a FE with the first model Hybrid. It lasted about 3 months.  They issued a revised one, bought two. Still have a brand new spare in box. They are hard to find. I''ll probably never use it... (pump fails tomorrow...) What I am not sure of is if the pump on the new hybrids for the Turning series is the same. If so, simply buying that kit and swapping out the pump would work. But that's gonna run you $130-150

 
bob16314
I would remove/take apart the pump and see if there's something in the impeller housing or a sticking bearing preventing the impeller from spinning..Maybe there's a way to put a little oil in the bearing if it's sticking.
 
When you go to reassemble it, be sure to clean/lubricate any rubber O-rings to reduce the risk of them being cut/damaged upon reassembly.


The Asetek pumps are not repairable, Bob.
post edited by HeavyHemi - 2020/03/24 16:11:56

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OverFlow7
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Re: Sc2 Hybrid 1080 Ti pump failure 2020/03/24 16:33:00 (permalink)
Thanks for your suggestion.
but since they are hard to find and may not be compatible with my card, i'll try to find a solution with evga support first.

have to sit a home, confined , can't go outside except for groceries=> pump dies after nearly 3 years, what a bad timing. 
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HeavyHemi
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Re: Sc2 Hybrid 1080 Ti pump failure 2020/03/24 17:26:43 (permalink) ☄ Helpfulby OverFlow7 2020/03/24 17:53:30
OverFlow7
Thanks for your suggestion.
but since they are hard to find and may not be compatible with my card, i'll try to find a solution with evga support first.

have to sit a home, confined , can't go outside except for groceries=> pump dies after nearly 3 years, what a bad timing. 


Well actually you can find the Hybrids for the Turing.
https://www.bhphotovideo.com/c/product/1450197-REG/evga_400_hy_1484_b1_geforce_rtx_2080ti_ftw.html
In stock, $149. But if you can get warranty from EVGA, that would be better. And, I do not know if the pump would fit your shroud which is all that matters, regardless.

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OverFlow7
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Re: Sc2 Hybrid 1080 Ti pump failure 2020/03/24 17:53:40 (permalink)
Ok thanks for the link.
 
Would be nice if it fitted, since it would be cheaper than going with aio cooler + gpu bracket.
Still hoping to find a solution with support,but i'll keep that in mind.
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bob16314
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Re: Sc2 Hybrid 1080 Ti pump failure 2020/03/24 22:14:01 (permalink)
HeavyHemi
The Asetek pumps are not repairable, Bob.

 
Yeah, kinda thought that might be the case..Just like many other things these days, when it breaks you have to go buy new stuff.

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Re: Sc2 Hybrid 1080 Ti pump failure 2020/03/25 14:00:58 (permalink)
Unfortunalty support told me EMA might be denied .

So ,decided to try Saijin suggestion and ordered Kraken G12 + Aio Corsair H55 .
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HeavyHemi
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Re: Sc2 Hybrid 1080 Ti pump failure 2020/03/25 14:32:55 (permalink)
OverFlow7
Unfortunalty support told me EMA might be denied .

So ,decided to try Saijin suggestion and ordered Kraken G12 + Aio Corsair H55 .


Hmm... Did they say why they would decline an RMA? It should not be for the cosmetic damage on the backplate. In that case they would just charge you for the plate as they have done in the past.


 
BTW
 
https://www.ebay.com/p/40...AcdEAQYASABEgLlpvD_BwE
 

 
As always, buyer beware.
post edited by HeavyHemi - 2020/03/25 14:36:51

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Re: Sc2 Hybrid 1080 Ti pump failure 2020/03/25 15:20:19 (permalink)
"We apologize but we absolutely let our customer replaced the compound on their GPUs as long as they do not physically damage it. You performing the repair yourself has no bearing on the fact the back plate has been cracked and is now regarded under physical damage. Your RMA is simply an authorization to send in for inspection and if the damage is noticed and documented, it could still be denied regardless of how minor you might think it is. Cards need to arrive to EVGA in factory condition. Please let us know if you have any other questions or concerns"
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Re: Sc2 Hybrid 1080 Ti pump failure 2020/03/27 12:01:39 (permalink)
OverFlow7
"We apologize but we absolutely let our customer replaced the compound on their GPUs as long as they do not physically damage it. You performing the repair yourself has no bearing on the fact the back plate has been cracked and is now regarded under physical damage. Your RMA is simply an authorization to send in for inspection and if the damage is noticed and documented, it could still be denied regardless of how minor you might think it is. Cards need to arrive to EVGA in factory condition. Please let us know if you have any other questions or concerns"




Correct. As I said, I do not think they would DENY the RMA but charge you for the backplate. They have done that in the past. However, you'd have the best results talking to a person on the phone. It can't hurt to try.

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OverFlow7
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Re: Sc2 Hybrid 1080 Ti pump failure 2020/04/01 12:12:34 (permalink)
Today i received the H55 corsair water cooler and installed it with the Kraken G12, temps are back to normal ( even lower than before), so problem solved, for now :).
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Re: Sc2 Hybrid 1080 Ti pump failure 2020/04/01 12:16:33 (permalink)

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Re: Sc2 Hybrid 1080 Ti pump failure 2020/04/19 20:56:28 (permalink)
OverFlow7
Today i received the H55 corsair water cooler and installed it with the Kraken G12, temps are back to normal ( even lower than before), so problem solved, for now :).




    

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OverFlow7
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Re: Sc2 Hybrid 1080 Ti pump failure 2020/04/24 17:03:46 (permalink)
Well i think i spoke too soon about the gpu itself being fine.

It was fine for a while but now i'am having weird color flashes/artifacts while playing 'Escape from tarkov' leading to a game crash , or even a computer freeze .
 
Temps are still fine, GPU isn't even being at maximum usage ( tarkov is badly optimized ).
 
Can't replicate the issue with other games or benchmark  ,I tried 2 other  games and i let furmark run for 10 minutes and there was  no problems.(99% GPU usage).
 
With Nvidia debug mode on ( therefore removing factory overclocking) i start having the artifacts about 5 minutes into the game.
without debug mode it starts immediately.

I guess my gpu is dying then :/.

EDIT : Changing pcie slot might have fixed the issue, just played for 10minutes+ without debugging mode on and had no issue.
post edited by OverFlow7 - 2020/04/24 18:00:06
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Re: Sc2 Hybrid 1080 Ti pump failure 2020/04/24 18:18:49 (permalink)
Can't replicate the issue with other games or benchmark  ,I tried 2 other  games and i let furmark run for 10 minutes and there was  no problems.(99% GPU usage).




If it only happens in one game sounds like corrupted files or broken game 
Furmark is pretty brutal on GPU's
Have you recently changed your GPU driver? 
used DDU to unistall and reinstall driver or even try a different driver?
Anyother changes prior to cooler install?
 

 
 
                           
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Re: Sc2 Hybrid 1080 Ti pump failure 2020/04/24 18:40:35 (permalink)
I managed to make an other game crash with a gpu error  by playing without debug mode.
I updated my drivers after the issue appeared but not before, didn't use DDU.
no other changes beside cooler install.


But now after moving the card from one pcie slot to the next, i have no issues in either games even without debug mode, could it have been a faulty slot or that the card wasn't properly pluged in ? 
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Re: Sc2 Hybrid 1080 Ti pump failure 2020/04/25 10:39:55 (permalink)
OverFlow7
I managed to make an other game crash with a gpu error  by playing without debug mode.
I updated my drivers after the issue appeared but not before, didn't use DDU.
no other changes beside cooler install.


But now after moving the card from one pcie slot to the next, i have no issues in either games even without debug mode, could it have been a faulty slot or that the card wasn't properly pluged in ? 


Could be something as simple as reseating the power cables. And yes, poor contact in the slot can cause all sorts of issues. ~75 watts of power for the GPU is supplied by the PCIE slot.

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