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SC2 Hydro Copper Block Install Guide Minor Issues

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AbsurdBuffalo
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2018/01/25 14:01:37 (permalink)
Hey! So I emailed EVGA customer support about this, but figured i'd post here as well. Came across a few minor issues with the install guide for the Hydro Copper waterblock while installing on my SC2. A few are just typos, so ignore those, but there was one regarding installing the GPU bracket that might get someone. (See below highlighted text)
 
My card model is 11G-P4-6593-KR
The block model is 400-HC-5599-B1
The instruction guide for the block is E009-00-000215
 
The first issues is on step 3 of that guide. In it, it details which screws to remove based off which card type one has (in my case, it's card #D). The screws that need to be removed on the back of the card are correct in the guide, however, there are 3 spring screws securing the cooler to the top of the card that are not detailed in the guide. Additionally, I found that I had to remove the silver fan shroud to get at two of those spring screws. 
 
The second and third issue, on page 6, step 6c, claims this step is for iCX card models (A, B, and C). Everywhere else, A is a founders edition card. It also does not include card D, which IS an iCX card. This could be construed as not needing to install the GPU bracket on RGB iCX cards. The second issue on this step is that is says to use 4 #4 screws. These do not fit on card D. The step needs to be edited to inform the user to use 4 #3 screws (P/N 20701000002564)
 
The 4th issue, on Page 6, step 7a, a sentence reads 'If you do not get thermal grease on other components, clean any affected areas with high percentage isopropyl alcohol. The sentence should read, "if you DO get thermal grease on other components...:"
 
The 5th issue, on page 1, in the 'included accessories' section, items 4 and 5 have the same part number. Item 4 should be P/N 207010000065065, not 66.
 
 
It's my understanding that this waterblock is quite new, as when I ordered it a couple weeks ago, it was still in a 'members-only release' phase. So given that likely not many of these have been installed yet, I just wanted to provide some feedback. 
 
Like I said, nothing major. Just that the documentation needs to be ironed out a bit. Otherwise, the block fit like a glove!
#1

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    Sajin
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    Re: SC2 Hydro Copper Block Install Guide Minor Issues 2018/01/25 14:20:30 (permalink)
    I would suggest you report your findings to evga...
     
    https://www.evga.com/support/suggestions.asp
    #2
    bcavnaugh
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    Re: SC2 Hydro Copper Block Install Guide Minor Issues 2018/01/25 14:21:27 (permalink)
    Welcome to the Forum AbsurdBuffalo
     

    Associate Code: 9E88QK5L7811G3H


     
    #3
    AbsurdBuffalo
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    Re: SC2 Hydro Copper Block Install Guide Minor Issues 2018/01/25 15:14:21 (permalink)
    Already did. Just figured I'd also post it here as a forum such as this would seems like a logical place for someone to look if they had any of the issues I did while installing the block :-)
    #4
    Salado01
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    Re: SC2 Hydro Copper Block Install Guide Minor Issues 2018/05/22 19:05:57 (permalink)
    Thanks for this post I purchased my hydro copper 2 days ago and i had this issue today when i tried to install
    #5
    Masda74
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    Re: SC2 Hydro Copper Block Install Guide Minor Issues 2019/03/11 07:47:15 (permalink)
    I recently purchased this waterblock for myself and a friend.
    The installtion for my friends card was really confusing.
    Wasn't sure what goes where and what screws to use.
     
    His card got fried due to lack of contact between the waterblock and gpu.
    We are both in IT and the fact that we got it so wrong is unbelievable.
    His card was sent to EVGA and it was replaced under warranty. 
     
    Kudos to EVGA for replacing the card under warranty. This is why I preffer to buy your products.
    I believe my friends replacement card arrived last friday. This evening it was my turn to do my install.
    Thanks to this thread and the updated downloaded manual, i was able to get my block to make contact.
     
     
    #6
    Masda74
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    Re: SC2 Hydro Copper Block Install Guide Minor Issues 2019/03/14 03:46:44 (permalink)
    Well my card won't even boot up. nothing on display. ohh the disappointment. I know I installed the block correctly.
    Why oh why????
    :'(
    #7
    tommyshelby
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    Re: SC2 Hydro Copper Block Install Guide Minor Issues 2019/03/14 04:04:17 (permalink)
    I have been facing the issue from sometimes and the thing is that the graphics card is not working properly and it is making the system down. The frame rate is also not going to that level which it has to go. 
     
     



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