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SC15 Power Button and some keys stopped working

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ZweLin
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2018/11/07 04:24:58 (permalink)
It has been around 5 months since i got this laptop and was working impressively well until a few days back. Out of the blue my power button stopped  functioning and couldn't type " ! " (currently typing on an external keyboard). The only workaround to turn the SC15 on was by insetting a pin into the CMOS hole. 
 
Several things i have tried points to a hardware issue.
  • Clearing the CMOS
  • Updating the bios (now on 1.06)
  • Draining the battery
  • Resetting the PC / Factory Reset
None of the above solved the problem.
 
I am outside of US and will be visiting to get it replaced in December.  What i am worried is that the replacement process would take longer than 2 weeks and with Christmas coming up i doubt it will ship back on time.
 
Has this issue plagued any other SC15 owners or am i the only unfortunate owner?
 
Would love to hear solutions from the EVGA team. 
 
Thanks.
 
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    ty_ger07
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    Re: SC15 Power Button and some keys stopped working 2018/11/07 16:21:17 (permalink)
    Those sound like questions for EVGA. This is a user to user forum. Ask EVGA directly.
    https://www.evga.com/about/contactus/

    ASRock Z77 • Intel Core i7 3770K • EVGA GTX 1080 • Samsung 850 Pro • Seasonic PRIME 600W Titanium
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    MSim
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    Re: SC15 Power Button and some keys stopped working 2018/11/08 01:02:46 (permalink)
    ty_ger07
    Those sound like questions for EVGA. This is a user to user forum. Ask EVGA directly.
    https://www.evga.com/about/contactus/



    Nothing wrong with people posting issues on the forums. Maybe another member knows a solution for the issue.


     
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    ty_ger07
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    Re: SC15 Power Button and some keys stopped working 2018/11/08 11:22:09 (permalink)
    MSim
    ty_ger07
    Those sound like questions for EVGA. This is a user to user forum. Ask EVGA directly.
    https://www.evga.com/about/contactus/



    Nothing wrong with people posting issues on the forums. Maybe another member knows a solution for the issue.


    When I said "those sound like questions for EVGA", I meant 'it sounds like you are directing your question to EVGA', since he said this:


    Would love to hear solutions from the EVGA team.


    If he wants to ask EVGA directly, as he said, I would recommend that he asks EVGA directly.
    post edited by ty_ger07 - 2018/11/08 11:25:41

    ASRock Z77 • Intel Core i7 3770K • EVGA GTX 1080 • Samsung 850 Pro • Seasonic PRIME 600W Titanium
    My EVGA Score: 1546 • Zero Associates Points • I don't shill
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