JDauwalter
Superclocked Member
- Total Posts : 181
- Reward points : 0
- Joined: 2005/03/12 02:26:47
- Status: offline
- Ribbons : 0
6.0.7 crashing at startup after multiple attempts. It eventually opens after restarting it about 6 or 7 times. This is the error in event viewer. Faulting application name: PrecisionX_x64.exe, version: 6.0.7.0, time stamp: 0x57e4d5ad Faulting module name: ntdll.dll, version: 10.0.14393.206, time stamp: 0x57dac931 Exception code: 0xc0000374 Fault offset: 0x00000000000f73f3 Faulting process id: 0x35b4 Faulting application start time: 0x01d2262506f3d637 Faulting application path: C:\Program Files (x86)\EVGA\Precision XOC\PrecisionX_x64.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: ab9f7c7e-4f97-4ee1-9a3e-1a54fe4e1091 Faulting package full name: Faulting package-relative application ID: Any help on this? It's really quite annoying to just start the program 6 times or so to get it to run. Works fine once I have it up and running.
|
MDeckerM
FTW Member
- Total Posts : 1799
- Reward points : 0
- Joined: 2015/09/21 17:32:43
- Location: RwlRwlRwlRwl
- Status: offline
- Ribbons : 8
Re: Repeated crashes with 6.0.7
2016/10/14 13:38:14
(permalink)
Hello, ntdll.dll is Nvidia driver related. I would completely wipe the drivers with a program called DDU (display driver uninstaller) which you can download here: http://www.guru3d.com/files-get/display-driver-uninstaller-download,20.html If you ever had an AMD card in your system I would also use the tool to wipe the AMD drivers as well. After running the program and removing all your current display drivers re-install the most up to date graphics drivers (you can download them at geforce.com or evga.com) and see if the issue persists.
|
JDauwalter
Superclocked Member
- Total Posts : 181
- Reward points : 0
- Joined: 2005/03/12 02:26:47
- Status: offline
- Ribbons : 0
Re: Repeated crashes with 6.0.7
2016/10/16 10:33:01
(permalink)
Tried this in safe mode with no luck. Also uninstalled and reinstalled EVGA precision, then cleaned the registry with ccleaner afterwards, still no luck, though.
post edited by JDauwalter - 2016/10/16 10:41:33
|
bcavnaugh
The Crunchinator
- Total Posts : 38977
- Reward points : 0
- Joined: 2012/09/18 17:31:18
- Location: USA Affiliate E5L3CTGE12 Associate 9E88QK5L7811G3H
- Status: offline
- Ribbons : 282
Re: Repeated crashes with 6.0.7
2016/10/16 11:34:34
(permalink)
Without knowing anything about your Computer I would say that that your OS is not updated with the Current Updates as well as not the Current Chipset Drivers and last maybe your Bios is really old on your Motherboard.
|
rjohnson11
EVGA Forum Moderator
- Total Posts : 102038
- Reward points : 0
- Joined: 2004/10/05 12:44:35
- Location: Netherlands
- Status: online
- Ribbons : 84
Re: Repeated crashes with 6.0.7
2016/10/16 11:48:26
(permalink)
Sounds like something in Windows is causing the fault. Run the system file checker for a system integrity check.
|
bcavnaugh
The Crunchinator
- Total Posts : 38977
- Reward points : 0
- Joined: 2012/09/18 17:31:18
- Location: USA Affiliate E5L3CTGE12 Associate 9E88QK5L7811G3H
- Status: offline
- Ribbons : 282
Re: Repeated crashes with 6.0.7
2016/10/16 12:01:23
(permalink)
rjohnson11 Sounds like something in Windows is causing the fault. Run the system file checker for a system integrity check.
This command? sfc /scannow
|
JDauwalter
Superclocked Member
- Total Posts : 181
- Reward points : 0
- Joined: 2005/03/12 02:26:47
- Status: offline
- Ribbons : 0
Re: Repeated crashes with 6.0.7
2016/10/17 11:36:11
(permalink)
I ran sfc /scannow and all files verified fine. bcavnaugh Without knowing anything about your Computer I would say that that your OS is not updated with the Current Updates as well as not the Current Chipset Drivers and last maybe your Bios is really old on your Motherboard.
I'm running windows 10 64 bit with version 1607 on the 14393.321 build. Gigabyte Z87-D3HP-CF board with the newest bios version -- F7 All motherboard drivers are updated. i7 4770k EVGA Titan X(GM200) Newest video card drivers were installed -- 373.06 EVGA Precision is the only program crashing on me with the faulting module ntdll.dll I can't quite figure out why, but it's pissing me off. Lol I can use everything else, such as shadowplay, run any applications with no problems. Chrome, Firefox, all games new and old like Battlefield 1 and older DOS games work fine.
post edited by JDauwalter - 2016/10/17 11:39:36
|
Sajin
EVGA Forum Moderator
- Total Posts : 49129
- Reward points : 0
- Joined: 2010/06/07 21:11:51
- Location: Texas, USA.
- Status: offline
- Ribbons : 199
Re: Repeated crashes with 6.0.7
2016/10/17 15:07:16
(permalink)
Does the same occur with msi afterburner?
|
bcavnaugh
The Crunchinator
- Total Posts : 38977
- Reward points : 0
- Joined: 2012/09/18 17:31:18
- Location: USA Affiliate E5L3CTGE12 Associate 9E88QK5L7811G3H
- Status: offline
- Ribbons : 282
Re: Repeated crashes with 6.0.7
2016/10/17 16:42:46
(permalink)
|
JDauwalter
Superclocked Member
- Total Posts : 181
- Reward points : 0
- Joined: 2005/03/12 02:26:47
- Status: offline
- Ribbons : 0
Re: Repeated crashes with 6.0.7
2016/10/17 16:52:58
(permalink)
Sajin Does the same occur with msi afterburner?
Not sure. I'll give it a go and let you know. bcavnaugh Or go back to as I have on my Titans.
May consider this. We'll see. I mean, it works if I restart it 3 - 6 times, so not sure I'll go back or not.
|
JDauwalter
Superclocked Member
- Total Posts : 181
- Reward points : 0
- Joined: 2005/03/12 02:26:47
- Status: offline
- Ribbons : 0
Re: Repeated crashes with 6.0.7
2016/10/18 19:53:08
(permalink)
So, I went back to 6.0.6 and it's much more stable. I guess the 6.0.7 version is just crap on my computer for whatever reason. Thanks for all the help.
|
PrimeArche
New Member
- Total Posts : 4
- Reward points : 0
- Joined: 2007/09/26 21:07:44
- Status: offline
- Ribbons : 0
Re: Repeated crashes with 6.0.7
2017/05/21 14:48:55
(permalink)
Faulting application name: PrecisionX_x64.exe, version: 6.1.6.0, time stamp: 0x59096f6f Faulting module name: PrecisionX_x64.exe, version: 6.1.6.0, time stamp: 0x59096f6f Exception code: 0xc0000005 Fault offset: 0x000000000005a439 Faulting process id: 0x884 Faulting application start time: 0x01d2d27ba1cb5096 Faulting application path: C:\Program Files (x86)\EVGA\Precision XOC\PrecisionX_x64.exe Faulting module path: C:\Program Files (x86)\EVGA\Precision XOC\PrecisionX_x64.exe Report Id: f12418b2-3e6e-11e7-8f8f-6805ca3ff79d Fully updated windows update this is an ongoing issue.
|
bcavnaugh
The Crunchinator
- Total Posts : 38977
- Reward points : 0
- Joined: 2012/09/18 17:31:18
- Location: USA Affiliate E5L3CTGE12 Associate 9E88QK5L7811G3H
- Status: offline
- Ribbons : 282
Re: Repeated crashes with Version 6.1.6
2017/05/21 15:16:23
(permalink)
PrimeArche Faulting application name: PrecisionX_x64.exe, version: 6.1.6.0, time stamp: 0x59096f6f Faulting module name: PrecisionX_x64.exe, version: 6.1.6.0, time stamp: 0x59096f6f Exception code: 0xc0000005 Fault offset: 0x000000000005a439 Faulting process id: 0x884 Faulting application start time: 0x01d2d27ba1cb5096 Faulting application path: C:\Program Files (x86)\EVGA\Precision XOC\PrecisionX_x64.exe Faulting module path: C:\Program Files (x86)\EVGA\Precision XOC\PrecisionX_x64.exe Report Id: f12418b2-3e6e-11e7-8f8f-6805ca3ff79d Fully updated windows update this is an ongoing issue.
0xc0000005 Are you Right Clicking on the Install File and selecting Run as administrator? What OS are you Running? What Graphics Card do you have? What Motherboard and CPU do you have? Note: No need to post this in every Thread Use this Post Here or Create your Own Thread under EVGA Software
post edited by bcavnaugh - 2017/05/21 15:27:50
|
JDauwalter
Superclocked Member
- Total Posts : 181
- Reward points : 0
- Joined: 2005/03/12 02:26:47
- Status: offline
- Ribbons : 0
Re: Repeated crashes with 6.0.7
2017/05/21 18:48:27
(permalink)
PrimeArche Faulting application name: PrecisionX_x64.exe, version: 6.1.6.0, time stamp: 0x59096f6f Faulting module name: PrecisionX_x64.exe, version: 6.1.6.0, time stamp: 0x59096f6f Exception code: 0xc0000005 Fault offset: 0x000000000005a439 Faulting process id: 0x884 Faulting application start time: 0x01d2d27ba1cb5096 Faulting application path: C:\Program Files (x86)\EVGA\Precision XOC\PrecisionX_x64.exe Faulting module path: C:\Program Files (x86)\EVGA\Precision XOC\PrecisionX_x64.exe Report Id: f12418b2-3e6e-11e7-8f8f-6805ca3ff79d Fully updated windows update this is an ongoing issue.
I figured out the problem. It was my 2nd monitor I had plugged in that was running at 1680 x 1050. If you have a 2nd monitor or another monitor to test, try it and reboot your computer. It completely stopped EVGA precision from crashing after switching out that monitor.
|
XrayMan
Insert Custom Title Here
- Total Posts : 73000
- Reward points : 0
- Joined: 2006/12/14 22:10:06
- Location: Santa Clarita, Ca.
- Status: offline
- Ribbons : 115
Re: Repeated crashes with 6.0.7
2017/05/22 00:35:22
(permalink)
That's great. Glad you got it sorted.
My Affiliate Code: 8WEQVXMCJL Associate Code: VHKH33QN4W77V6A  
|
Sajin
EVGA Forum Moderator
- Total Posts : 49129
- Reward points : 0
- Joined: 2010/06/07 21:11:51
- Location: Texas, USA.
- Status: offline
- Ribbons : 199
Re: Repeated crashes with 6.0.7
2017/05/22 18:56:18
(permalink)
JDauwalter
PrimeArche Faulting application name: PrecisionX_x64.exe, version: 6.1.6.0, time stamp: 0x59096f6f Faulting module name: PrecisionX_x64.exe, version: 6.1.6.0, time stamp: 0x59096f6f Exception code: 0xc0000005 Fault offset: 0x000000000005a439 Faulting process id: 0x884 Faulting application start time: 0x01d2d27ba1cb5096 Faulting application path: C:\Program Files (x86)\EVGA\Precision XOC\PrecisionX_x64.exe Faulting module path: C:\Program Files (x86)\EVGA\Precision XOC\PrecisionX_x64.exe Report Id: f12418b2-3e6e-11e7-8f8f-6805ca3ff79d Fully updated windows update this is an ongoing issue.
I figured out the problem. It was my 2nd monitor I had plugged in that was running at 1680 x 1050. If you have a 2nd monitor or another monitor to test, try it and reboot your computer. It completely stopped EVGA precision from crashing after switching out that monitor.
Interesting fix.
|
bcavnaugh
The Crunchinator
- Total Posts : 38977
- Reward points : 0
- Joined: 2012/09/18 17:31:18
- Location: USA Affiliate E5L3CTGE12 Associate 9E88QK5L7811G3H
- Status: offline
- Ribbons : 282
Re: Repeated crashes with 6.0.7
2017/05/22 20:29:22
(permalink)
Sajin
JDauwalter
PrimeArche Faulting application name: PrecisionX_x64.exe, version: 6.1.6.0, time stamp: 0x59096f6f Faulting module name: PrecisionX_x64.exe, version: 6.1.6.0, time stamp: 0x59096f6f Exception code: 0xc0000005 Fault offset: 0x000000000005a439 Faulting process id: 0x884 Faulting application start time: 0x01d2d27ba1cb5096 Faulting application path: C:\Program Files (x86)\EVGA\Precision XOC\PrecisionX_x64.exe Faulting module path: C:\Program Files (x86)\EVGA\Precision XOC\PrecisionX_x64.exe Report Id: f12418b2-3e6e-11e7-8f8f-6805ca3ff79d Fully updated windows update this is an ongoing issue.
I figured out the problem. It was my 2nd monitor I had plugged in that was running at 1680 x 1050. If you have a 2nd monitor or another monitor to test, try it and reboot your computer. It completely stopped EVGA precision from crashing after switching out that monitor.
Interesting fix.
Indeed!
|