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RTX 3080ti FTW3 Ultra Crashing during gameplay with raytracing

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mspreeman
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2021/11/03 14:36:55 (permalink)
Specs:
 
OS: Windows 10 Pro - v 21H1 OS Build 19043.1288
CPU: Intel i7-9700K 3.60 GHz
Motherboard: ASRock Phantom Gaming SLI/ac
Ram: 3x16 Gb DDR4 3600
Graphics Card: EVGA RTX 3080ti FTW3 Ultra (Driver 496.49)
PSU: EVGA 1000P6 Supernova 80+ Platinum
 
During gameplay of BFV and R6S I can play for around 30 min - 1 hr and then it crashes to desktop. I am on a freshly installed windows with updated drivers. Before I freshly installed windows, BFV would Blue Screen my PC. GPU-Z shows power hovering near 96-97% TDP, peak temp across all cores was 81 C. 
 
I have owned other EVGA cards, but this is my first 'ti'.
#1

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    ObscureEmpyre
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    Re: RTX 3080ti FTW3 Ultra Crashing during gameplay with raytracing 2021/11/03 17:08:49 (permalink)
    It may be worth it to try driver version 472.12. Both 496.13 and 496.49 have been giving some people issues, myself included. You could also try 496.61 which is a hotfix version to address some of the issues.


    #2
    kevinc313
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    Re: RTX 3080ti FTW3 Ultra Crashing during gameplay with raytracing 2021/11/03 18:19:54 (permalink)
    Run the latest Precision X1 and get the firmware update.  Couldn't hurt to do a bios update to the MB also.
     
    What's up with the ram?  You actually have 3x16GB?  Is it running in XMP? Is the ram on the QVL list?  Is the blue screen a WHEA error?
     
    The uneven number of ram sticks will put you in Intel "Flex Mode" where the extra memory is in single channel.  I can't imagine this is good for stability.
     
    Was the machine stable at one point?
    #3
    rjbarker
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    Re: RTX 3080ti FTW3 Ultra Crashing during gameplay with raytracing 2021/11/03 18:20:47 (permalink)
    mspreeman
    Specs:
     
    OS: Windows 10 Pro - v 21H1 OS Build 19043.1288
    CPU: Intel i7-9700K 3.60 GHz
    Motherboard: ASRock Phantom Gaming SLI/ac
    Ram: 3x16 Gb DDR4 3600
    Graphics Card: EVGA RTX 3080ti FTW3 Ultra (Driver 496.49)
    PSU: EVGA 1000P6 Supernova 80+ Platinum
     
    During gameplay of BFV and R6S I can play for around 30 min - 1 hr and then it crashes to desktop. I am on a freshly installed windows with updated drivers. Before I freshly installed windows, BFV would Blue Screen my PC. GPU-Z shows power hovering near 96-97% TDP, peak temp across all cores was 81 C. 
     
    I have owned other EVGA cards, but this is my first 'ti'.




    Not sure what that Board is you're using but assuming its Triple Channel Memory based up on your RAM listed above.
     

    I9 12900K EK Velocity2 / ROG Z690 Apex/ 32G Dominator DDR5 6000/ Evga RTX 3080Ti FTW3  EK Vector / 980 Pro 512G / 980 Pro 1TB/ Samsung 860 Pro 500G/ WD 4TB Red / AX 1600i /  Corsair 900D & XSPC 480 * 360 * 240 Rads   XSPC Photon 170 Rez-Vario Pump Combo - Alienware 3440*1440p 120Hz/ W11
     
    #4
    kevinc313
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    Re: RTX 3080ti FTW3 Ultra Crashing during gameplay with raytracing 2021/11/03 18:28:30 (permalink)
    rjbarker
    mspreeman
    Specs:
     
    OS: Windows 10 Pro - v 21H1 OS Build 19043.1288
    CPU: Intel i7-9700K 3.60 GHz
    Motherboard: ASRock Phantom Gaming SLI/ac
    Ram: 3x16 Gb DDR4 3600
    Graphics Card: EVGA RTX 3080ti FTW3 Ultra (Driver 496.49)
    PSU: EVGA 1000P6 Supernova 80+ Platinum
     
    During gameplay of BFV and R6S I can play for around 30 min - 1 hr and then it crashes to desktop. I am on a freshly installed windows with updated drivers. Before I freshly installed windows, BFV would Blue Screen my PC. GPU-Z shows power hovering near 96-97% TDP, peak temp across all cores was 81 C. 
     
    I have owned other EVGA cards, but this is my first 'ti'.




    Not sure what that Board is you're using but assuming its Triple Channel Memory based up on your RAM listed above.
     




    I know right?  I'm not aware of LGA1151 MB that is 8th or 9th gen and supports triple channel memory, nor does the 9700K support it.  Flex mode, which nobody uses.
    #5
    mspreeman
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    Re: RTX 3080ti FTW3 Ultra Crashing during gameplay with raytracing 2021/11/03 19:40:11 (permalink)
    kevinc313
    rjbarker
    mspreeman
    Specs:
     
    OS: Windows 10 Pro - v 21H1 OS Build 19043.1288
    CPU: Intel i7-9700K 3.60 GHz
    Motherboard: ASRock Phantom Gaming SLI/ac
    Ram: 3x16 Gb DDR4 3600
    Graphics Card: EVGA RTX 3080ti FTW3 Ultra (Driver 496.49)
    PSU: EVGA 1000P6 Supernova 80+ Platinum
     
    During gameplay of BFV and R6S I can play for around 30 min - 1 hr and then it crashes to desktop. I am on a freshly installed windows with updated drivers. Before I freshly installed windows, BFV would Blue Screen my PC. GPU-Z shows power hovering near 96-97% TDP, peak temp across all cores was 81 C. 
     
    I have owned other EVGA cards, but this is my first 'ti'.




    Not sure what that Board is you're using but assuming its Triple Channel Memory based up on your RAM listed above.
     




    I know right?  I'm not aware of LGA1151 MB that is 8th or 9th gen and supports triple channel memory, nor does the 9700K support it.  Flex mode, which nobody uses.




    I already had 1 16 Gb ram when I was looking to increase memory, and all that was available at that time at the same clock speed was a 2 pack. I'll try removing one and see if it helps.
    #6
    mspreeman
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    Re: RTX 3080ti FTW3 Ultra Crashing during gameplay with raytracing 2021/11/03 19:45:02 (permalink)
    kevinc313
    Run the latest Precision X1 and get the firmware update.  Couldn't hurt to do a bios update to the MB also.
     
    What's up with the ram?  You actually have 3x16GB?  Is it running in XMP? Is the ram on the QVL list?  Is the blue screen a WHEA error?
     
    The uneven number of ram sticks will put you in Intel "Flex Mode" where the extra memory is in single channel.  I can't imagine this is good for stability.
     
    Was the machine stable at one point?


    kevinc313
    Run the latest Precision X1 and get the firmware update.  Couldn't hurt to do a bios update to the MB also.
     
    What's up with the ram?  You actually have 3x16GB?  Is it running in XMP? Is the ram on the QVL list?  Is the blue screen a WHEA error?
     
    The uneven number of ram sticks will put you in Intel "Flex Mode" where the extra memory is in single channel.  I can't imagine this is good for stability.
     
    Was the machine stable at one point?


     
    The blue screen was a system service exception (klgse.sys failure), but it hasn't happened since the clean install of windows. Though games are still crashing to desktop.
     
    I've never had a BSOD until I upgraded to the 3080ti, I'll try removing one and see if it helps. Bios is updated, haven't tried precision x1; I will give it a shot tomorrow.
     
    #7
    mspreeman
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    Re: RTX 3080ti FTW3 Ultra Crashing during gameplay with raytracing 2021/11/03 19:47:39 (permalink)
    ObscureEmpyre
    It may be worth it to try driver version 472.12. Both 496.13 and 496.49 have been giving some people issues, myself included. You could also try which is a hotfix version to address some of the issues.


     

    I'll give this a shot tomorrow.
    #8
    kevinc313
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    Re: RTX 3080ti FTW3 Ultra Crashing during gameplay with raytracing 2021/11/03 19:50:34 (permalink)
    mspreeman
    kevinc313
    Run the latest Precision X1 and get the firmware update.  Couldn't hurt to do a bios update to the MB also.
     
    What's up with the ram?  You actually have 3x16GB?  Is it running in XMP? Is the ram on the QVL list?  Is the blue screen a WHEA error?
     
    The uneven number of ram sticks will put you in Intel "Flex Mode" where the extra memory is in single channel.  I can't imagine this is good for stability.
     
    Was the machine stable at one point?


     
    The blue screen was a system service exception (klgse.sys failure), but it hasn't happened since the clean install of windows. Though games are still crashing to desktop.
     
    I've never had a BSOD until I upgraded to the 3080ti, I'll try removing one and see if it helps. Bios is updated, haven't tried precision x1; I will give it a shot tomorrow.
     




    Yeah there's been plenty of people that have had their systems thrown off by the install of a new Ampere card.  You need to install and run X1 IMMEDIATELY.  Many people have had their problems fixed by the firmware update.
     
    Your ram could also be throwing things off.  Remove the original 16GB stick, install the matched 16GB pair in the correct primary slots.
     
    You're also probably going to want to look into the whole Rebar bios thing, the card comes with a rebar bios.  CSM disabled, GPT boot drive/windows install, MB rebar bios with 4G and rebar enabled.  Even if you don't have rebar support on whatever MB you have, it's probably a good idea to have CSM disabled and a GPT boot drive.
    post edited by kevinc313 - 2021/11/03 20:04:28
    #9
    Sajin
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    Re: RTX 3080ti FTW3 Ultra Crashing during gameplay with raytracing 2021/11/03 20:01:54 (permalink)
    Windows event viewer showing the nvidia driver crashed? If yes, underclocking the core & mem on your gpu to max negative values may help resolve the issue.
    #10
    Derren001
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    Re: RTX 3080ti FTW3 Ultra Crashing during gameplay with raytracing 2021/11/03 22:28:18 (permalink)
    kevinc313
     
     
    I know right?  I'm not aware of LGA1151 MB that is 8th or 9th gen and supports triple channel memory, nor does the 9700K support it.  Flex mode, which nobody uses.




    Haven't seen a triple channel setup since my last PC that had a i7-960 that ran 6x2GB.

    CPU: Intel i7 6700k
    Mobo:ASUS Maximus VIII Hero
    RAM: G.Skill Ripjaws V 32GB
    GPU: EVGA GeForce RTX 3080 FTW3 Ultra
    Storage: 500GB Western Digital Blue, 250GB Samsung 850 Evo, 1TB Samsung 840 Evo, 4TB Seagate Ironwolf Pro
    Soundcard: Sound Blaster Z Series
    PSU: EVGA Supernova 1000 P2
    OS: Windows 10 Pro 64-Bit 
     
    #11
    mspreeman
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    Re: RTX 3080ti FTW3 Ultra Crashing during gameplay with raytracing 2021/11/04 15:26:32 (permalink)
    kevinc313
    mspreeman
    kevinc313
    Run the latest Precision X1 and get the firmware update.  Couldn't hurt to do a bios update to the MB also.
     
    What's up with the ram?  You actually have 3x16GB?  Is it running in XMP? Is the ram on the QVL list?  Is the blue screen a WHEA error?
     
    The uneven number of ram sticks will put you in Intel "Flex Mode" where the extra memory is in single channel.  I can't imagine this is good for stability.
     
    Was the machine stable at one point?


     
    The blue screen was a system service exception (klgse.sys failure), but it hasn't happened since the clean install of windows. Though games are still crashing to desktop.
     
    I've never had a BSOD until I upgraded to the 3080ti, I'll try removing one and see if it helps. Bios is updated, haven't tried precision x1; I will give it a shot tomorrow.
     




    Yeah there's been plenty of people that have had their systems thrown off by the install of a new Ampere card.  You need to install and run X1 IMMEDIATELY.  Many people have had their problems fixed by the firmware update.
     
    Your ram could also be throwing things off.  Remove the original 16GB stick, install the matched 16GB pair in the correct primary slots.
     
    You're also probably going to want to look into the whole Rebar bios thing, the card comes with a rebar bios.  CSM disabled, GPT boot drive/windows install, MB rebar bios with 4G and rebar enabled.  Even if you don't have rebar support on whatever MB you have, it's probably a good idea to have CSM disabled and a GPT boot drive.




     
    Precision X1 seems to have solved my problem, I will need more time on other games to determine if this is truly fixed. But, as of this moment, I experienced no crashes while playing BFV nor any other games.
    #12
    Sajin
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    Re: RTX 3080ti FTW3 Ultra Crashing during gameplay with raytracing 2021/11/04 15:34:20 (permalink)
    Looks like evga should start including a piece of paper in the box the card ships in that states to run px1 immediately after installation of card & drivers to make sure your card is operating optimally. Way too many issues resolved just by running px1 firmware update lately.
    #13
    mspreeman
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    Re: RTX 3080ti FTW3 Ultra Crashing during gameplay with raytracing 2022/01/04 13:08:44 (permalink)
    Alright, so a final update to this whole saga. Everything seemed fine for a while and then I got some more crashes and BSODs.
     
    I ended up checking the ram, and found 2 sticks of ram that were bad and am working to have those replaced.
     
    I have done several console level commands to repair windows in an attempt to solve random crashes.
     
    I started to notice that when I turned my PC on the screen would come up, flash black for a second, and reappear. I also started to notice some hitching in games, weird frame drops for a second or two, and occasional ctd's. The Crashes are for Event ID 4101 an NVIDIA driver crash. I started to play some fallout and notice a crash in one place every time. I used that as a tool to determine what the problem may be. The only two things left were the Mobo, or the 3080ti. I tried another PCIe slot, still crashed. And I tried rolling back drivers, still crashed. Then I reinstalled my old 1070, no crashes.
     
    I have nothing left to try, and I believe the card is faulty since I haven't noticed those issues with my old 1070. As such I am starting the RMA process.
    #14
    actuallynick
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    Re: RTX 3080ti FTW3 Ultra Crashing during gameplay with raytracing 2022/01/05 12:58:05 (permalink)
    Seems like a lot of issues lately
    #15
    GTXJackBauer
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    Re: RTX 3080ti FTW3 Ultra Crashing during gameplay with raytracing 2022/01/05 13:21:04 (permalink)
    actuallynick
    Seems like a lot of issues lately




    Don't forget a lot of the issues will only be posted on forums while people are looking for assistance and or to troubleshoot while there are 10s of thousands out there with no issues at all.

     Use this Associate Code at your checkouts or follow these instructions for Up to 10% OFF on all your EVGA purchases:
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    #16
    BiggyNewton
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    Re: RTX 3080ti FTW3 Ultra Crashing during gameplay with raytracing 2022/01/05 15:58:58 (permalink)
    mspreeman
    Alright, so a final update to this whole saga. Everything seemed fine for a while and then I got some more crashes and BSODs.
     
    I ended up checking the ram, and found 2 sticks of ram that were bad and am working to have those replaced.
     
    I have done several console level commands to repair windows in an attempt to solve random crashes.
     
    I started to notice that when I turned my PC on the screen would come up, flash black for a second, and reappear. I also started to notice some hitching in games, weird frame drops for a second or two, and occasional ctd's. The Crashes are for Event ID 4101 an NVIDIA driver crash. I started to play some fallout and notice a crash in one place every time. I used that as a tool to determine what the problem may be. The only two things left were the Mobo, or the 3080ti. I tried another PCIe slot, still crashed. And I tried rolling back drivers, still crashed. Then I reinstalled my old 1070, no crashes.
     
    I have nothing left to try, and I believe the card is faulty since I haven't noticed those issues with my old 1070. As such I am starting the RMA process.




    Next time don't jumble up and make the diagnostic process more confusing.  Think of it this way: What have I changed recently that might be causing the problem?  In your case it was a GPU change, so the first thing you should have done is throw the 1070 back in and see if all the problems disappear.  If so you know a RMA is needed and you wasted very little time troubleshooting.


     
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    #17
    mspreeman
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    Re: RTX 3080ti FTW3 Ultra Crashing during gameplay with raytracing 2022/01/05 16:37:38 (permalink)
    GTXJackBauer
    actuallynick
    Seems like a lot of issues lately




    Don't forget a lot of the issues will only be posted on forums while people are looking for assistance and or to troubleshoot while there are 10s of thousands out there with no issues at all.




    True, a friend of mine got one and has had no issues.
    #18
    mspreeman
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    Re: RTX 3080ti FTW3 Ultra Crashing during gameplay with raytracing 2022/01/05 16:39:55 (permalink)
    BiggyNewton
    mspreeman
    Alright, so a final update to this whole saga. Everything seemed fine for a while and then I got some more crashes and BSODs.
     
    I ended up checking the ram, and found 2 sticks of ram that were bad and am working to have those replaced.
     
    I have done several console level commands to repair windows in an attempt to solve random crashes.
     
    I started to notice that when I turned my PC on the screen would come up, flash black for a second, and reappear. I also started to notice some hitching in games, weird frame drops for a second or two, and occasional ctd's. The Crashes are for Event ID 4101 an NVIDIA driver crash. I started to play some fallout and notice a crash in one place every time. I used that as a tool to determine what the problem may be. The only two things left were the Mobo, or the 3080ti. I tried another PCIe slot, still crashed. And I tried rolling back drivers, still crashed. Then I reinstalled my old 1070, no crashes.
     
    I have nothing left to try, and I believe the card is faulty since I haven't noticed those issues with my old 1070. As such I am starting the RMA process.




    Next time don't jumble up and make the diagnostic process more confusing.  Think of it this way: What have I changed recently that might be causing the problem?  In your case it was a GPU change, so the first thing you should have done is throw the 1070 back in and see if all the problems disappear.  If so you know a RMA is needed and you wasted very little time troubleshooting.




    I had a feeling that it was the problem, but I was kinda hopeful that it wasn't.
    #19
    freddyp411
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    Re: RTX 3080ti FTW3 Ultra Crashing during gameplay with raytracing 2022/01/08 07:02:04 (permalink)
    reseat?
    #20
    mspreeman
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    Re: RTX 3080ti FTW3 Ultra Crashing during gameplay with raytracing 2022/01/08 13:03:30 (permalink)
    freddyp411
    reseat?




    More than reseating, I tried installing it in my other PCIe slot. Still didn't change, EVGA support is telling me to adjust my registry files. Specifically the TDR, however I don't think that will make games suddenly recognize my video hardware (a problem I noticed with Fallout 4 when I tried to play it, says it doesn't recognize video hardware and recommends low settings).
    #21
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