betelqueze
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Hey there,
I'm seeking some help on my RTX 2080TI, I had a Titan X before this (EVGA Titan X)
My psu is Corsair 1000I Platinum
So the games i restart in are. Final Fantasy XIV - As soon as lots of effects are happening it restarts, I tried to run the benchmark (Shadowbringers one) after 15 seconds itll reboot. Instantly after 15 seconds roughly. ( I had no issue prior with Titan X ever)
Conan Exiles Will restart during combat when blood effects and other effects are happening
Ark Survival Just restarts.
Code Vein Restarts when im really close to skill effects and what not.
I restart in other games, but you get the general idea. It happens in litterally any new game too, Devil May Cry and so forth. I was just typing those down i recently tested and played with it.
Solutions i tried after googling and reading here there.
I Did DDU of the drivers. I did Debug and tested in all said games. I tried to run MSI Afterburner and downgrade the GPU and it still seems to do it. I went on the bios (MSI Motherboard) and checked the hardware monitor to see if the Power supply was the issue, but its steady at 12v (12.091v) I believe.
Not really sure what else i can do at this point, i dont know if i should just RMA the card or not. Problem is i dont really have a spare PC or a Spare GPU and waiting for RMA where i live can sometimes take weeks lol Frankly the restarts are starting to get on my nerves.
I litterally play on the lowest graphical settings ever in every game with one of the "best" GPU's out there. Feels a bit weird, well not entirely lowest but you get the idea. I have to lower my settings to avoid random restarts. I can't seem to pinpoint what the issue is at all. The Benchmark of Shadowbringers FFXIV Restarts exactly after 15 seconds has passed, at a certain effect animation:
I can run 3dmark benchmarks without a single crash, i havent tried many others really
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Sajin
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Re: RTX 2080 TI Restarts PC during Gameplay or Certain effects hpapen.
2020/01/09 17:54:57
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betelqueze
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Re: RTX 2080 TI Restarts PC during Gameplay or Certain effects hpapen.
2020/01/09 18:10:34
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Yeah that was my old gpu, i believe i am, i can double check. I attached a picture, im in the middle of my monthly cleaning dedusting pc. Not sure if i did it correctly im a bit of a tech noob
post edited by betelqueze - 2020/01/09 18:16:14
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betelqueze
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Re: RTX 2080 TI Restarts PC during Gameplay or Certain effects hpapen.
2020/01/09 18:13:41
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hmm attachment didnt work, one sec. i added link instead cdn.discordapp.com/attachments/74694367662575616/665015145235218473/20200110_031231.jpg
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Sajin
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Re: RTX 2080 TI Restarts PC during Gameplay or Certain effects hpapen.
2020/01/09 18:22:20
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Try setting your psu to single rail mode to see if that helps fix the issue.
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betelqueze
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Re: RTX 2080 TI Restarts PC during Gameplay or Certain effects hpapen.
2020/01/09 18:22:44
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Sajin
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Re: RTX 2080 TI Restarts PC during Gameplay or Certain effects hpapen.
2020/01/09 18:23:45
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betelqueze
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Re: RTX 2080 TI Restarts PC during Gameplay or Certain effects hpapen.
2020/01/09 18:24:38
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Sajin
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Re: RTX 2080 TI Restarts PC during Gameplay or Certain effects hpapen.
2020/01/09 18:25:46
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Taken from your psu manual... Corsair Link™ "Monitor power supply performance, toggle single rail or multi rail mode, and control fan speed directly from your desktop by connecting the included cable to a motherboard USB header and downloading the free Corsair Link Dashboard application."
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Sajin
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Re: RTX 2080 TI Restarts PC during Gameplay or Certain effects hpapen.
2020/01/09 18:26:37
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betelqueze
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Re: RTX 2080 TI Restarts PC during Gameplay or Certain effects hpapen.
2020/01/09 18:31:50
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Installing it and giving it a try.
Pretty sure i got the USB header cable already in. Let me see how this program works. I'll return in a few minutes,
So you want me to try change to single rail mode and then try one of the things that usually reboots it?
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Sajin
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Re: RTX 2080 TI Restarts PC during Gameplay or Certain effects hpapen.
2020/01/09 18:32:50
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betelqueze
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Re: RTX 2080 TI Restarts PC during Gameplay or Certain effects hpapen.
2020/01/09 18:37:36
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Hmm, it says no device connected and im generally puzzled now. Because the USB Header cable is plugged in
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Sajin
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Re: RTX 2080 TI Restarts PC during Gameplay or Certain effects hpapen.
2020/01/09 18:40:13
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You using ICUE or Corsair Link?
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betelqueze
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Re: RTX 2080 TI Restarts PC during Gameplay or Certain effects hpapen.
2020/01/09 18:41:16
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ICUE, i clicked ur link and chose the HXI series from there. Did i do it wrong?
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Sajin
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Re: RTX 2080 TI Restarts PC during Gameplay or Certain effects hpapen.
2020/01/09 18:43:21
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Nope. Try a different header and make sure the cable is fully seated to your psu.
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betelqueze
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Re: RTX 2080 TI Restarts PC during Gameplay or Certain effects hpapen.
2020/01/09 18:46:21
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I also downloaded Corsair link, but it doesnt seem to come up with my PSU options at all.
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betelqueze
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Re: RTX 2080 TI Restarts PC during Gameplay or Certain effects hpapen.
2020/01/09 18:48:14
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Hmm, do you happen to have an image or how this cable looks because maybe im confusing it with a different one?
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Sajin
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Re: RTX 2080 TI Restarts PC during Gameplay or Certain effects hpapen.
2020/01/09 18:58:34
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betelqueze
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Re: RTX 2080 TI Restarts PC during Gameplay or Certain effects hpapen.
2020/01/09 19:00:06
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Yeah, let me try replugging it.
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Sajin
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Re: RTX 2080 TI Restarts PC during Gameplay or Certain effects hpapen.
2020/01/09 19:01:51
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Last two cables on the right on the top row are the ones you need.
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betelqueze
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Re: RTX 2080 TI Restarts PC during Gameplay or Certain effects hpapen.
2020/01/09 19:03:34
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Okay it came up now. So i go to ICUE - Settings - Device settings - HXI1000 - change from Multi rail to Single OCP? then reboot and try the games/benchmark and see if any difference?
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Sajin
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Re: RTX 2080 TI Restarts PC during Gameplay or Certain effects hpapen.
2020/01/09 19:04:31
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betelqueze
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Re: RTX 2080 TI Restarts PC during Gameplay or Certain effects hpapen.
2020/01/09 19:07:19
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What's the difference between the two even? I never heard of this before, but anyways giving it a test now.
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Sajin
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Re: RTX 2080 TI Restarts PC during Gameplay or Certain effects hpapen.
2020/01/09 19:09:54
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betelqueze
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Re: RTX 2080 TI Restarts PC during Gameplay or Certain effects hpapen.
2020/01/09 19:10:17
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So it didnt restart during benchmark, its gotten 3 mins in now and in so confused, what does this mean that my stuff actually works ??
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Sajin
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Re: RTX 2080 TI Restarts PC during Gameplay or Certain effects hpapen.
2020/01/09 19:10:57
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You were overloading the rails because it was in multi-rail mode. =)
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betelqueze
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Re: RTX 2080 TI Restarts PC during Gameplay or Certain effects hpapen.
2020/01/09 19:14:28
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I see, so am i safe to keep my PC as it is on single rail? Read the post you linked, it says that having over 1000W its better to have Multi rails to not overload a circuit. But i was overloading it from the looks of it.
So i guess i am in the green and my problem got fixed, man thats huge. I Appreciate it so much, hopefully this wont make my PSU go KAPAWW, sorry if i was a bit hard to guide through.
It's 4am i will go sleep now, but thank you so much man.
I am soo surprised it wasnt an RMA case or something cause its been bugging me for decades.
Still a bit puzzled how multi rails couldnt handle it but a single can. ah well
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Sajin
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Re: RTX 2080 TI Restarts PC during Gameplay or Certain effects hpapen.
2020/01/09 19:18:34
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Yes, it's safe to keep the pc on single rail. No problem. Multi-rail just has a lower OCP threshold while single rail mode has a higher ocp threshold.
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betelqueze
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Re: RTX 2080 TI Restarts PC during Gameplay or Certain effects hpapen.
2020/01/09 19:19:14
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That makes sense, thank you so much.
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