EVGA

RTX 2080 TI LiveKernelEvent Code: 141

Author
Leonardohlb
Superclocked Member
  • Total Posts : 176
  • Reward points : 0
  • Joined: 2012/01/18 06:14:29
  • Location: Bonfim-MG, Brazil
  • Status: offline
  • Ribbons : 1
2020/06/28 20:11:56 (permalink)
Good night, I think my RTX 2080 TI is defective, it works normally on windows but when I open any game in a few minutes the screen freezes half of the screen is white, gray or black, if I restart, the PC turns on but not the video , I need to turn off the power to get back to normal, but when I enter the game it crashes again, I was checking and collected some details of the error inside the windows, so I tested the video card on another totally different system and crashed again with the same error, I tested it a GTX1060 6GB on my computer and works normally, is the problem with the RTX 2080 TI? Here are details of the error I found inside windows, I already installed several different drivers, I restored my image with acronis true image, but the error persists.


description
A hardware problem caused Windows to stop working properly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 141
Parameter 1: ffffa5824e9b0010
Parameter 2: fffff80548cbe718
Parameter 3: 0
Parameter 4: 4
OS version: 10_0_17763
Service Pack: 0_0
Product: 256_1
Operating system version: 10.0.17763.2.0.0.256.48
Location ID: 1046
Additional information about the problem
Memory Compartment Id: BAD_DUMPFILE


description
A hardware problem caused Windows to stop working properly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 141
Parameter 1: ffffa5824d7f9010
Parameter 2: fffff80548cbe718
Parameter 3: 0
Parameter 4: 9a4
OS version: 10_0_17763
Service Pack: 0_0
Product: 256_1
Operating system version: 10.0.17763.2.0.0.256.48
Location ID: 1046
Additional information about the problem
Memory Compartment Id: rejected_by_rule
Server information: 47c12449-c3e4-4460-8acd-10ca96f4c7df
#1

4 Replies Related Threads

    Sajin
    EVGA Forum Moderator
    • Total Posts : 41631
    • Reward points : 0
    • Joined: 2010/06/07 21:11:51
    • Location: Texas, USA.
    • Status: online
    • Ribbons : 197
    Re: RTX 2080 TI LiveKernelEvent Code: 141 2020/06/28 22:08:30 (permalink)
    Yep, the 2080 ti has a problem for sure since it also failed in another pc.

    Want to save 5 to 10% on your next EVGA purchase? Just click on the associates banner to save, or enter the associates code at checkout on your next purchase. If you choose to use my code I want to personally say "Thank You" for using it.
     

     
    #2
    Leonardohlb
    Superclocked Member
    • Total Posts : 176
    • Reward points : 0
    • Joined: 2012/01/18 06:14:29
    • Location: Bonfim-MG, Brazil
    • Status: offline
    • Ribbons : 1
    Re: RTX 2080 TI LiveKernelEvent Code: 141 2020/06/29 05:44:18 (permalink)
    Is the RMA working normally or is it taking longer than necessary?
    #3
    Sajin
    EVGA Forum Moderator
    • Total Posts : 41631
    • Reward points : 0
    • Joined: 2010/06/07 21:11:51
    • Location: Texas, USA.
    • Status: online
    • Ribbons : 197
    Re: RTX 2080 TI LiveKernelEvent Code: 141 2020/06/29 15:17:02 (permalink)
    You'll need to ask evga support that question as I cannot answer that... https://www.evga.com/about/contactus/

    Want to save 5 to 10% on your next EVGA purchase? Just click on the associates banner to save, or enter the associates code at checkout on your next purchase. If you choose to use my code I want to personally say "Thank You" for using it.
     

     
    #4
    Leonardohlb
    Superclocked Member
    • Total Posts : 176
    • Reward points : 0
    • Joined: 2012/01/18 06:14:29
    • Location: Bonfim-MG, Brazil
    • Status: offline
    • Ribbons : 1
    Re: RTX 2080 TI LiveKernelEvent Code: 141 2020/06/29 20:26:47 (permalink)
    I did this for the Brazilian and American support, I am still waiting for a response.
    #5
    Jump to:
  • Back to Mobile