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RMA'd my 2080ti XC today.

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n0va17
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2018/11/29 09:51:39 (permalink)
So I was approved to RMA my 2080ti XC from customer support. 
What is the standard procedure here? The unit is 16 days old, with minimal use ~11 hours total in the 2 weeks.
Will they ship me a new unit or a referb? Should I ask for a different model, rebate, or something else?
 
This is a first for me, I'm super patient, and not frantic about it at all, just not sure about the whole RMA process. 
 
Thank you in advance for your help.
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    Cool GTX
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    Re: RMA'd my 2080ti XC today. 2018/11/29 10:07:38 (permalink)
    The info you want is all found in these links: 
     
    https://www.evga.com/warranty/rmaprocess/
     
     
     https://www.evga.com/warranty/graphics-cards/
     
     
    (excerpt)

    Product Warranty Replacement

    If an RMA is necessary within 30 days of the original purchase date of a new in box Product, a new in box OEM replacement will be sent to the Original Purchaser in return, subject to availability

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    #2
    Sajin
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    Re: RMA'd my 2080ti XC today. 2018/11/29 12:15:44 (permalink)
    Moving thread to evga warranty questions subsection.


    See my current build here: https://forums.evga.com/My-bench-rig-unlimited-power-m3596024.aspx
    RTX 2080 Ti 4-way SLI?!?!: https://forums.evga.com/RTX-2080-Ti-4way-SLi-set-by-yours-truly-m2954756.aspx
    #3
    _JeffP
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    Re: RMA'd my 2080ti XC today. 2018/12/01 21:22:35 (permalink)
    Cool GTX
    The info you want is all found in these links: 
     
    https://www.evga.com/warranty/rmaprocess/
     
     
     https://www.evga.com/warranty/graphics-cards/
     
     
    (excerpt)

    Product Warranty Replacement

    If an RMA is necessary within 30 days of the original purchase date of a new in box Product, a new in box OEM replacement will be sent to the Original Purchaser in return, subject to availability


    Couldn't have said it better myself. 

    Everything is security. 
    #4
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