EVGATech_Erik
JonnySB we can certainly help you with a replacement.  If you wanted to try something first, you could run something like Valley Benchmark for a few hours to see if that 'breaks in' the card.  Coil whine wouldn't be related to the fan but instead the electrical components.  I'll send you a PM too.

rjohnson11
You can download it from here:
 

Sajin
This is how you fix coil whine...
 
Leave the card running for 36 hours straight on some game or benchmark where the coil whine is at it's worst (loudest), make sure to have the fans pumping @ 100% when you do this, after 36 hours the coil whine should be gone. 
 
If the whine is not gone after 36 hours of straight squealing it's face off RMA it. 

chrisdglong

Scarlet-Tech
I doubt any company will RMA for coil whine.

A lot of time, coil whine will go ahead away after heavy benchmarking or stressful game play, and sometimes it can be stopped with better power supply (not saying the one you have is bad) and sometimes it never goes away at all.

As I said though, I doubt they will RMA for coil whine unless it was crazy severe.

You've been around here long enough to know better. EVGA will RMA for coil whine. 

Scarlet-Tech

geraldnopp
My new 970 is pretty noisy.  It's especially noticeable if you run ATI Tool (yes, it's ancient but still effective).  Benchmarks aside, my card is pretty noisy where it matters, in real world situations.  I don't use headphones and my speakers aren't always up too loud.  It's the loudest card I've ever owned.  It's ridiculously loud in benchmarks and annoyingly noticeable in many games, often changing pitch to remind you it's there.  It almost always does it in menus (high FPS). 
 
I'm on Day 6 right of running this card now so I'm not sure a burn-in will help.  Letting ATI Tool run and the 970 omits an extra 15db to my ambient room noise.  This is using an inaccurate phone app, but it's quite discernible so I don't doubt it's close to that.  
 
I'm not a complainer, but the coil whine is bad enough (in nearly every game) that I think I'd like a different card, but I'm, not interested in paying for EVGA's mistake nor going without my card in the meantime. (paying to cross ship or ultra-mega extreme RMA).  This is my 7th EVGA card and depending on how this goes...  well, you know.
 
I haven't decided if I'm going to give this card to my daughter (for xmas build) or just RMA it.  I should buy myself a different card (perhaps another brand) and then have this one replaced.  
 
Too bad as it's a fantastic card in terms of smooth FPS numbers.  The 9 series is amazing.

Hopefully you have contacted EVGA directly. I have never understood the point of coming out publicly and posting things like this, unless you have spoke with the company directly. Jayson, the RMA tech, has been covering some crazy ground with getting customers taken care of.. Why not submit your request through them..

Aside from that, "paying for EVGAs mistake" seems rather harsh, as any company could have this issue. I understand your frustration, but it's not like every single card they release has this problem, and until you try the burn-in process, which could indeed make it worse and make it set that you should indeed RMA is, you won't know if it works or not. Assuming it won't doesn't help.

I noticed pretty obnoxious coil whine when I was folding with the 780ti lineup, and fixed it by getting a better power supply. If updating/upgrading the power supply fixed the issue, would it still be considered EVGAs mistake?

I am not taking sides in this, but the way you come forth and posted seems a little harsh and close minded. Notice above how Jayson swooped in and fixed the issue with very little prompting and not requiring the OP to act all high and mighty?

geraldnopp

Scarlet-Tech

geraldnopp
My new 970 is pretty noisy.  It's especially noticeable if you run ATI Tool (yes, it's ancient but still effective).  Benchmarks aside, my card is pretty noisy where it matters, in real world situations.  I don't use headphones and my speakers aren't always up too loud.  It's the loudest card I've ever owned.  It's ridiculously loud in benchmarks and annoyingly noticeable in many games, often changing pitch to remind you it's there.  It almost always does it in menus (high FPS). 

I'm on Day 6 right of running this card now so I'm not sure a burn-in will help.  Letting ATI Tool run and the 970 omits an extra 15db to my ambient room noise.  This is using an inaccurate phone app, but it's quite discernible so I don't doubt it's close to that.  

I'm not a complainer, but the coil whine is bad enough (in nearly every game) that I think I'd like a different card, but I'm, not interested in paying for EVGA's mistake nor going without my card in the meantime. (paying to cross ship or ultra-mega extreme RMA).  This is my 7th EVGA card and depending on how this goes...  well, you know.

I haven't decided if I'm going to give this card to my daughter (for xmas build) or just RMA it.  I should buy myself a different card (perhaps another brand) and then have this one replaced.  

Too bad as it's a fantastic card in terms of smooth FPS numbers.  The 9 series is amazing.

Hopefully you have contacted EVGA directly. I have never understood the point of coming out publicly and posting things like this, unless you have spoke with the company directly. Jayson, the RMA tech, has been covering some crazy ground with getting customers taken care of.. Why not submit your request through them..

Aside from that, "paying for EVGAs mistake" seems rather harsh, as any company could have this issue. I understand your frustration, but it's not like every single card they release has this problem, and until you try the burn-in process, which could indeed make it worse and make it set that you should indeed RMA is, you won't know if it works or not. Assuming it won't doesn't help.

I noticed pretty obnoxious coil whine when I was folding with the 780ti lineup, and fixed it by getting a better power supply. If updating/upgrading the power supply fixed the issue, would it still be considered EVGAs mistake?

I am not taking sides in this, but the way you come forth and posted seems a little harsh and close minded. Notice above how Jayson swooped in and fixed the issue with very little prompting and not requiring the OP to act all high and mighty?

 
Harsh and closed minded?  I suppose it comes off that way when one is disappointed and not sure what to do yet.  EVGA is a company I have religiously supported for 10 years (regardless of my not having been a forum poster).  I didn't even look at other brands when I bought this card.  I had that much faith in them. 
 
There are plenty of reports of 9 series EVGA cards having serious coil noise issues (on other forums I visit).  It's also fairly well known that their once outstanding customer service and PR is not what it once was.  Just recently, you gotta love that ACX 1.0 cooler they slapped on the 970 for awhile (which didn't fit right) and the sudden release of the 2.0 coolers.  The statement they made about it and the fact they did it are things they wouldn't have done in the past.
 
You can call that high and mighty if you wish but I might call what you're doing (blind support?) being a bit of a shill.   
 
I am posting here in this coil whine thread because I haven't decided if I felt like dealing with customer service yet (and you folks are discussing coil whine issues).  The RMA experience is rarely pleasant and frankly, not something we should have to do (immediately after purchase) if there's proper quality control.  My card has had this issue since the moment I fired it up.  A factory test should have revealed this noise and the card shouldn't have shipped out.  It is unbelievably loud and especially obnoxious as it changes pitches frequently.   
 
I'm debating just outright returning the card to newegg (if they'll take it) rather than an RMA through evga and moving on to Gigabyte or MSI (etc).   
 
 
FYI, my power supply is 8 months old with 72 amps on a single rail.
Corsair CX750
i7 4790K (stock 4.0ghz)
AsRock Z87 Pro4
8GB Kingston HyperX 1866 (2x4GB)
240 SSD / 3TB HDD / 2x BluRay drives
Soundblaster X-Fi Fatality
 
The other thing I forgot to mention is last time I had to send my (bought brand new, 9 months prior) card to EVGA, they sent me back a re-furbished (not new) card in return.  The card they sent me was also bad so I had to send that back to get yet another re-furbished card.  
 
Anyone who's dealt with the RMA replacement process with companies that do this (replace with refurbs that might(?) have been tested) knows the fun I speak of.

Scarlet-Tech

The more people come in and start with "I will never come back" the more it seems like they get little assistance. Come in with a decent/good attitude, and it seems to help a lot. If that is too hard to do, then it causes frustration to get worse. I understand you are frustrated. Look at my posts after purchasing two GPUs and them coming with a garbage bios.... I was less than happy and considered walking away from EVGA because of their silence. They ended up coming around eventually, and made good on their silence, but not after leaving a bad rep on the user's.

geraldnopp

Scarlet-Tech

The more people come in and start with "I will never come back" the more it seems like they get little assistance. Come in with a decent/good attitude, and it seems to help a lot. If that is too hard to do, then it causes frustration to get worse. I understand you are frustrated. Look at my posts after purchasing two GPUs and them coming with a garbage bios.... I was less than happy and considered walking away from EVGA because of their silence. They ended up coming around eventually, and made good on their silence, but not after leaving a bad rep on the user's.

Quite true.  The thing is, I already had a disappointing RMA experience with EVGA in the past, hence my less than enthusiastic feeling about going through that again.
 
Apologize if I offended.  Brother died recently and I'm still being a bit of an a$$.
 
I'm going to go ahead and RMA this card before giving it to my daughter.  Anyone know if during an RMA, if we use can use the step up program to go from 970 vanilla to 970 FTW perhaps?  Just curious.

Scarlet-Tech

geraldnopp

Scarlet-Tech

The more people come in and start with "I will never come back" the more it seems like they get little assistance. Come in with a decent/good attitude, and it seems to help a lot. If that is too hard to do, then it causes frustration to get worse. I understand you are frustrated. Look at my posts after purchasing two GPUs and them coming with a garbage bios.... I was less than happy and considered walking away from EVGA because of their silence. They ended up coming around eventually, and made good on their silence, but not after leaving a bad rep on the user's.

Quite true.  The thing is, I already had a disappointing RMA experience with EVGA in the past, hence my less than enthusiastic feeling about going through that again.
 
Apologize if I offended.  Brother died recently and I'm still being a bit of an a$$.
 
I'm going to go ahead and RMA this card before giving it to my daughter.  Anyone know if during an RMA, if we use can use the step up program to go from 970 vanilla to 970 FTW perhaps?  Just curious.

 
You should be able to, as the RMA card will hold the exact same warranty and purchase date, and EVGA will adjust your profile to match the RMA card as well.