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RMA

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Perchicoree
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2021/11/26 11:47:56 (permalink)
My EVGA RMA was supposed to arrive at the warehouse in Brea, CA today, but I received a notification from USPS saying 

"Delivery Attempted - No Access to Delivery Location"

 
What time does the warehouse open? USPS said they will attempt a delivery on the next business day.
#1

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    bill1024
    Omnipotent Enthusiast
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    Re: RMA 2021/11/26 13:05:18 (permalink)
    I am pretty sure they are closed for the holiday in the USA
     
    On the products page:
     
    The EVGA U.S. Office and Warehouse will be closed in observance of the Thanksgiving Holiday on Thursday November 25th through Sunday November 28th and reopening on Monday November 29th at 9AM PST.

    EVGA Technical Support will be closing in observance of Thanksgiving at 6PM PST on November 24th and will reopen on November 29th at 9:00 AM PST

    Please note any items ordered from the EVGA.com Store from 11/24 to 11/28 will ship on 11/29 or 11/30.

    EVGA would like to thank everyone for being a loyal EVGA customer, and we wish you a happy and safe holiday!

     Life is too short to carry a cheap pocket knife

       
     
    #2
    Perchicoree
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    Re: RMA 2021/11/26 13:08:53 (permalink)
    Oh, I didn't see that. Thank you!
    #3
    EVGATech_DavidR
    EVGA Tech Support
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    Re: RMA 2021/11/28 10:49:09 (permalink)
    As bill1024 mentioned, our warehouse is closed on holidays and weekends, so it should be delivered on the next business day. Once your product has arrived, it will generally take 1 business day to update on our end, when the item is unboxed and checked in.
    #4
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