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Helpful ReplyRMA Replacement, no update and worried

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2020/09/18 07:55:06 (permalink)
I sent out a graphics card to EVGA to be replaced due to a problem. The graphics card was recieved but there is still no update of where the replacement is currently. On "my products" section of the webpage on my profile, it says the replacement was shipped on the 4th of September but I still dont have a tracking number. On the 6th of september I was told that the replacement would arrive in 2 weeks but I'm not sure if I should still expect it during that timeframe since there is no update from it. I'd just like to know when I'll get the tracking number and how long will it take for the replacement graphics card to arrive. 
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the_Scarlet_one
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Re: RMA Replacement, no update and worried 2020/09/18 08:15:04 (permalink)
What region are you located in?

Random Associate Code >> GDWZE7QOTF << this is NOT my associate code. I do not have an associate code. Feel free to use it to save a few bucks.

  <- Clickable link to my Main PC Specs
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Re: RMA Replacement, no update and worried 2020/09/18 08:17:11 (permalink)
the_Scarlet_one
What region are you located in?

Peru
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Re: RMA Replacement, no update and worried 2020/09/18 08:21:53 (permalink)
Peru
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the_Scarlet_one
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Re: RMA Replacement, no update and worried 2020/09/18 08:23:07 (permalink)
Evidently there are noted issues with the shipper providing tracking information once the card is with the shipper.

Random Associate Code >> GDWZE7QOTF << this is NOT my associate code. I do not have an associate code. Feel free to use it to save a few bucks.

  <- Clickable link to my Main PC Specs
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Re: RMA Replacement, no update and worried 2020/09/18 08:28:05 (permalink)
Is there anything that can be done or should I just wait? and if not, how long approximately will the replacement take to arrive?
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the_Scarlet_one
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Re: RMA Replacement, no update and worried 2020/09/18 08:41:12 (permalink) ☄ Helpfulby -Flame- 2020/09/18 08:42:07
You could reach out the the LATAM EVGA team and see if they can get any more information for you. I am in the US, and have never had any dealing with this other than LATAM forum users posting.

Random Associate Code >> GDWZE7QOTF << this is NOT my associate code. I do not have an associate code. Feel free to use it to save a few bucks.

  <- Clickable link to my Main PC Specs
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