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RMA Question

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LLOYD1985
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2018/05/14 22:49:08 (permalink)
I sent in my GTX 1080 FTW as it stopped working, my card was received yesterday. I'm wondering whether there's an option available to me that I can pay a bit extra and upgrade the card to a GTX 1080 TI.

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EVGA GTX 1080 FTW
EVGA GTX 1080 FTW
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    rjohnson11
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    Re: RMA Question 2018/05/14 23:02:01 (permalink)
    I'm sorry but there is no such option. If your video card is less than 90 days old and was bought brand new (and registered) you can apply for stepup. 

    Specs: AMD 1920X Threadripper, Samsung SM961 M.2, 32GB Corsair RGB Vengeance,  ASRock X399 Taichi MB, Corsair 1000D PC case



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    HeavyHemi
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    Re: RMA Question 2018/05/14 23:02:02 (permalink)
    LLOYD1985
    I sent in my GTX 1080 FTW as it stopped working, my card was received yesterday. I'm wondering whether there's an option available to me that I can pay a bit extra and upgrade the card to a GTX 1080 TI.


    No.

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    Sajin
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    Re: RMA Question 2018/05/15 09:32:52 (permalink)
    Moving thread to warranty questions subsection.


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    EVGATech_JacobB
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    Re: RMA Question 2018/05/15 11:12:49 (permalink)
    Hello,
     
    Unfortunately, upgrades are not an option through the RMA process. The only upgrade program we have, would be the Step-Up program. You can find more information on the EVGA Step-Up program here: https://www.evga.com/support/stepup/
     
    -Jacob B.

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    dwoodward
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    Re: RMA Question 2018/05/17 05:05:45 (permalink)
    Based on your signature, are you sure you really want to upgrade a card anyway being as you are running 1080 SLI?

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    #6
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