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Hot!RMA Issues with a 3090 FTW3 Hybrid

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eg1122
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2022/05/23 09:16:37 (permalink)
So last year I went through the special OC RMA to get a rev 1.0 3090 Hybrid. This card was amazing until about a week ago. It started giving me black screens every time I loaded up a game. So I started an RMA and I got a rev 0.1 card. I installed it and in less than 24 hours I got a black screen with a red light on one of the power connectors. Why is EVGA still sending out rev 0.1 cards?! I started another RMA on Friday and I've been trying to reach Jacob to see if I can get a rev 1.0 card. Love EVGA but disappointed with them for still sending out old revision cards that are ticking time bombs. Posting here to see if anyone else from EVGA support can help since their Twitter accounts have not responded which is unusual.
post edited by eg1122 - 2022/05/23 10:12:42

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#1

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    Cool GTX
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    Re: RMA Issues with a 3090 FTW3 Hybrid 2022/05/24 10:17:10 (permalink)
    moving to EVGA Warranty Questions
     
     
    they might be very busy ? ---> Computex 2022 runs from May 23 - 27

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    rjohnson11
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    Re: RMA Issues with a 3090 FTW3 Hybrid 2022/05/24 10:35:55 (permalink)
    forwarded to EVGA

    AMD Ryzen 9 5950X,  Corsair Mp600 Pro M.2, 128GB DDR4  Crosshair VIII Hero, RTX 3090ti FTW Ultra Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

    #3
    EVGA_JacobF
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    Re: RMA Issues with a 3090 FTW3 Hybrid 2022/05/24 10:59:33 (permalink)
    This should be closed now, if any issues let me know.


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    ty_ger07
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    Re: RMA Issues with a 3090 FTW3 Hybrid 2022/05/24 11:42:27 (permalink)
    EVGA_JacobF
    This should be closed now, if any issues let me know.

    It will be "closed" when you stop sending out Rev 0.1 cards. Satisfying one customer's concern is not a solution.
    #5
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