Hi guys,
So like many of you I had to go through the RMA process, cause my trustworthy GTX 1070 SC2 gave up on me after just a bit over 18 months of use. I need this graphics card for my work, so I quickly started the RMA process carefully following the guidelines and I was pretty happy how quickly things were moving and once approved I quickly posted it via next day delivery, insured and all, guaranteed to reach EVGA UK the next day before 1pm. And it did. Got the update that they received it and at this point it has been only 3 day process, and today which is the 4th day I get an update that a replacement has been shipped, which is brilliant because I am at this point sure I should receive it by this Saturday, right? WRONG!! I got an update from UPS that the delivery is scheduled for NEXT Wednesday!!! I was like what the hell, this surely is a mistake. Sadly it's not, because it turns out the replacement is coming from Germany. I feel very disappointed. I needed this card for a workload that has been piling up and needed to be done over this weekend. I feel so let down, that they didn't even reach out to let me know that it will be coming from another country and perhaps offer me express delivery option which at this point I would have even paid for. It's like crazy how they don't reach out to offer you options before they send anything back to you. I guess my expectations were too high since this is my first experience with EVGA UK. We'll see in what condition the replacement's gonna be, just curious, because my card was in pristine condition, like I really took care of my baby. At this point I will have to buy a new GPU, because my work depends on it and I need it this weekend. Not really what I wanted to spend money on right now, but ironically my income depends on it.
End of rant.