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RGB Unleashed Static Color

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Saotorii
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2021/02/26 00:18:37 (permalink)
I recently picked up and x17 mouse and I've noticed that in the RGB unleashed software there is a "static color" option. The problem I'm running into is that there is no way for me to change the static color. In PX1 for static color, you get a full color pallet at well as a few presets and actual number values for the LED color, but in RGB Unleashed, none of that appears to be present. I've tried uninstalling and reinstalling as well as clicking on random parts of the software and found a couple of fun bugs when static color is set, but other than that no real way to select a custom color. Just wondering if others are running into a similar issue
#1

29 Replies Related Threads

    EVGA_James
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    Re: RGB Unleashed Static Color 2021/02/26 11:36:21 (permalink)
    You need to click on the color 

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    #2
    ForSerious
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    Re: RGB Unleashed Static Color 2021/02/26 13:46:33 (permalink)
    I admit that it's not always very responsive, but what James said is correct. There have been a couple of times I had to change settings around to get it to respond again.
    #3
    Hoggle
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    Re: RGB Unleashed Static Color 2021/02/26 14:14:32 (permalink)
    Also make sure the chain is not broken if you want the static color to be the same in all three zones. Often times people forget to have things linked together and then wonder why the zones are not acting completely.

    Use an Associates Code & SAVE 5% - 10% on your purchase. Just click on the associates banner to save, or enter the associates code at checkout on your next purchase. If you choose to use my code I want to personally say "Thank You" for using it. 
     
     
    #4
    Saotorii
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    Re: RGB Unleashed Static Color 2021/02/26 22:40:58 (permalink)
    I see. That's what I thought it would be for changing color, but sadly any time I've tried to click on the color it seems nothing actually happens. I guess I'll have to keep trying or something. Thanks for the feedback though!
    #5
    RLFatThor
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    Re: RGB Unleashed Static Color 2021/02/27 17:41:11 (permalink)
    Having the same issue here. It worked just fine the first day out of the box and I was able to select the colors without any issues. Day two, it just stopped working. I noticed there was an update to 1.0.4, which is supposed to fix this issue, and still no luck. Tried updating from 1.0.3, then a fresh install of 1.0.4, reverted to factory settings, deleted everything in C:>Program Files (x86)>EVGA, restarted several times, as well as messed around with settings, to no avail. You're not the only one!
    #6
    Saotorii
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    Re: RGB Unleashed Static Color 2021/03/02 22:02:37 (permalink)
    I'm currently on version 1.64 for firmware myself. Tried a factory reset, uninstalled the software, cleared app data of anything mentioning the software and reinstalled, still no luck sadly.
    #7
    Saotorii
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    Re: RGB Unleashed Static Color 2021/03/06 11:36:30 (permalink)
    It seems to be a software issue. Trying to post screenshots of what I see on my end unsuccessfully, but when I click on the color when static color is selected, it prevents me from clicking on another option in the software, such as "apply" or "default" until I click in empty space in the program window. I'm not convinced its an issue with the mouse itself.

    *EDIT this is after downloading the most recent software version of 1.0.5
    #8
    TomStev
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    Re: RGB Unleashed Static Color 2021/05/19 21:23:13 (permalink)
    The firmware update fixed all my button issues I was having but as far as color for static, mine is stuck on white as well since i got it.  In fact, any other other other rgb options such as trigger, breating, etc will not let me set custom colors or bring the color pallet up.  Tried going as far as going in to safe mode, uninstalling and removing any left over files then rebooting and installing the newest version that just came out and still same issue.  Anyone figure out a solution yet?  was hoping this software update would fix the no color wheel.
    #9
    Saotorii
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    Re: RGB Unleashed Static Color 2021/05/19 22:10:28 (permalink)
    I have yet to find a solution, but I noticed that I don't have this issue when using the software on an Intel system (running an amd system in my primary rig). I'm not sure if it's just a weird issue with amd motherboards, but that's the only pattern I can see.
    #10
    ODIN-BF3
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    Re: RGB Unleashed Statische Farbe 2021/05/22 17:55:26 (permalink)
    Ich habe das gleiche Problem . Egal, was ich versuche, immer das gleiche Problem. Entfesseln Firmware v1.0.7 / Windows 10
    post edited by ODIN-BF3 - 2021/05/22 18:27:33

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    #11
    TomStev
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    Re: RGB Unleashed Statische Farbe 2021/05/24 20:18:44 (permalink)
    @EVGA any status updates on this yet?
    #12
    Saotorii
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    Re: RGB Unleashed Statische Farbe 2021/05/25 00:05:04 (permalink)
    So the issue we're having, or at least I'm having Odin is that clicking on that button doesn't bring up the color wheel. Are others having this issue using AMD cpu's?
    #13
    ODIN-BF3
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    Re: RGB Unleashed Statische Farbe 2021/05/25 21:29:04 (permalink)
     
    @EVGATech_ChristianJ ?????
    #14
    phreekniq2009
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    Re: RGB Unleashed Statische Farbe 2021/05/28 00:06:18 (permalink)
    I just got my x17 mouse a few days ago.  And I am unable to get the color wheel to show up for RGB.  I am running an amd cpu as well.   Is there a fix for this or am i stuck with the defaults?
    #15
    Saotorii
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    Re: RGB Unleashed Statische Farbe 2021/05/28 01:36:23 (permalink)
    Seems that we're stuck with defaults for now, if you have an Intel system you can set up and save a profile to it that way. It kinda breaks over time and you have to re-do settings on the Intel system every so often.
    #16
    ODIN-BF3
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    Re: RGB Unleashed Statische Farbe 2021/06/01 20:30:10 (permalink)
    Hello EVGA Support ?????We need help.
    #17
    ajchai
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    Re: RGB Unleashed Statische Farbe 2021/06/02 12:36:52 (permalink)
    has your issue been fixed yet not sure on the status
    #18
    TomStev
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    Re: RGB Unleashed Statische Farbe 2021/06/07 09:05:18 (permalink)
    @evga are you going to respond or do i need to return my mouse?  
    #19
    th3cl3ric
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    Re: RGB Unleashed Statische Farbe 2021/06/07 10:35:24 (permalink)
    if the problem occours in an AMD system, maybe you need to update your BIOS with the lastest USB fix. . . just saying
    #20
    Saotorii
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    Re: RGB Unleashed Statische Farbe 2021/06/07 11:36:29 (permalink)
    @th3cl3ric I'm currently running the most recent bios with the USB fix and that did not resolve the issue. It did resolve the pcie 4.0 problems I was having with my sound card
    #21
    TomStev
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    Re: RGB Unleashed Statische Farbe 2021/06/07 18:00:45 (permalink)
    th3cl3ric
    if the problem occours in an AMD system, maybe you need to update your BIOS with the lastest USB fix. . . just saying


    I am on the latest bios.  This is something specifically in the software it's self it seems.  Bios shouldn't (though stranger things have happened) affect the ability to activate a color wheel with in an application.
    #22
    Saotorii
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    Re: RGB Unleashed Statische Farbe 2021/06/07 18:24:19 (permalink)
    Saotorii
    @th3cl3ric I'm currently running the most recent bios with the USB fix and that did not resolve the issue. It did resolve the pcie 4.0 problems I was having with my sound card


    Just to clarify, I updated to this bios version when it was first released in hopes of the issue resolving
    #23
    ForSerious
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    Re: RGB Unleashed Statische Farbe 2021/06/10 21:15:29 (permalink)
    Did version 1.0.7 of Unleash RGB fix this issue at all?
    #24
    Dothes
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    Re: RGB Unleashed Statische Farbe 2021/06/10 21:22:19 (permalink)
    They updated the UnleashRGB app, the freezing issue is fixed I was having the same issue.


    #25
    Saotorii
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    Re: RGB Unleashed Statische Farbe 2021/06/10 23:31:13 (permalink)
    Well, 1.0.7 still hasn't fixed my color wheel not popping up. Feelsbadman
    post edited by Saotorii - 2021/06/14 18:37:16
    #26
    jzh5735
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    Re: RGB Unleashed Static Color 2021/06/14 18:11:33 (permalink)
    Same here
    #27
    ODIN-BF3
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    Re: RGB Unleashed Static Color 2021/06/16 18:23:38 (permalink)
    I got a new mouse from EVGA today. Unfortunately the same problem, the color wheel does not open. But this time it works on my laptop. Now I can set the colors and the mouse takes it over to my PC. On my PC I see the set color, but can not change it. So the evga software must have a bug. My PC is an Intel 8700k, Evga 1080 ti Watercool Windows 10 new update. Since this mouse was completely dirty Evga sends me tomorrow a new mouse. Let's see if it works with this one. But I do not think so. Evga does not want to know that the EVGA UNLEASH RGB does not work properly. Why EVGA?
    #28
    Saotorii
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    Re: RGB Unleashed Static Color 2021/06/25 18:57:09 (permalink)
    hey everyone following this post, i have an update! a new bios version for my mobo was released today (x570 taichi, new bios version is 4.40, previously was on 4.30) and with the new bios, i have absolutely 0 problems with the software now. if you're comfortable with bios updates, i'd say check to see if you have a new bios available and give that a go for your respective boards. if not, you might be getting a bios update soon! hang in there!
    #29
    ODIN-BF3
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    Re: RGB Unleashed Static Color 2021/06/25 19:17:12 (permalink)
    Too bad I'm on the latest bios . Z370 Taichi . EVGA seems to let me hang full get even on mails no answer more. According to the motto have got a new mouse and now .... .
    #30
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