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RAID0 Down

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STrandedtexan
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2011/07/12 13:41:58 (permalink)
My computer is having trouble at the Detecting Arrays screen on startup.  Normally, I see "0 Healthy Nvidia Stripe 931.52G", however I am now reading "0 Error Nvidia Stripe 931.52G".  I have seen this error before and checking the cables (unplugging, replugging) has always done the trick.  Not this time.  I assume one of my HDs has gone bad.  If that is an incorrect assumption...
 
3 questions:
1. Is there a way to find out which of my 2 HDs has gone bad?
2. If I choose to utilize only 1 HD going forward, would a HD wipe using a Windows installation disc be the best way to go?
3. Are there any steps to include or pitfalls to avoid using #2?
 
Actually 4 questions:  Is there a way to recover my RAID0 and fix this situation without wiping anything?
 
My configuration:
EVGA 790i Ultra Mobo (BIOS P10)
EVGA GeForce 8800GT 1G Akimbo vid card
Q9450 CPU
4G OCZ RAM
2 Seagate Barracuda 500G HDs
 
#1

23 Replies Related Threads

    VistaHead
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    Re:RAID0 Down 2011/07/12 13:54:02 (permalink)
    Do you have a recent image of the array and/or current complete file backup?
    #2
    STrandedtexan
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    Re:RAID0 Down 2011/07/12 13:58:05 (permalink)
    VistaHead

    Do you have a recent image of the array and/or current complete file backup?


    No, but I'm not overly concerned if I have to start over.  I'd certainly prefer not to, but would "bite the bullet" to get back up and running.
    #3
    VistaHead
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    Re:RAID0 Down 2011/07/12 14:06:09 (permalink)
    Leaving the drives plugged in the ports that are currently in, I would break the array and then test each drive individually with the manufacturer's bootable diagnostic utility.  If they both pass the tests, I would then create the array again using the same settings as before, and see if it boots into the currently installed OS.
    #4
    STrandedtexan
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    Re:RAID0 Down 2011/07/12 14:20:11 (permalink)
    VistaHead

    Leaving the drives plugged in the ports that are currently in, I would break the array and then test each drive individually with the manufacturer's bootable diagnostic utility.  If they both pass the tests, I would then create the array again using the same settings as before, and see if it boots into the currently installed OS.


    Are you speaking to a disc that came with the HDs?  If so, I don't recall receiving one and am certain that I don't have it.  Option B?
    #5
    VistaHead
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    Re:RAID0 Down 2011/07/12 14:24:02 (permalink)
    STrandedtexan
    VistaHead
    Leaving the drives plugged in the ports that are currently in, I would break the array and then test each drive individually with the manufacturer's bootable diagnostic utility.  If they both pass the tests, I would then create the array again using the same settings as before, and see if it boots into the currently installed OS.

    Are you speaking to a disc that came with the HDs?  If so, I don't recall receiving one and am certain that I don't have it.  Option B?

    I am speaking of the hard drive manufacturer's website that should have a bootable diagnostic utility that you can download and burn to CD to run.
    #6
    STrandedtexan
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    Re:RAID0 Down 2011/07/12 14:34:56 (permalink)
    VistaHead 
    I am speaking of the hard drive manufacturer's website that should have a bootable diagnostic utility that you can download and burn to CD to run.

    Ahh, heading there right now.
    #7
    STrandedtexan
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    Re:RAID0 Down 2011/07/12 15:59:28 (permalink)
    Ok, ran the iso boot disc.  It is only recognizing 1 of my HDs.  I ran the short test (DST) on the one it could find and it passed without errors.  Could this be as simple as a bad SATA cable?  Is that common or near impossible?
    #8
    STrandedtexan
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    Re:RAID0 Down 2011/07/12 17:07:09 (permalink)
    Nope.  Changed out SATA cables on both HDs with no change.  BIOS recognizes the full stripe, but the Seagate diagnostic utility did not.  Did I miss something while running it?
     
    Back to square one. 
    #9
    JeffreyHam
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    Re:RAID0 Down 2011/07/12 17:44:15 (permalink)
    If SeaTools cannot even see the HDD then, there is nothing that it can do for it....sorry. You could try that drive in a different port and see if it shows up...but, if not......then, all you can do is replace that bad drive and start over.

     
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    VistaHead
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    Re:RAID0 Down 2011/07/13 03:48:24 (permalink)
    STrandedtexan
    Ok, ran the iso boot disc.  It is only recognizing 1 of my HDs.  I ran the short test (DST) on the one it could find and it passed without errors.  Could this be as simple as a bad SATA cable?  Is that common or near impossible?

    Did you break the array prior to testing the drives?  If you did not, it will read as one large drive.
    #11
    STrandedtexan
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    Re:RAID0 Down 2011/07/13 06:39:26 (permalink)
    VistaHead Did you break the array prior to testing the drives?  If you did not, it will read as one large drive.

     
    No.  I'll do that now and try again.

    #12
    VistaHead
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    Re:RAID0 Down 2011/07/13 07:41:57 (permalink)
    Please try what I posted in #4...verbatim.
    #13
    STrandedtexan
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    Re:RAID0 Down 2011/07/13 08:00:35 (permalink)
    I now realize that I don't know how to break a RAID 0 array.  I bet there's an easy way, but I haven't found it yet.
     
    I have tried:
    Accessing BIOS > Integrated Peripherals > RAID config > RAID enabled [disabled] without changing SATA 3 and 4 to [disabled].  No joy.
    Accessing BIOS > Integrated Peripherals > RAID config > RAID enabled [disabled] AND changing SATA 3 (B0) and SATA 4 (B1) to [disabled]. No joy.
    Re-enabling all RAID and accessing RAID setup using F10 after it reads "0 Error Nvidia Stripe 931.52".  I then deleted the stripe.  After a forum search, that might have been a big mistake on top of not working.  My only saving grace might be that I hit ESC to leave instead of ENTER to save.  This step made me nervous.
     
    After each attempt I ran the Seagate diagnostic to have it find only one HD.  One thing of note, when I [disable] RAID in BIOS the computer lists all of my peripherals at startup.  After a brief pause it finds my Seagate drive, but only one of them. It lists both DVD drives plugged into SATA ports above my HD slots, but only one HD.  Why would that be?
     
    Could I be looking at a bad port from my mobo?  It just doesn't read/recognize when something is plugged in?  That would explain the new SATA cables doing nothing (I was hopeful on that "fix").
     
    If I have a bad port on my mobo, could I simply swap plugs from my HDs and my DVDs?  I can live almost forever with only one DVD burner, but only one HD is a no-go.  I understand that the mobo is familiar with HDs in 2 slots and DVDs in another 2 slots, but....
    #14
    VistaHead
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    Re:RAID0 Down 2011/07/13 09:25:02 (permalink)
    Since it appears that you will have to perform a fresh install anyway, you might as well delete the array and try plugging the drives into different ports to see if you can run the diagnostic utility.
    #15
    JeffreyHam
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    Re:RAID0 Down 2011/07/13 11:42:01 (permalink)
    Power up the unseen drive outside of the case (you do not need a SATA attached) and determine if it is making a clicking noise. If it is clicking or is not spinning up at all...do not waste anymore of your time....replace it.
    post edited by JeffreyHam - 2011/07/13 14:26:27

     
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    STrandedtexan
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    Re:RAID0 Down 2011/07/13 15:47:20 (permalink)
    Wih RAID0 disabled in the BIOS, the computer starts differently.  As mentioned above, it pauses listing peripherals while it finds the HDs.  After maybe 20 seconds it finds and moves forward.
     
    Here's what it finds:
    SATA 1 (A0) = None
    SATA 2 (A1) = None
    SATA 3 (B0) = None
    SATA 4 (B1) = Hard drive 
    SATA 5 (C0) = DVD
    SATA 6 (C1) = DVD
     
    I have HDs plugged into B0 and B1 for certain. My RAID in BIOS is set as such.  On the mobo C0 and C1 would be DVDs as they are right above the HDs.  So B1, C0 and C1 are working properly.  My question is B0.  There IS a HD plugged into B0, but it is not listed.  The BIOS is not seeing it?  The HD is bad?  The B0 port is bad?  That might also explain why the Seagate diagnostic tool only finds 1 HD as well.
     
    As I mentioned previously I have seen the "Detecting Arrays" problem before and it was always easily fixed by unplugging and replugging in the SATA cables to the HDs.  No idea why that was ever necessary, but there it is.  I have always expected that the problem stemmed somehow from that base issue.  Now, through this process, I see that the B0 port has been the culprit.  Maybe it has been slowly going bad for over a year and just now failed causing my RAID array to error.
     
    Is that a valid assumption or am I missing something?  If that is likely the issue, how would I fix it?
     
    My initial thought would be to unplug both DVDs and plug in the HDs.  Do not use port B0 and go forward with only 1 of my 2 DVDs in port B1.  Then go into BIOS, set RAID 0 as ports C0 and C1 and boot from there with minimal downtime.  If I need 2 DVDs (which I really haven't in 3 years since I built this thing), then I can plug into A0 or A1 for 2.
     
    Is that process sound?  Am I missing something?  From my limited knowledge, that should absolutely work, but.....?
    #17
    slanty
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    Re:RAID0 Down 2011/07/13 16:40:54 (permalink)
    You are making things way more complicated than required.  Unplug your DVD drives completely for now.  Plug in 1 HD at a time ONLY and run the diagnostics.  If the system does not see the drive, you can try plugging into different ports as well as swapping cables to see if that solves the issue.  If not, your drive is done.  Testing completed.

    GA-X58A-UD3R, Patriot Viper II Sector 7 6GB , 2 x unlocked Saphire 6950 2GB Xfire, i7 930 4.2 1.28v so far.   

    MB: EVGA 750i FTW CPU: E8400 E0 @ 4425Mhz 24/7 1966.7Mhz FSB Case: Antec 900 Custom modified self contained WC setup CPU cooling: Custom water loop w/ D-tek Fusion WB/dual 120mm rad/dual 3.5" reservoir/655MCP. Ram: Patriot 6400LLNV Series 4-4-4-12 2T 2.1v GPU: EVGA 260 c216 55nm HD: 2 x 250GB Seagate Sata II 7200.9 HD's Raid 0 OS, 2 x 500GB Seagate Sata II 7200.9 storage. 1 X LG DVD/CD RW ATA drive PSU:Corsair HX620 Monitor: Samsung T260
    #18
    JeffreyHam
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    Re:RAID0 Down 2011/07/13 20:30:27 (permalink)
    Yeah....plug that drive into a known "good" port and see if it is detected by the BIOS and if it can be accessd by SeaTools.
     
    Plug one of your optical drives into the suspected "bad" port. If the BIOS can detect it....the port is not bad.
     
    EDIT: Even though you enabled the BIOS for RAID....did you also Enable for RAID the individual ports that you want to use? I use the two sideways mounted ports (SATA Ports 0 and 1) for my two 500GB RAID 0 HDD's. 
    post edited by JeffreyHam - 2011/07/13 20:36:07

     
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    STrandedtexan
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    Re:RAID0 Down 2011/07/14 08:08:48 (permalink)
    It's the HD.  Plug it into any port and it is not found.  DVDs are always found, the other HD is always found, but that one doesn't exist.  B0 is fine, 3 sets of cables made no difference...it's the HD.
     
    Now to get Windows onto the one HD that works...  Any formatting advice?  Or just let Windows perform a clean install?
    #20
    JeffreyHam
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    Re:RAID0 Down 2011/07/14 08:19:54 (permalink)
    Set it up as RAID-Ready.....that way; if you get a replacement for the bad one, you can plug it in and create a new array and migrate your OS onto it from within Windows.

     
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    #21
    VistaHead
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    Re:RAID0 Down 2011/07/14 08:26:11 (permalink)
    JeffreyHam
    Set it up as RAID-Ready.....that way; if you get a replacement for the bad one, you can plug it in and create a new array and migrate your OS onto it from within Windows.

    To further expound upon what Jeffreyham is saying....enable RAID in your BIOS, you do not have to enable it on the single drive port that you will be using.  After doing so, install your OS as usual.
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    slanty
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    Re:RAID0 Down 2011/07/14 16:26:06 (permalink)
    STrandedtexan

    It's the HD.  Plug it into any port and it is not found.  DVDs are always found, the other HD is always found, but that one doesn't exist.  B0 is fine, 3 sets of cables made no difference...it's the HD.

     
    HEHE....  now how hard was that to figure out? 

    GA-X58A-UD3R, Patriot Viper II Sector 7 6GB , 2 x unlocked Saphire 6950 2GB Xfire, i7 930 4.2 1.28v so far.   

    MB: EVGA 750i FTW CPU: E8400 E0 @ 4425Mhz 24/7 1966.7Mhz FSB Case: Antec 900 Custom modified self contained WC setup CPU cooling: Custom water loop w/ D-tek Fusion WB/dual 120mm rad/dual 3.5" reservoir/655MCP. Ram: Patriot 6400LLNV Series 4-4-4-12 2T 2.1v GPU: EVGA 260 c216 55nm HD: 2 x 250GB Seagate Sata II 7200.9 HD's Raid 0 OS, 2 x 500GB Seagate Sata II 7200.9 storage. 1 X LG DVD/CD RW ATA drive PSU:Corsair HX620 Monitor: Samsung T260
    #23
    JeffreyHam
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    Re:RAID0 Down 2011/07/15 15:20:56 (permalink)
    VistaHead

    JeffreyHam
    Set it up as RAID-Ready.....that way; if you get a replacement for the bad one, you can plug it in and create a new array and migrate your OS onto it from within Windows.

    To further expound upon what Jeffreyham is saying....enable RAID in your BIOS, you do not have to enable it on the single drive port that you will be using.  After doing so, install your OS as usual.

    I believe that the individual ports must also be enabled before any data is put on the drive (s) for it to be RAID-Ready.

     
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