HI recently won an evga 3060 xc from a newegg bundle but I wanted to get a 3070. When I heard about the evga step up program I decided to give it a try because it seemed like their was no drawback for it except for the unknown wait time. A couple days ago I registered my 3060 and tried to start the step up queue but every time I try to start it, it wont go through. Now whenever I check my products the 3060 is no longer listed and I cant register it again as now that wont go through. I sent two emails to their support team but no word back so far is there anyway to try and fix this problem?