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Problem with the EVGA GTX 980 ACX2.0. Low FPS in almost all games, especially DOTA 2

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Kisameee
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2018/09/11 17:01:08 (permalink)
Hello everyone, I have problems with the EVGA GTX 980 ACX 2.0
Buy the card recently, it is d use but it is in perfect condition (at least apparently) and almost all games give me low FPS even lower than other cards I have had lower category. I've been looking for solutions on the internet for a while and until now I have not been able to correct it.
I need help, what can I do?
Best regards
#1

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    Kisameee
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    Re: Problem with the EVGA GTX 980 ACX2.0. Low FPS in almost all games, especially DOTA 2 2018/09/11 17:21:13 (permalink)
    In Dota 2 it does 50-70 fps, in ultra settings which is low for what this card should do. I have a friend who has a PC similar to mine but his card is a 1050 of 2GB and gives him +100 fps constantly.
    What can that be?
    #2
    Dave3d
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    Re: Problem with the EVGA GTX 980 ACX2.0. Low FPS in almost all games, especially DOTA 2 2018/09/11 17:28:46 (permalink)
    Posting multiple times in different threads with the same problem is frowned upon here.

    I7 5930k watercooled-Asus Sabertooth X99-16GB memory-Titan X 12gb-HyperX Predator M.2 480GB-2560x1440@120hz-CM HAF-X, EVGA 1600W G2 Gold PSU, Win 8.1
    #3
    Kisameee
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    Re: Problem with the EVGA GTX 980 ACX2.0. Low FPS in almost all games, especially DOTA 2 2018/09/11 18:06:24 (permalink)
    ok, I know from now on.
    You can help me???
    #4
    joeymir
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    Re: Problem with the EVGA GTX 980 ACX2.0. Low FPS in almost all games, especially DOTA 2 2018/09/11 18:41:58 (permalink)
    The rest of your system specs would greatly help, if you could post them that would be great

    Z97 Classified - i7 4790K - 2x GTX 980Ti Classified's - Kingston HyperX Savage 480GB SSD - 2x Kingston HyperX 3k 128GB SSD Raid-0 - 2x Western Digital Velocirator 500GB Raid-0 - 32GB Crucial Ballistix Tactical Tracer DDR3-1600Mhz - CoolerMaster Silent Pro M2 850W
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    #5
    EVGATech_DavidO
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    Re: Problem with the EVGA GTX 980 ACX2.0. Low FPS in almost all games, especially DOTA 2 2018/09/11 18:53:48 (permalink)
    Hi to jump right in, is this an issue you have sense you owned the card or has it just happen recently? As mentioned system specs do help for a more detailed answer or response.
    If you do need assistance with this issue further could you respond to the PM I have sent or give us an email to Support@EVGA.com or call EVGA Customer Support Line 1 (888) 880-3842.
    #6
    Dave3d
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    Re: Problem with the EVGA GTX 980 ACX2.0. Low FPS in almost all games, especially DOTA 2 2018/09/11 20:34:26 (permalink)
    Kisameee
    ok, I know from now on.
    You can help me???




    Sorry, I had already posted in your other thread before this, so:
    https://forums.evga.com/FindPost/2855356
     

    Check/replace thermal paste.
    Check with MSI Afterburner with 100% fan speed.
    Check in another PCI slot.
    Check with a different cable?
     
    And Sajin will be along to help you further. :)


    I7 5930k watercooled-Asus Sabertooth X99-16GB memory-Titan X 12gb-HyperX Predator M.2 480GB-2560x1440@120hz-CM HAF-X, EVGA 1600W G2 Gold PSU, Win 8.1
    #7
    Kisameee
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    Re: Problem with the EVGA GTX 980 ACX2.0. Low FPS in almost all games, especially DOTA 2 2018/09/11 21:06:40 (permalink)
    Forgive me, I should have put it earlier
    My PC is the following:
    Asrock Z97X Fatal1ty Killer
    I3 4160 3.6 ghz + Cooling Hyper 212 EVO
    8 Gb RAM GSKILL 1866mhz
    Team Group Solid state drive 120 GB
    EVGA 600w 80 plus Certified Power Supply
     
    I play with a resolution of 1920x1080 ....
    In Dota 2 the fps oscillate between 30-80 fps with an average of 60 fps, in ultra settings without the vsync activated.

    Previous to this card I had a GTX 1060 of 3 GB and I ran the game at 110 fps constantly, and it is not possible that the GTX 980 can not overcome that. There must be some problem.
    #8
    Kisameee
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    Re: Problem with the EVGA GTX 980 ACX2.0. Low FPS in almost all games, especially DOTA 2 2018/09/11 21:11:10 (permalink)
    Oh, and I use Windows 10 pro 64 bits.

    Temperature problem is not, because the video card I've never seen it go past 50 degrees, and the CPU is cold too.

    I do not know if I'll try it on another PCI port, although I do not think that's the problem
     
    #9
    Sajin
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    Re: Problem with the EVGA GTX 980 ACX2.0. Low FPS in almost all games, especially DOTA 2 2018/09/11 22:27:20 (permalink)
    What are your gpu clocks running at while playing?


    #10
    Dave3d
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    Re: Problem with the EVGA GTX 980 ACX2.0. Low FPS in almost all games, especially DOTA 2 2018/09/12 10:20:11 (permalink)
    Wow, you should have kept the 1060.
    The 900 series cards are bad. Everyone is having issues with them, except people who have them watercooled, or just got a good card.
    I would sell that and get another 1000 series card instead.
    Also, your I3 may be limiting the power of that 900. I am not sure how many pci-e lanes that cpu has, but it is pretty much bottom of the barrel cpu. Sorry.

    I7 5930k watercooled-Asus Sabertooth X99-16GB memory-Titan X 12gb-HyperX Predator M.2 480GB-2560x1440@120hz-CM HAF-X, EVGA 1600W G2 Gold PSU, Win 8.1
    #11
    Kisameee
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    Re: Problem with the EVGA GTX 980 ACX2.0. Low FPS in almost all games, especially DOTA 2 2018/09/13 15:48:17 (permalink)
    Yes, I should have stayed with the 1060, but look for many comparisons on the internet and all said that the GTX 980 was better than the 1060, but what I see is not like that.
    #12
    EVGATech_DavidR
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    Re: Problem with the EVGA GTX 980 ACX2.0. Low FPS in almost all games, especially DOTA 2 2018/09/13 16:06:53 (permalink)
    I would recommend downloading 3DMark Basic Edition from https://benchmarks.ul.com/downloads/3dmark.zip and running the Firestrike benchmark, then after the benchmark, click the Compare Results Button and then copy and paste the URL here, so we can get a better idea of your system performance.
    #13
    Kisameee
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    Re: Problem with the EVGA GTX 980 ACX2.0. Low FPS in almost all games, especially DOTA 2 2018/09/13 16:17:27 (permalink)
    Right now I was playing Dota 2 at 50 fps, that's impossible for this card. There is a problem there.
     
    #14
    Sajin
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    Re: Problem with the EVGA GTX 980 ACX2.0. Low FPS in almost all games, especially DOTA 2 2018/09/13 16:35:34 (permalink)
    You need to tell us at what speeds your gpu clocks are running at while playing.


    #15
    Dr.Death
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    Re: Problem with the EVGA GTX 980 ACX2.0. Low FPS in almost all games, especially DOTA 2 2018/09/14 09:48:45 (permalink)
    need to post shots maybe like these to review
     
    running something ? maybe heaven for the results

     
    valley + gpu-z running at the same time

     
    irf still available in the free copy firestrik stress test 

     
    a picture is worth a 1000 words as they say
    #16
    joeymir
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    Re: Problem with the EVGA GTX 980 ACX2.0. Low FPS in almost all games, especially DOTA 2 2018/09/14 16:41:32 (permalink)
    Actually had tested at home months back an eVGA GTX 980 SC vs a Gigabyte 6GB 1060. Performance was extremely close, some games favored the 1060, while some(most) favored the 980. You wouldn't nor shouldn't notice a major difference. Like all others have said, run some benchmarks and use some monitoring software to see GPU utilization, Temps, and Frequencies. This will give us a good idea on what me be going on. And like someone else also pointed out. While the i3's are pretty stout given their price point, i can guarantee their is some bottlenecking going on there. You may try and pick up a i5 4690 or i7 4790 for some further performance gains. Have you tried downloading the latest Nvidia drivers and did a "clean" install during the driver install process? This can clear up some issues you may be having.

    Z97 Classified - i7 4790K - 2x GTX 980Ti Classified's - Kingston HyperX Savage 480GB SSD - 2x Kingston HyperX 3k 128GB SSD Raid-0 - 2x Western Digital Velocirator 500GB Raid-0 - 32GB Crucial Ballistix Tactical Tracer DDR3-1600Mhz - CoolerMaster Silent Pro M2 850W
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    #17
    Kisameee
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    Re: Problem with the EVGA GTX 980 ACX2.0. Low FPS in almost all games, especially DOTA 2 2018/09/15 11:42:52 (permalink)
    OK, im going to put some pictures, check them and please tell me if you see any problems.
    #18
    Kisameee
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    Re: Problem with the EVGA GTX 980 ACX2.0. Low FPS in almost all games, especially DOTA 2 2018/09/15 11:55:36 (permalink)

     
    This is without playing anything, normal on the desktop.


     
    And this is playing Dota 2


     
    My drivers version is 398.82, and I did the "clean" install.

    And Sajin there are the gpu clocks.

    Now I will try with another game to see what happens.

     

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    #19
    Sajin
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    Re: Problem with the EVGA GTX 980 ACX2.0. Low FPS in almost all games, especially DOTA 2 2018/09/15 12:22:18 (permalink)
    Give this a try...
     
    #1 Open the nvidia control panel and set your power management mode to prefer maximum performance.
    #2 Download/install precision xoc, and enable kboost.
    #3 Retest your games to see if your performance has improved or not.


    #20
    Dave3d
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    Re: Problem with the EVGA GTX 980 ACX2.0. Low FPS in almost all games, especially DOTA 2 2018/09/15 20:12:12 (permalink)
    MSI Afterburner on 100% fan speed should get him through w/o hjaving to use kboost though.
    I wouldnt inst PXoc to save my life, it just crashes all the time and seems to mess up your graphics card also.
    :(
     
    Just my opinion.

    I7 5930k watercooled-Asus Sabertooth X99-16GB memory-Titan X 12gb-HyperX Predator M.2 480GB-2560x1440@120hz-CM HAF-X, EVGA 1600W G2 Gold PSU, Win 8.1
    #21
    Dr.Death
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    Re: Problem with the EVGA GTX 980 ACX2.0. Low FPS in almost all games, especially DOTA 2 2018/09/16 07:37:16 (permalink)
    I would of run like that fire strike bench to compare to   it should tax the hardware [gpu/cpu]  near fully cause that dota2 don't seem to     gpu load only 11%   and them gaps  like seen in the perfcap and vddc  ?   I would think if a steady load on the gpu at any use that should be a solid bar  not a -0- usage white line gaps in them ???   them white line gaps is like the card just stoped working all together
    #22
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