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Problem with GTX 1060 sc

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Poljert
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2017/12/10 08:13:48 (permalink)
Hello all,
 
I am Poljert from the Netherlands. And I could really use your help! I try to explain it in the best english I've got.
 
I'm having some problems and I think it has to do with faulty vram.
 
First a few specs:
Intel Core i3 7100 processor
Asrock Z270m pro4 motherboard
8 GB Corsair vengeance memory (1 x 8GB)
Be Quiet 350 watt power supply
EVGA GTX 1060 sc 3 GB
 
 
The problem:
I used to play GTA V. And a few weeks ago i wanted to have a go again, but the game did not start properly. Got stuck on the loading screen. Also the game Tomb Raider did not work anymore - game crashed while loading.
 
So I started to get suspicious. Because both games did work properly!
 
When GTA V crashes, the screen turns black. Nothing seems to work anymore. Not ctrl + alt + del / ctrl + shift + esc / alt + f4 / alt + tab. Only a hard reboot works at that moment.
 
 
Searching a solution:
I tried a couple of things to sort out what the problem could be.
 
I ran Memtest86 to ensure the problem was not related to faulty memory. Test passed, not an error. So that should be good. I even changed the module to another slot to see if there was any difference, but no.
 
I reinstalled the game, I modded a couple of files so I thought maybe the game was corrupted, or at lease one of the files. Still the same problem.
 
I updated the nvidia drivers to the latest version. Still the same problem.
 
I removed the nvidia drivers and installed an older version, 388.13 is no on my system. I know this one used to work in the past. But this did not solve anything.
 
I swapped the GTX 1060 to another pcie slot to ensure the slot it self was not causing any trouble. But still the same issue.
 
I tried to run GTA V on the on-board HD 610 to ensure the game itself was okay. It did work, only on very low settings. So the game itself seems to be okay.
 
 
I looked on the internet for a tool to test my GTX 1060. I did found some software to stress test the GPU. But it seems to keep working fine. This tools only seem to stress the GPU itself and not the vram. And I could not find a tool which to test the vram completely. The one tool I found could only test 1 GB of vram. This test was passed without any errors. So the first gigabyto of vram looks okay.
 
 
I changed the settings file from GTA V to start the game with lower settings. When the settings are set really low the game only uses about 1 GB of vram. I tried running these low settings on the GTX 1060 and surprisingly it worked.
 
So I tried to go up a little bit with the settings using a bit more memory step by step. Even when I got up to around 2 GB of vram the game was still running properly.
 
But when the settings go past approx 2200 mb the game crashes again.
 
 
No I know for sure that I used to play the game on much higher settings, using all the vram on the graphics card. So because the game does work properly on approx 2000 mb of vram but not on much higher settings I think the last part of the vram could be faulty.
 
 
Any thoughts on this one?
 
And is there a tool or something to test all the vram?
 
 
I've made a screenshot with the EVGA OC Scanner X software for some extra information:

#1

13 Replies Related Threads

    AHowes
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    Re: Problem with GTX 1060 sc 2017/12/10 09:04:42 (permalink)
    Did pretty good on the English!

    I know your not thinking it but 350watt psu?? Sounds pretty low. How old is it? I would of tested a different psu first.

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    #2
    Poljert
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    Re: Problem with GTX 1060 sc 2017/12/10 10:50:26 (permalink)
    I always thought 350 watt would be enough. When I got my GTX 1060 I tried this PSU and it worked. So I left it like that.
     
    Now you mention it I searched the minimal recommended power, it should be 400 watts or more, so you might be right.
     
    Problem is, the only other PSU I've got is a 300 watt version. So I tried to combine them, using the 300 watt for the motherboard and processor and using the 350 watt for the hard disks and the graphic card. Hoping this will give some information about the problem.
     
    However, that did not work. The problem is still the same.
     
    So I think I have to find one I can borrow to test this. Before buying a new one I want to be sure off course.
    #3
    AHowes
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    Re: Problem with GTX 1060 sc 2017/12/10 11:50:52 (permalink)
    Power supplies wear out over time. Who knows how much power it's really giving you anymore. It's not like it was a high end psu from the get go.

    Try a new 500-750 watt psu. I say more just cause it always smart to get more then you need so your covered later on if you add on more stuff or upgrade the system.

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    #4
    ritchiedrama
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    Re: Problem with GTX 1060 sc 2017/12/10 12:04:05 (permalink)
    Sounds like it is either the PSU or the card itself, for some reason I think the card itself, this time, but I would advise anyway getting a 550-650w new PSU, as you can use it in the future anyway.

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    #5
    Sajin
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    Re: Problem with GTX 1060 sc 2017/12/10 15:08:25 (permalink)
    Does the fan/fans on the card go full blast when the black screen occurs?
    #6
    Poljert
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    Re: Problem with GTX 1060 sc 2017/12/10 23:37:00 (permalink)
    No, all the fans in the system keep running normally. No changes there.
    #7
    Sajin
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    Re: Problem with GTX 1060 sc 2017/12/11 19:41:05 (permalink)
    Poljert
    No, all the fans in the system keep running normally. No changes there.


    Does doing #4 listed here help stop the problem?
    #8
    Poljert
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    Re: Problem with GTX 1060 sc 2017/12/12 06:52:17 (permalink)
    No.
     
    I tried to underclock the core clock and the memory clock. But the problem is still the same.
     
    Even tried to lower the powerlimit in MSI Afterburner to 65% to see if less power would help sort out the possible problem but the game still crashes.
     
     
    So, I still have my doubts about the problem. I could not find someone who can borrow me a PSU with some more juice. So I think I'll buy myself a new one. If this does not solve the problem the only thing left causing the problem must be the graphics card it self.
     
    Like mentioned before, a newer, better PSU won't harm. Only my wallet.
    #9
    Cool GTX
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    Re: Problem with GTX 1060 sc 2017/12/12 07:40:57 (permalink)
    Welcome to the Forums Poljert
     
    Excellent first post - very clear - excellent trouble shooting
     
    Sorry to see your having some difficulties - (could be the VRAM)
     
    What OS are you using - details please
     
    What Monitor, what refresh rate & cable connection ?
     
    Test with Monitor at 60 Hz - (black screen can be cause by excess refresh rate, GPU pumps out more than monitor can handle)
     
    I do not play GTA V --> thought that was a CPU intensive game ?
     
    When changing Nvidia drivers did you use DDU
     
    What setting have you changed in Nvidia Control Panel ?
     
    Test your system with Fire Strike - benchmark (look about 2/3 down the page) - 3DMark Basic Edition (free) then share your link to your results
    as a new member just type the address, skip www. and use a space instead of periods = my firestrike1234 com
     
    Good short read:

    How much VRAM do you really need at 1080p, 1440p and 4K?
    (excerpt)

    1080p: At 1920x1080, we're seeing an average of around 1.5GB to 2GB of VRAM being used, with GTA V blowing all the way out to 3.7GB, and Shadow of Mordor getting there with 3.3GB. Still, 1080p is quite tame on the framebuffer.
     
    1440p: Moving up to 2560x1440, we see GTA V consume 3.9GB of VRAM while Shadow of Mordor uses 3.5GB. Thief begins to crawl up there with 2.9GB of VRAM, while Battlefield 4 on the Ultra preset (minus AA) is only consuming 2.2GB of VRAM and is one of the best looking games out right now.


    How much VRAM do you need at 1080p, 1440p and 4K with AA enabled?

     
    Steps I use to change Nvidia Drivers:
     
    PC offline - pull the network
     
    All background software stopped, including security software (that's why offline)
     
    Remove GPU OC software, Remove any leftover files from this folder --> Program Files (X86), then reboot
     
    DDU in Safe Mode old driver, with reboot = driver update Only /  without reboot = if you are changing GPUs
     
    Install Nvidia driver, Advanced mode, Only graphics driver & PhysX, clean install, reboot
     
    Reinstalled GPU OC software - clean install, reboot
     
    you may have to adjust your MB / CPU overclock, confirm stability
     
     

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    #10
    Sajin
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    Re: Problem with GTX 1060 sc 2017/12/12 12:47:33 (permalink)
    Poljert
    No.
     
    I tried to underclock the core clock and the memory clock. But the problem is still the same.
     
    Even tried to lower the powerlimit in MSI Afterburner to 65% to see if less power would help sort out the possible problem but the game still crashes.
     
     
    So, I still have my doubts about the problem. I could not find someone who can borrow me a PSU with some more juice. So I think I'll buy myself a new one. If this does not solve the problem the only thing left causing the problem must be the graphics card it self.
     
    Like mentioned before, a newer, better PSU won't harm. Only my wallet.


    Let us know how it goes.


    #11
    Poljert
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    Re: Problem with GTX 1060 sc 2017/12/13 04:11:49 (permalink)
    Well, I was in doubt which PSU to buy. So I did not get one yet, because I was doing some research fist. And still not convinced about the PSU being the problem here.
     
    Yesterday I started searching for more clues in the Windows log files and found some entry's about the virtual memory. Strange, because virtual memory is disabled... so might that be a problem.... I don't think so. Didn't seem logical to me. Virtual memory has always been disabled on this system.
     
    Then, while I was traveling to a concert I remembered enabling the rapid mode in the Samsung software. A option for improving SSD speed by using the memory as a extra buffer. Which could be the cause of the entry in the logfile about the virtual memory. Not sure about that but I linked them together.
     
    So I disabled rapid mode, launched GTA V. And guess what..... the game is running like it should. For now, all seems fine. I'll have to try Tomb Raider as well and see if this one is working too.
    #12
    AHowes
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    Re: Problem with GTX 1060 sc 2017/12/13 05:03:16 (permalink)
    Nice find! Still not crazy about that psu.. I'd still grab one before other stuff starts going wrong later on. You start getting pc random shut downs.. get a psu right away before windows gets corrupt which would be minimum.

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    #13
    DemolitionsTech
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    Re: Problem with GTX 1060 sc 2017/12/17 00:09:42 (permalink)
    EVGA OC Scanner X has a test to use most of your available vram, i have the GTX 1060 SC 6GB card and i ran the "furry E (GPU Memory Burner::3072MB)" test but it still used 5.5gb of Vram to test.
    I would def agree with swapping out your power supply, When boost is enabled power consumption goes up with it. also do you have enough available amps on the 12v rail.
    The 1060 power specs call for a 400W 20A minimum. Some sites say 450W and 22A minimum. something to look into.
    #14
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