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AnsweredHot![Problem] 2080 ti, under 30 fps in most games (i cant fix it)

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Yves81
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2019/07/15 05:53:35 (permalink)
Hi,
i really hope someone can help me, because i dont have any more ideas. Some month ago i got a 2080 ti ultra. I use it as an egpu with my macbook pro. For the first few month everything worked perfect.
Then 1 month ago the card just does not heat up and give good fps. It works, but i basically only get 10% of what it should be. Even in Windows it feels laggy while browsing. In Dota 2 for example if i use the lowest graphic quality i get only 30fps. The strange thing is if i do everything ultra, i get basically the same frames.
 
What i tried till now:
 
- DDU reistalled different drivers
- Reinstalled Windows
- Checked in Afterburner
- installed Evga precison 1
- Energy settings in windows
- checked if it is loose somehow
- checked cables
- read for ages online to find a fix
 
 Basically when i go into a game it doesnt heat up at all and stays around 55c. It feels like it does not switch on or something.
 
One more strange thing. When i use geekbench benchmark tool, it works and heats up and i get a good score. But everything else it just does not work.
 
Anyone with ideas?
#1
ty_ger07
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Re: [Problem] 2080 ti, under 30 fps in most games (i cant fix it) 2019/07/15 06:10:44 (permalink)
It sounds to me like some profile has very aggressive power saving options, a framerate target feature is enabled, and/or vsync is enabled and set to 1/2 refresh rate. Either it is a profile which makes some applications affected different than others, or it is the graphics API used (DirectX 9 vs DX 10 vs DX 11 vs DX 12 vs OpenGL) which affects some applications different than others.

If you have EVGA Precision installed, my first suspect is that the framerate limiter is enabled in error. Especially since Precision only works for certain graphics APIs.

My second suggest would be to set all the NVIDIA control panel options to default and remove any game profiles which you have created.

Thirdly, make sure that you don't have GeForce Experience installed and altering your games.

Better yet, just follow these instructions:
https://forums.evga.com/B...mode-etc-m2504606.aspx

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Yves81
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Re: [Problem] 2080 ti, under 30 fps in most games (i cant fix it) 2019/07/15 07:49:30 (permalink)
Hi,
thanks for the answer but this cant be because i also reinstalled formated and reinstalled windows. I had the same with a fresh install. I will double check but i dont think so.
 
The framerate fluctate, it is not fixed at 30, wrote that in a bad way.
 
One time it worked in dota 2 for a minute until i tapped out and after that it was bad again. Forgot to write this. (i just use dota 2 as an example in pubg for example its a slide show)
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EVGATech_JoseR
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Re: [Problem] 2080 ti, under 30 fps in most games (i cant fix it) 2019/07/15 08:24:13 (permalink)
Hello Yves81 and welcome to the EVGA forums!
 
I would highly recommend to test the graphics card in a regular system to isolate the problem, preferably a gaming motherboard that is no more than 6 years old with at least 650W of power with dual cables connected to the card from the PSU.
#4
Sajin
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Re: [Problem] 2080 ti, under 30 fps in most games (i cant fix it) 2019/07/15 15:14:24 (permalink)
What is the card clocking up to?

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Nazarus
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Re: [Problem] 2080 ti, under 30 fps in most games (i cant fix it) 2019/07/22 04:25:27 (permalink)
Are you running 4K resolution?  Sounds like a potentially average FPS with "10s" on settings.


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Yves81
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Re: [Problem] 2080 ti, under 30 fps in most games (i cant fix it) 2019/07/23 04:50:32 (permalink)
I have an ultrawide curved monitor with 3440x1440. Can you tell me what 10s settings is?
 
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hamsterzagard
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Re: [Problem] 2080 ti, under 30 fps in most games (i cant fix it) 2019/07/23 05:35:19 (permalink)
it probably stuck on base core speed of 350mhz or something, try to confirm with monitoring tool like hwinfo
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Yves81
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Re: [Problem] 2080 ti, under 30 fps in most games (i cant fix it) 2019/07/23 06:01:17 (permalink)
Looks like that.
 

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Cool GTX
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Re: [Problem] 2080 ti, under 30 fps in most games (i cant fix it) 2019/07/23 06:33:55 (permalink)
I wonder if your Apple has different setting you need to look at ?
 
What PSU & how old is it ?
 
Running 2 PCIe power cables from PSU to GPU card ?
 
Run GPU-z ----> While running a benchmark (Time Spy  or Fire Strike)

Post screen shots of the "Sensors Tab"

 
 
 
 
 
 

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Re: [Problem] 2080 ti, under 30 fps in most games (i cant fix it) 2019/07/23 06:39:06 (permalink)
Try switching power mode to adaptive.  This happened to me a few months ago and this was the only setting to fix my issue.  
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Yves81
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Re: [Problem] 2080 ti, under 30 fps in most games (i cant fix it) 2019/07/23 06:48:55 (permalink)
This is it with heaven benchmark, still downloading time spy.
post edited by Yves81 - 2019/07/23 06:54:35

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Cool GTX
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Re: [Problem] 2080 ti, under 30 fps in most games (i cant fix it) 2019/07/23 06:55:24 (permalink)
Yves81
This is it with heaven benchmark, still downloading time spy.



PrefCap Reason says idle in your screen shot ?  What did it say While the benchmark was active ?

When you run time Spy ---> please ---> Post the Link to your Score



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#13
Yves81
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Re: [Problem] 2080 ti, under 30 fps in most games (i cant fix it) 2019/07/23 06:59:58 (permalink)
Started heaven again still says idle on perf cap reason.
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bcavnaugh
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Re: [Problem] 2080 ti, under 30 fps in most games (i cant fix it) 2019/07/23 07:02:35 (permalink)
Maybe this under 1903 https://forums.evga.com/FindPost/2975843
"Those with 1903 ntoskrnl dpc latency and related low fps, please use the insider Release Preview ring to obtain 18362.264 as this has a fix for both."
post edited by bcavnaugh - 2019/07/23 07:09:03


#15
Cool GTX
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Re: [Problem] 2080 ti, under 30 fps in most games (i cant fix it) 2019/07/23 07:02:55 (permalink)
Is Windows set to Performance ?
 
Nvidia Control Panel set to Performance ?

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Yves81
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Re: [Problem] 2080 ti, under 30 fps in most games (i cant fix it) 2019/07/23 07:05:58 (permalink)
Yes, i checked both settings mutiple times.
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Re: [Problem] 2080 ti, under 30 fps in most games (i cant fix it) 2019/07/23 07:22:57 (permalink)
Which Nvidia driver ?
 
Does your Mac have any energy settings in BIOS that may be holding it back ?
 
Does your CPU run Windows without other software running ?  "Boot Camp" or "Virtualization software"
 
Any Errors in Windows Device Manager ?

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Yves81
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Re: [Problem] 2080 ti, under 30 fps in most games (i cant fix it) 2019/07/23 07:40:15 (permalink)
Here are the 3dmark results.
 
I run newest nvidia driver but i tested with multiple drivers and removed in safemode with ddu. Also reinstalled windows and so on.
 
I run bootcamp.
 
No errors in device manager.

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Yves81
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Re: [Problem] 2080 ti, under 30 fps in most games (i cant fix it) 2019/07/23 07:42:14 (permalink)
The problem is it worked for some month without problem but now it doesnt. When it worked my graphic card became much hotter and louder. But now it feels it doesnt turn on. Even windows feels laggy sometimes.
 
I guess if no one has any more ideas i go to a computer repair shop and let them test my card in anohter system :(
#20
Yves81
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Re: [Problem] 2080 ti, under 30 fps in most games (i cant fix it) 2019/07/23 07:49:41 (permalink)
When i compare 3dmark results with people with same cpu: www.3dmark.com/compare/spy/7885176/spy/6832283/spy/5810638
 
it looks like my cpu is not going to turbo (see screenshot)

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Re: [Problem] 2080 ti, under 30 fps in most games (i cant fix it) 2019/07/23 08:15:08 (permalink)
Yves81
When i compare 3dmark results with people with same cpu: www.3dmark.com/compare/spy/7885176/spy/6832283/spy/5810638
 
it looks like my cpu is not going to turbo (see screenshot)

Did you set the Motherboard to Slow Mode, it is used for LN2 Cooling on Startup. Check your Motherboard.......
 
Not knowing about Apple Motherboards you would need to look at the Settings for the Motherboard Switches and all the Bios Settings.
Things like Turbo Mode and EIST are what we have on Normal Intel Motherboards along with CPU C-States.
Or could this be what happens on an Apple Motherboard when you install Windows on it.

post edited by bcavnaugh - 2019/07/23 08:20:46


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Re: [Problem] 2080 ti, under 30 fps in most games (i cant fix it) 2019/07/23 08:23:23 (permalink)
Why this really Helps when asking for Help.
 
Information about your Computer to allow members to help you.
 
Motherboard
Make:
Model:
Bios Version:
Is Bios Current Yes or No.
CPU
Model:
Settings:
 
CPU Cooler Type
Make:
Model:
 
Memory
Make:
Model:
Settings:
 
M.2 Devices:
Socket 1:
Socket 2:
Socket 3:
 
GPU/Video Card
Make:
Model:
Driver Version:
 
GPU/Video Card
Make:
Model:
Driver Version:
 
GPU/Video Card
Make:
Model:
Driver Version:
 
PSU
Make:
Model:
AGE:
Using One PCIe Power Cable or Two Separate PCIe Power Cables?
Location US, EU, Other for Voltage or Power.
 
UPS Unit
Make:
Model:
 
Surge Protector
Make:
Model:
 
Monitor
Make:
Model:
Video Cable Type Used:
 
Monitor
Make:
Model:
Video Cable Type Used: 
 
Monitor
Make:
Model:
Video Cable Type Used: 

TV’s
Make:
Model:
Video Cable Type Used:
 
Other PCI/PCIe installed Devices
Make:
Model:
Slot Number Installed:
Driver Version:
 
Other PCI/PCIe installed Devices
Make:
Model:
Slot Number Installed:
Driver Version:
 
OS:
OS Version:
Service Pack Level:
Windows/Patch Level:


#23
Cool GTX
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Re: [Problem] 2080 ti, under 30 fps in most games (i cant fix it) 2019/07/23 08:24:43 (permalink)
This was asked in post 10 ---> What PSU & how old is it ?
 
Brand
Age
Wattage - is it Single Rail ?
part number ?
Is your card connected with the PSU "original PCIe cables or are you using adapters ?

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#24
bcavnaugh
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Re: [Problem] 2080 ti, under 30 fps in most games (i cant fix it) 2019/07/23 08:31:00 (permalink)
We need a Dentist in the Roll of an EVGA Forum Moderator 


#25
Yves81
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Re: [Problem] 2080 ti, under 30 fps in most games (i cant fix it) 2019/07/23 08:44:55 (permalink)
I have a macbook pro mid 2017 (Intel Core i7-7820HQ Processor), venuz manitz egpu enclosure, nvidia 2080 ti xc, 3440x1440 dell curved monitor, bootcamp win10 (fully updated) It is an external graphic card setup!
But it cant be the hardware unless something is really broken because it worked pefectly fine until  around 2 month ago. I didnt change anything it just stopped working.
 
I now activated speedshift for the cpu with throttlestop, run 3dmark again, and the cpu test is even worse. (if i read it right, it only goes to 800mhz which i think would explain the problems i have)
I will now check my cpu speed under mac os to see if it is a windows problem.
 
When i do prime 95 cpu stress test it is all the time at 800mgz and sometimes jumps for a second to 3600 or something.

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Sajin
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Re: [Problem] 2080 ti, under 30 fps in most games (i cant fix it) 2019/07/23 08:53:47 (permalink)
Sounds like a bios reset is in order.

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Yves81
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Re: [Problem] 2080 ti, under 30 fps in most games (i cant fix it) 2019/07/23 09:13:49 (permalink) ☼ Best Answerby EVGATech_AdamB 2019/07/24 09:26:45
Ok i found the problem it is the cpu for sure and not the grahic card. When i restarted to test something and started hwinfo at first the cpu clocked around 3600 mhz. I then started a game and had 100fps. After 15 seconds it went down and when i checked hwinfo again it was only clocking at 800 mhz.
I dont really undestand because my macbook pro fans dont run very hard and it is hot but not super hot. So i guess there is some kind of problem.
 
Anyway, Thanks a lot guys for helping. Really appreciated. Would not have found the problem otherwise.
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Cool GTX
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Re: [Problem] 2080 ti, under 30 fps in most games (i cant fix it) 2019/07/23 09:37:51 (permalink)
CPU cooler get loose ?
 
Inspect cooler & force 100% fan on CPU while monitoring Temp
 
Room temp ?
CPU Temp ?

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#29
Yves81
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Re: [Problem] 2080 ti, under 30 fps in most games (i cant fix it) 2019/07/23 09:53:46 (permalink)
Can you recommand a tool where i can force the cooler to 100%?
 
I dont know if i should open my macbook pro by myself because of warranty. :(
#30
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