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Hot!Pretty sure my 3080 ti needs an RMA

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Montana.Actual
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2021/10/22 05:18:09 (permalink)
So, just to double check all the troubleshooting I have done thanks to the information on this site, I'm pretty sure my 3080 ti is the cause of my issues. I am having screen flashing and most time it just plain ol looses signal. At first I thought it was my monitor but I confirmed it's not by switching to integrated graphics and swapping the GPU for a 3060 ti I have in a different build. It's so random. Sometimes it works, but recently it's been throwing a hissy fit. In the beginning I assumed it was driver related because it stopped doing it but it's been spotty the entire time. So just to cover my steps, I have tried multiple different cables on both hdmi and DP. It seems to work better with HDMI, but will not show me BIOS half the time. I pretty much get no signal until I move my mouse after it's been booted for a while. Really strange. On DP, I get screen flashing and like I said earlier, it just looses signal randomly. Sometimes I retry after 15 minutes and restarts, shutting everything off and removing cables and it's hit or miss. I've tried different drivers, flashing, everything... nothing fixes it. Well, this sucks. I do have a support ticket open so hopefully I will hear back from someone because I cannot start an RMA until I get a support ticket number. Probably should have sent it back sooner but I never really started troubleshooting because it just recently got really bad to where I had no choice but to find the source.
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    Cool GTX
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    Re: Pretty sure my 3080 ti needs an RMA 2021/10/22 05:39:09 (permalink)
    NVIDIA GPU Firmware Update Tool for DisplayID
     
    Sounds like it might be an issue with the card ?  While you wait try the Nvidia update in link above & look at GPU-Z so you know what card is doing
     
    What do you see in GPU-Z While running a benchmark ?   Sensor tab - look @ Watts, Temps & PerfCap Reason (performance limiter)
     
     
    List your PC Hardware specs ... especially size & age of your PSU
     
    (maybe add a few spaces now & again - the wall of text is a challenge to read)
     
     
     

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    #2
    aka_STEVE_b
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    Re: Pretty sure my 3080 ti needs an RMA 2021/10/22 06:23:14 (permalink)
    and/ or - have you loaded PX1 & let it do the 2 firmware fixes on start ?

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    ObscureEmpyre
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    Re: Pretty sure my 3080 ti needs an RMA 2021/10/22 06:54:42 (permalink)
    Please describe “flashes.” Is the whole screen flashing or are there flashes of bands that appear to be what looks like static? I ask because I recently started experience flashing horizontal bands on random parts of the screen with my 3080 Ti, and the display has cut out a couple of times for a second. I’m using DP and I’m suspicious of my cable since it’s years old and it’s been through the ringer by disconnecting/reconnecting it to multiple GPUs many times, so I ordered a new cable to test with. I know you said you’ve tried different cables, but I’m more or less trying to gauge if what your experiencing is similar to what I’ve been experiencing and if maybe it’s my 3080 Ti instead of a bad cable.


    #4
    Cool GTX
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    Re: Pretty sure my 3080 ti needs an RMA 2021/10/22 07:14:18 (permalink)
    you want a DP cable that is Certified (they Do Not have to be expensive cables)  ... the generic DP cables out there can cause all sorts of issues
     
    How to Choose a DisplayPort Cable, and Not Get a Bad One! - DisplayPort
     
    Products Database - DisplayPort

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    ObscureEmpyre
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    Re: Pretty sure my 3080 ti needs an RMA 2021/10/22 07:24:26 (permalink)
    Cool GTX
    you want a DP cable that is Certified (they Do Not have to be expensive cables)  ... the generic DP cables out there can cause all sorts of issues
     
    How to Choose a DisplayPort Cable, and Not Get a Bad One! - DisplayPort
     
    Products Database - DisplayPort


    I've been using Zeskit brand HDMI cables for my home theater setup, and they are certified. Given that I've had zero issues with them, I ordered a Zeskit VESA certified DP cable. $20 for a 6.5 ft length on Amazon, if anyone's interested.


    #6
    evgadaddio
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    Re: Pretty sure my 3080 ti needs an RMA 2021/10/22 10:59:45 (permalink)
    Similar issues...maybe? 


    https://forums.evga.com/Odd-3080TI-HDMI-Issue-m3485894.aspx
     
    Are you running windows 11?
    My system was fine until i went windows 11 and the new Nvidia driver.
    Also have a support ticket open, so please update if you get an update.
    #7
    Montana.Actual
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    Re: Pretty sure my 3080 ti needs an RMA 2021/10/22 14:30:01 (permalink)
    Windows 10.
    Did the Nvidia update
    Updated firmware to latest.
    Not the cables, I've tried many like I said in the first post.

    Everything seems normal, it just has issues sending signals to the monitor. Again, I've done all the above mentioned. Not the monitor because I've tried integrated graphics and a separate GPU, my 3060 ti.

    So something's going on with the GPU and its just worth going through the rma process at this point. I've tried it all. Worth a shot to ask here though. Thanks all.
    post edited by Montana.Actual - 2021/10/22 14:31:19
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    Montana.Actual
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    Re: Pretty sure my 3080 ti needs an RMA 2021/10/23 01:11:05 (permalink)
    So I got home, redid the cabling, and had 1 screen flicker. I went into NVIDIA settings and noticed it was on YCbCr422 with a limited dynamic range. My monitor will do 144hz. However, I prefer the 120hz RGB 10bit option. At 144hz it pushed 8 bits. I notice the difference in the daily work, but obviously not in gaming. Movies do look a little better too. Anyways, I reverted back to "default color scheme" and have not had a flicker yet. It recently started going haywire after updating to the newest driver, so I reverted back to 472.12. I was also experiencing crashing in RDR2 with it. TBH, the last thing I want to do is go through an RMA especially to have it kicked back. I am trying everything here to avoid it. I don't understand why resolution tab was changed but right now I have it in 144hz default color setting. I am going to try and keep it there and hopefully it doesn't flicker.

    What are the odds this can be driver related above all else? Assuming even with a clean install something is still wrong from updating to 496.13. Should I uninstall the drivers in safe mode then reinstall (472.12, not 496.13)?

    ObscureEmpyre
    I've been using Zeskit 


    These ones?
    https://www.amazon.com/Zeskit-Certified-32-4Gpbs-Braided-Jacket/dp/B08LQYPY5R/ref=sr_1_3?crid=3EYG2VDU3J6MK&dchild=1&keywords=zeskit%2Bdisplayport%2B1.4&qid=1634976574&sprefix=Zeskit%2Bdis%2Caps%2C181&sr=8-3&th=1
     
    evgadaddio
     
    Similar issues...maybe?
     

    https://forums.evga.com/O...MI-Issue-m3485894.aspx
     
     
     
    Are you running windows 11?
    My system was fine until i went windows 11 and the new Nvidia driver.
     
    Also have a support ticket open, so please update if you get an update.
     


     
    Will do. Hopefully it's driver related. This is what we get for wanting control over our shader caches for the past 10 years...
     
    post edited by Montana.Actual - 2021/10/23 01:18:18
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    ObscureEmpyre
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    Re: Pretty sure my 3080 ti needs an RMA 2021/10/23 05:56:35 (permalink)
    Montana.Actual
    ObscureEmpyre
    I've been using Zeskit 

    These ones?

    Aye, those ones.


    #10
    Montana.Actual
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    Re: Pretty sure my 3080 ti needs an RMA 2021/10/24 00:21:34 (permalink)
    I'll give them a shot. 2 days and no issues. Maybe "certified" is something I overlooked? I dunno. Really trying everything to not RMA this. It's quite possible the DP cable got pulled some awkward way. I gave it some slack and never had a problem with 472.12 before, so I doubt rolling back to it had anything to do with it. There are so many variables here and diagnosing the cause of the screen flickering and cutting out stresses me out. $1400 monitor and a $1500 GPU, so I hope it's just a $20 cable.
    #11
    aka_STEVE_b
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    Re: Pretty sure my 3080 ti needs an RMA 2021/10/25 11:14:52 (permalink)
    Using  YCbCr422 is also going to cause weirdness at times , .. plus it could also be the high refresh  rates on your monitor, in terms of , - to get faster & faster past 120 hz , most panels use a 'overdrive' feature to reach 144, 165 , .etc... which will cause flickering after awhile when the panel just can't keep up to those overclocked speeds anymore.
     
    I had a Samsung monitor was supposed to be 165 , worked fine for about a year , then I started getting random flickering, color distortion .. I had to drop it down to 144 & magically all the flickering & issues stopped...... for about another 6 months or so, then it started doing it again,..had to drop down to 120 hz ,...you get the point.... finally had to RMA it

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    #12
    Montana.Actual
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    Re: Pretty sure my 3080 ti needs an RMA 2021/10/26 00:20:54 (permalink)
    Yea it should have never been in YCbCr422, so not sure what that was about. Ever since I updated the drivers it's been doing this. I did a clean install of 472.12 but I think it uses the new phys-x stuff. I am wondering if maybe that has something to do with it too. I wonder if I totally uninstall again then just install 472.12 if that will keep the correct phys-x drivers too. TBH, I have no idea what the phsy-x drivers even do.

    Another update is Q-Code d6 when booting, which in the manual is related to the GPU. Any ideas on this?

    So, I requested a ticket number to put in my RMA but I really want to be sure it's the GPU. I got two new certified DP cables on the way that won't be here until Friday. I have not formally requested the RMA, so am I okay to wait a bit?

    I am also not ruling out the Display of course. It is an Alienware after all... So I guess when I "confirmed" that it wasn't by switching cables that really isn't confirming anything because it was limited to 85hz on HDMI. I'm on the fence about getting a Gigabyte Aorus fo48u that is a 48" OLED, but tbh I am not fond of Gigabyte components (even before their PSU issue). The other option was an Alienware 55" OLED for almost double the price. LG has a similar option too, but is unobtainable currently and is 65"! Maybe too big for being 2 feet away from (most times). Anyways, getting an RMA through dell is like pulling teeth. I already had to RMA my 10TB WD Black drive and that is currently in the process of getting looked at. So I'd really like to avoid RMAing anything if I can and I'd like to just use the 48" OLED as a secondary.

    I also have custom cables from cablemod they made for me using the configurator. I swapped them out with the stock cables for the GPU that came with my 850P2. Did the usual... a day or so and started the same issues, so, not the cables. That was honestly my first suspicion. 

    Maybe I should try the monitor at 60hz? Or I can swap to my LG 32GK650F-B I am using for the secondary PC in the other spare room and try that for a couple days? Lots of troubleshooting to still do and it could take time I guess, but I wrote a list of all these things to try so far and what I did try already has been covered here in this thread. Between working 50-60 hours a week right now, I just don't have much time.


    Anyways, any more help is appreciated. Really curious what the Q-code d6 is all about. Thanks again everyone.
    #13
    Sajin
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    Re: Pretty sure my 3080 ti needs an RMA 2021/10/26 11:41:26 (permalink)
    D6 is gpu related. I would test the card in another known good working pc, or have the card checked at a local pc shop.

    Your motherboard bios is fully up to date?

    Want to save 5 to 10% on your next EVGA purchase? Just click on the associates banner to save, or enter the associates code at checkout on your next purchase. If you choose to use my code I want to personally say "Thank You" for using it.
     

     
    #14
    Montana.Actual
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    Re: Pretty sure my 3080 ti needs an RMA 2021/10/26 13:41:47 (permalink)
    Yea bios is up to date. No local shops where I live. I'll test it in my 10400/3060ti setup
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