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Precision XOC software crashes RDP session

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kohl1999
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2018/06/12 21:03:02 (permalink)
Greetings!  Just built a new system.  Asus Maximus X Hero and i7-8086 CPU.  I noticed when trying to RDP to another computer in my network, the RDP session closes immediately after connecting.  After snooping around in event viewer I see this entry:
 
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: RDCMan.exe
P2: 2.7.1406.0
P3: 5318e66b
P4: PXSHW10_x64.dll
P5: 6.1.8.0
P6: 5af10c91
P7: c0000005
P8: 0000000000004b72
P9:
P10:
Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4FA1.tmp.WERInternalMetadata.xml
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_RDCMan.exe_bc284ec52210307226f4793da3e75b8ce3e38edc_78372894_03014725
Analysis symbol:
Rechecking for solution: 0
Report Id: acc4ada5-9c27-40fb-8995-7982e9900328
Report Status: 524388
Hashed bucket:
Cab Guid: 0
 
Looking at the faulting .dll points to Precision XOC.  If I close out the Precision software, RDP sessions work just fine.  Seems like some sort of conflict.  Anyone see this before?
#1

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    bob16314
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    Re: Precision XOC software crashes RDP session 2018/06/12 23:21:52 (permalink)
    On-Screen Display has been known to crash some programs..Either turn off OSD in Precision, or better yet, add RDCMan.exe to the PrecisionX Server on-screen display exclude list by clicking the system tray icon, click Add and browse to RDCMan.exe..See if that matters.
     
    OSD must be turned on in Precision for the system tray icon to appear.

    PXSHW10_x64.dll relates to OSD.

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    kohl1999
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    Re: Precision XOC software crashes RDP session 2018/06/13 14:56:57 (permalink)
    Thanks for the reply.  I did not enable OSD.  Apparently the DLL loads with the application and for whatever reason it seems to interfere with mstsc.exe (RDP).  What is odd is that I have run Precision on my previous computer and never had this issue.  This is a new build of Windows 10.
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    bob16314
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    Re: Precision XOC software crashes RDP session 2018/06/13 21:56:09 (permalink)
    Try adding mstsc.exe to the PrecisionX Server exclude list..That's all I can tell you.

    * Cooler Master NV-334 * ASUS P8Z77-V LE PLUS * Intel i7-2600K @ 5.0GHz * Corsair H80 * Seasonic M12II 750W * 4x4GB 2133MHz Patriot Viper Xtreme * EVGA GTX 760 SC * 2 x WD 500GB Caviar Black RAID 0 * 2 x Toshiba DT01ACA 500GB * Dual-boot Win7 Home Premium 64-bit/Win10 Home 64-bit *   
     
    "If it ain't broke, fix it untill it is"


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