EVGA

Precision XOC software crashes RDP session

Author
kohl1999
New Member
  • Total Posts : 2
  • Reward points : 0
  • Joined: 2018/06/12 20:57:13
  • Status: offline
  • Ribbons : 0
2018/06/12 21:03:02 (permalink)
Greetings!  Just built a new system.  Asus Maximus X Hero and i7-8086 CPU.  I noticed when trying to RDP to another computer in my network, the RDP session closes immediately after connecting.  After snooping around in event viewer I see this entry:
 
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: RDCMan.exe
P2: 2.7.1406.0
P3: 5318e66b
P4: PXSHW10_x64.dll
P5: 6.1.8.0
P6: 5af10c91
P7: c0000005
P8: 0000000000004b72
P9:
P10:
Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4FA1.tmp.WERInternalMetadata.xml
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_RDCMan.exe_bc284ec52210307226f4793da3e75b8ce3e38edc_78372894_03014725
Analysis symbol:
Rechecking for solution: 0
Report Id: acc4ada5-9c27-40fb-8995-7982e9900328
Report Status: 524388
Hashed bucket:
Cab Guid: 0
 
Looking at the faulting .dll points to Precision XOC.  If I close out the Precision software, RDP sessions work just fine.  Seems like some sort of conflict.  Anyone see this before?
#1

3 Replies Related Threads

    bob16314
    Omnipotent Enthusiast
    • Total Posts : 8048
    • Reward points : 0
    • Joined: 2008/11/07 22:33:22
    • Location: Planet of the Babes
    • Status: offline
    • Ribbons : 761
    Re: Precision XOC software crashes RDP session 2018/06/12 23:21:52 (permalink)
    On-Screen Display has been known to crash some programs..Either turn off OSD in Precision, or better yet, add RDCMan.exe to the PrecisionX Server on-screen display exclude list by clicking the system tray icon, click Add and browse to RDCMan.exe..See if that matters.
     
    OSD must be turned on in Precision for the system tray icon to appear.

    PXSHW10_x64.dll relates to OSD.

    * Corsair Obsidian 450D Mid-Tower - Airflow Edition * ASUS ROG Maximus X Hero (Wi-Fi AC) * Intel i7-8700K @ 5.0 GHz * 16GB G.SKILL Trident Z 4133MHz * Sabrent Rocket 1TB M.2 SSD * WD Black 500 GB HDD * Seasonic M12 II 750W * Corsair H115i Elite Capellix 280mm * EVGA GTX 760 SC * Win7 Home/Win10 Home * 
     
    "Whatever it takes, as long as it works" - Me
     
     
     
    #2
    kohl1999
    New Member
    • Total Posts : 2
    • Reward points : 0
    • Joined: 2018/06/12 20:57:13
    • Status: offline
    • Ribbons : 0
    Re: Precision XOC software crashes RDP session 2018/06/13 14:56:57 (permalink)
    Thanks for the reply.  I did not enable OSD.  Apparently the DLL loads with the application and for whatever reason it seems to interfere with mstsc.exe (RDP).  What is odd is that I have run Precision on my previous computer and never had this issue.  This is a new build of Windows 10.
    #3
    bob16314
    Omnipotent Enthusiast
    • Total Posts : 8048
    • Reward points : 0
    • Joined: 2008/11/07 22:33:22
    • Location: Planet of the Babes
    • Status: offline
    • Ribbons : 761
    Re: Precision XOC software crashes RDP session 2018/06/13 21:56:09 (permalink)
    Try adding mstsc.exe to the PrecisionX Server exclude list..That's all I can tell you.

    * Corsair Obsidian 450D Mid-Tower - Airflow Edition * ASUS ROG Maximus X Hero (Wi-Fi AC) * Intel i7-8700K @ 5.0 GHz * 16GB G.SKILL Trident Z 4133MHz * Sabrent Rocket 1TB M.2 SSD * WD Black 500 GB HDD * Seasonic M12 II 750W * Corsair H115i Elite Capellix 280mm * EVGA GTX 760 SC * Win7 Home/Win10 Home * 
     
    "Whatever it takes, as long as it works" - Me
     
     
     
    #4
    Jump to:
  • Back to Mobile