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Precision X1 0.3.7 won't open after a game crash

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xblackvalorx
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2018/11/22 03:12:04 (permalink)
Was playing deus ex MD had a crash and now no matter what I do I can't get PX1 to open
I've uninstalled, deleted all associated files and ran sfc/scannow and it just won't open. Just goes directly to crash dump. Any ideas?
#1

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    bcavnaugh
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    Re: Precision X1 0.3.7 won't open after a game crash 2018/11/22 11:17:28 (permalink)
    Even after a Reboot of the Computer?
    Maybe Power Off until all the MB lights are off and unplug your Power Cable to your Monitor.

    Associate Code: 9E88QK5L7811G3H


     
    #2
    xblackvalorx
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    Re: Precision X1 0.3.7 won't open after a game crash 2018/11/26 03:52:10 (permalink)
    It persists no matter how long the system is off etc
    Error report says it's a fault with kernelbase.dll
    Dism, sfc, fully uninstalling nothing works. Worked fine until a random crash from a slightly too high oc on deus ex mankind divided.
    #3
    carmonben
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    Re: Precision X1 0.3.7 won't open after a game crash 2018/11/26 20:50:05 (permalink)
    For me, this issue happened once I restarted my pc. It might be related to my overclock, but I dont know.

    Here is the error in event viewer: (Edit: This happens every time I attempt to start PX1)
     
    Faulting application name: PX18.exe, version: 0.3.7.0, time stamp: 0x5bec0507
    Faulting module name: KERNELBASE.dll, version: 10.0.17763.134, time stamp: 0x1659a33b
    Exception code: 0xe0434352
    Fault offset: 0x0000000000055299
    Faulting process id: 0x1aa8
    Faulting application start time: 0x01d4860b08f1af85
    Faulting application path: C:\Program Files\EVGA\Precision X1\PX18.exe
    Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
    Report Id: f0883688-e12d-478f-bf92-8192381eb8a0
    Faulting package full name:
    Faulting package-relative application ID:
     
    post edited by carmonben - 2018/11/26 21:18:51
    #4
    xblackvalorx
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    Re: Precision X1 0.3.7 won't open after a game crash 2018/11/26 21:05:39 (permalink)
    I'm getting the same error, or at least the same faulting module but on my system it just keeps recurring. Even after uninstalling and deleting every file related to evga, restarting, running sfc and dism etc
    #5
    xblackvalorx
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    Re: Precision X1 0.3.7 won't open after a game crash 2018/11/27 22:24:06 (permalink)
    Ended up fully reloading Windows, finally working again. If a mod wants to close/delete this thread that'd be fine
    #6
    carmonben
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    Re: Precision X1 0.3.7 won't open after a game crash 2018/11/27 23:07:26 (permalink)
    That however did not fix it for me...
    #7
    xblackvalorx
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    Re: Precision X1 0.3.7 won't open after a game crash 2018/11/27 23:23:12 (permalink)
    carmonben
    That however did not fix it for me...


    A full reload?
    #8
    carmonben
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    Re: Precision X1 0.3.7 won't open after a game crash 2018/11/27 23:27:02 (permalink)
    Correct.
    I used the windows built in reset, and the issue persisted. (I did select wipe data)
    I'm now stuck with MSI afterburner, and I want my temps and fan control back
    #9
    carmonben
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    Re: Precision X1 0.3.7 won't open after a game crash 2018/11/27 23:37:31 (permalink)
    Did not notice this other error in event viewer;

    Application: PX18.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.ArgumentOutOfRangeException
    at System.ThrowHelper.ThrowArgumentOutOfRangeException(System.ExceptionArgument, System.ExceptionResource)
    at PX18.ViewModel.NvApiViewModel..ctor()
    Exception Info: System.Windows.Markup.XamlParseException
     at System.Windows.Markup.XamlReader.RewrapException(System.Exception, System.Xaml.IXamlLineInfo, System.Uri)
     at System.Windows.Markup.WpfXamlLoader.Load(System.Xaml.XamlReader, System.Xaml.IXamlObjectWriterFactory, Boolean, System.Object, System.Xaml.XamlObjectWriterSettings, System.Uri)
     at System.Windows.Markup.WpfXamlLoader.LoadBaml(System.Xaml.XamlReader, Boolean, System.Object, System.Xaml.Permissions.XamlAccessLevel, System.Uri)
     at System.Windows.Markup.XamlReader.LoadBaml(System.IO.Stream, System.Windows.Markup.ParserContext, System.Object, Boolean)
     at PX18.View.MainWindow..ctor()
     at PX18.App.App_Startup(System.Object, System.Windows.StartupEventArgs)
     at System.Windows.Application.OnStartup(System.Windows.StartupEventArgs)
     at System.Windows.Application.<.ctor>b__1_0(System.Object)
     at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
     at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
     at System.Windows.Threading.DispatcherOperation.InvokeImpl()
     at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
     at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
     at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
     at MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object)
     at System.Windows.Threading.DispatcherOperation.Invoke()
     at System.Windows.Threading.Dispatcher.ProcessQueue()
     at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
     at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
     at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
     at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
     at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
     at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
     at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
     at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
     at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
     at System.Windows.Application.RunDispatcher(System.Object)
     at System.Windows.Application.RunInternal(System.Windows.Window)
     at PX18.App.Main()
     at PX18.Program.Main()
    #10
    brahmzy
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    Re: Precision X1 0.3.7 won't open after a game crash 2018/11/28 05:22:06 (permalink)
    PX1 probably CAUSED the game crash - it was for me. As soon as I quit using it and not letting it load on startup, I’ve been really stable.
    #11
    carmonben
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    Re: Precision X1 0.3.7 won't open after a game crash 2018/11/29 18:11:29 (permalink)
    The new update did not fix the issue, it still crashes instantly, creating those same two error messages
    #12
    xblackvalorx
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    Re: Precision X1 0.3.7 won't open after a game crash 2018/11/29 18:32:17 (permalink)
    carmonben
    The new update did not fix the issue, it still crashes instantly, creating those same two error messages


    Tech support said it was system file corruption not an error on their end, but if a clean install of windows didn't fix it for you then they may be wrong
    Should open a ticket and get them all the log files so they can make sure it doesn't happen to others
    #13
    carmonben
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    Re: Precision X1 0.3.7 won't open after a game crash 2018/11/29 18:55:27 (permalink)
    it wasnt a clean install, it was a reset, so no super important files are replaced. I could reinstall again, but i really dont want to.
    also if dism cant tell theres an issue with the file, its probably x1's fault.
    #14
    The Mew
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    Re: Precision X1 0.3.7 won't open after a game crash 2018/11/29 18:56:23 (permalink)
    I also just installed a fresh version of windows and downloaded all available updates. Installed PX1 and it just wont open. Appears in task manager briefly then disappears. 
    #15
    carmonben
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    Re: Precision X1 0.3.7 won't open after a game crash 2018/11/29 19:06:53 (permalink)
    Mine doesnt even appear in task manager, it crashes too fast...
    Im submitting a support ticket right now, id do that too, that way evga knows this issue is happening.
    #16
    xblackvalorx
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    Re: Precision X1 0.3.7 won't open after a game crash 2018/11/29 19:10:15 (permalink)
    carmonben
    Mine doesnt even appear in task manager, it crashes too fast...
    Im submitting a support ticket right now, id do that too, that way evga knows this issue is happening.


    Clean install was the only thing that fixed it for me, I did sfc, dism and the install over that kept files and it didn't change anything. Did a full wipe install, bam issues gone. So it is likely a Windows issue, but seems to be caused by precision x1
    #17
    Shenanigansgaming
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    Re: Precision X1 0.3.7 won't open after a game crash 2018/12/18 18:47:39 (permalink)
    Hey guys,
     
    Had a the same issue actually. What weirdly fixed it for me was to install into a different folder than any previous ones i.e the standard (Program files\EVGA\Precision) folder.
    I hope this helps for you.
     
    Regards,
    SG
    #18
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