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AnsweredPrecision X1 0.2.8 Issue

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manofthehour123456
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2018/09/27 23:06:41 (permalink)
I'm getting an error when trying to run the program after install 
'Could not find a part of the path 'C:\Users\Ryan\Documents\GpuInfo.txt.tmp'.
 
I've tried completely uninstalling and reinstalling. 
 
0.2.6 still works for me though.
 
Edit: I'm running a FE RTX 2080
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    Sajin
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    Re: Precision X1 0.2.8 Issue 2018/09/28 12:55:05 (permalink)
    Didn't experience this issue on 0.2.8. Installing 0.2.8 doesn't even create a file like that at all for me. Must be related to RTX cards only.


    See my current build here: https://forums.evga.com/My-bench-rig-unlimited-power-m3596024.aspx
    RTX 2080 Ti 4-way SLI?!?!: https://forums.evga.com/RTX-2080-Ti-4way-SLi-set-by-yours-truly-m2954756.aspx
    #2
    Sajin
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    Re: Precision X1 0.2.8 Issue 2018/09/28 12:59:21 (permalink)
    You could try creating a GpuInfo.txt.tmp file in the location specified to see if that might allow the program to start.


    See my current build here: https://forums.evga.com/My-bench-rig-unlimited-power-m3596024.aspx
    RTX 2080 Ti 4-way SLI?!?!: https://forums.evga.com/RTX-2080-Ti-4way-SLi-set-by-yours-truly-m2954756.aspx
    #3
    somethingc00l
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    Re: Precision X1 0.2.8 Issue 2018/09/28 15:56:17 (permalink)
    Run as administrator maybe? My guess would be it doesn't have permissions to create the temp file in that location so fails, running as admin might do the trick.




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    JackOManyTrades
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    Re: Precision X1 0.2.8 Issue 2018/09/28 16:25:34 (permalink) ☼ Best Answerby manofthehour123456 2018/10/01 08:08:15
    If you are using Windows 10 and are logged into a Microsoft account, there may not exist a 'C:\Users\Ryan\Documents\GpuInfo.txt.tmp' as your Microsoft account path would be different from your 'C:\Users\[PC Name]\Documents\...' ... for example, my PC name is 'Tom Bombadil' and my Microsoft account is [MyName]; EVGA's Precision X1 was looking for 'C:\Users\Tom Bombadil\Documents\GpuInfo.txt.tmp' where the 'Documents' folder didn't exist because it was under 'C:\Users\[MyName]' (it also didn't help that my 'C:\Users\[MyName]\Documents' folder was on a separate drive from my OS).

    TLDR: Create the path 'C:\Users\Ryan\Documents' then try again
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    manofthehour123456
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    Re: Precision X1 0.2.8 Issue 2018/10/01 08:09:03 (permalink)
    JackOManyTrades
    If you are using Windows 10 and are logged into a Microsoft account, there may not exist a 'C:\Users\Ryan\Documents\GpuInfo.txt.tmp' as your Microsoft account path would be different from your 'C:\Users\[PC Name]\Documents\...' ... for example, my PC name is 'Tom Bombadil' and my Microsoft account is [MyName]; EVGA's Precision X1 was looking for 'C:\Users\Tom Bombadil\Documents\GpuInfo.txt.tmp' where the 'Documents' folder didn't exist because it was under 'C:\Users\[MyName]' (it also didn't help that my 'C:\Users\[MyName]\Documents' folder was on a separate drive from my OS).

    TLDR: Create the path 'C:\Users\Ryan\Documents' then try again



    I moved my Documents folder to another drive. Creating a folder Documents on the C: drive fixed the issue. Thanks!
    #6
    bcavnaugh
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    Re: Precision X1 0.2.8 Issue 2018/10/01 08:18:10 (permalink)
    Sajin
    Didn't experience this issue on 0.2.8. Installing 0.2.8 doesn't even create a file like that at all for me. Must be related to RTX cards only.


    Are you running this Version on your GTX 1080 Ti K|NGP|N ?

    Associate Code: 9E88QK5L7811G3H


     
    #7
    Sajin
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    Re: Precision X1 0.2.8 Issue 2018/10/01 11:33:36 (permalink)
    bcavnaugh
    Sajin
    Didn't experience this issue on 0.2.8. Installing 0.2.8 doesn't even create a file like that at all for me. Must be related to RTX cards only.


    Are you running this Version on your GTX 1080 Ti K|NGP|N ?


    Yep.


    See my current build here: https://forums.evga.com/My-bench-rig-unlimited-power-m3596024.aspx
    RTX 2080 Ti 4-way SLI?!?!: https://forums.evga.com/RTX-2080-Ti-4way-SLi-set-by-yours-truly-m2954756.aspx
    #8
    bcavnaugh
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    Re: Precision X1 0.2.8 Issue 2018/10/01 11:37:35 (permalink)
    Sajin
    bcavnaugh
    Sajin
    Didn't experience this issue on 0.2.8. Installing 0.2.8 doesn't even create a file like that at all for me. Must be related to RTX cards only.


    Are you running this Version on your GTX 1080 Ti K|NGP|N ?


    Yep.


    Guess I will get it a try, Glad to see you left MSI AB for EVGA's Software.

    Associate Code: 9E88QK5L7811G3H


     
    #9
    Sajin
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    Re: Precision X1 0.2.8 Issue 2018/10/01 11:40:19 (permalink)
    bcavnaugh
    Sajin
    bcavnaugh
    Sajin
    Didn't experience this issue on 0.2.8. Installing 0.2.8 doesn't even create a file like that at all for me. Must be related to RTX cards only.


    Are you running this Version on your GTX 1080 Ti K|NGP|N ?


    Yep.


    Guess I will get it a try, Glad to see you left MSI AB for EVGA's Software.


    I still use msi afterburner more often than precision. 


    See my current build here: https://forums.evga.com/My-bench-rig-unlimited-power-m3596024.aspx
    RTX 2080 Ti 4-way SLI?!?!: https://forums.evga.com/RTX-2080-Ti-4way-SLi-set-by-yours-truly-m2954756.aspx
    #10
    Cool GTX
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    Re: Precision X1 0.2.8 Issue 2018/10/02 12:27:49 (permalink)
    0.2.9 BETA is up now

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