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Power button on psu doesn't work (EVGA GQ 750)

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pichulec
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2017/03/16 15:27:19 (permalink)
Hello everyone. I have weird problem. My PSU ON/OFF button next to power socket doesn't work at all. When i press it, it doesn't switch off power. It has like rubber feeling (basically when i press it and release it it jumps back to 1 position, also when i press and hold on 0 it doesn't cut off power). Is this normal behavior or it is broken? Its not a big issue but i would like to know if its ok or not.
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    pcmaster00
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    Re: Power button on psu doesn't work (EVGA GQ 750) 2017/03/16 16:50:10 (permalink)
    Welcome to the forums pichulec,
     
    It sounds like there is a problem with your power supply if you cant not turn off the PSU.  I would suggest contacting EVGA to see about getting it replaced.
     
    http://www.evga.com/about/contactus/

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    MDeckerM
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    Re: Power button on psu doesn't work (EVGA GQ 750) 2017/03/16 20:35:16 (permalink)
    pichulec
    Hello everyone. I have weird problem. My PSU ON/OFF button next to power socket doesn't work at all. When i press it, it doesn't switch off power. It has like rubber feeling (basically when i press it and release it it jumps back to 1 position, also when i press and hold on 0 it doesn't cut off power). Is this normal behavior or it is broken? Its not a big issue but i would like to know if its ok or not.




    Hello pichulec,
     
    sorry for the issues you are experiencing with your new power supply.
     
    I see that you are in contact with our support currently. I looked into your product and show that it was a very recent purchase.
     
    Have you considered exchanging the unit with the place of purchase?
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    pichulec
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    Re: Power button on psu doesn't work (EVGA GQ 750) 2017/03/17 01:55:19 (permalink)
    EVGATech_MDecker
    pichulec
    Hello everyone. I have weird problem. My PSU ON/OFF button next to power socket doesn't work at all. When i press it, it doesn't switch off power. It has like rubber feeling (basically when i press it and release it it jumps back to 1 position, also when i press and hold on 0 it doesn't cut off power). Is this normal behavior or it is broken? Its not a big issue but i would like to know if its ok or not.




    Hello ,
     
    sorry for the issues you are experiencing with your new power supply.
     
    I see that you are in contact with our support currently. I looked into your product and show that it was a very recent purchase.
     
    Have you considered exchanging the unit with the place of purchase?




     
    I'm thinking about it.
    #4
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