EVGA

Post Code 11

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jmaertens
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2010/10/25 17:29:48 (permalink)
Simple question, anyone know what post code 11 means on a 790i Ultra? All docs I can find just say "Reserved".
 
Here's the situation - PC seems 100% stable. Memtest each stick in the black slots both separate and together, Prime 95, 20 passes of IBT on max. I fold on an SMP client and 3 GPU clients pretty much 24x7 and never fail any WU's or get an UNSTABLE_MACHINE error. Temps for the CPU stay in the mid 50s on all cores under 100% load (pushing just over 60 with IBT max stress), and the hottest part of the board is the MCP at roughly 68 (need to get a fan on it, but it's not grossly high or anything). Gaming is perfectly fine, never blue screen, never crash an app, and so on. You get the idea. But about 1 in every 3 reboots sticks on post code 11. Never paid much attention to it since everything else seemed 100% stable, but it does get annoying having to reboot twice every once in a while.
 
I figure I'm undervolting something, or have something screwed up in the bios, but without knowing what post code 11 actually means, I feel like I'm taking shots in the dark to try to fix it. I've tried tinkering with just about everything that would be a "usual" suspect to no avail - vcore, FSB voltage, mem timings, MCP/SPP voltage, and so on. The only other thing I can think of is that I'm on P07 still, being a big fan of "if it ain't broke, don't fix it". Any ideas?
 
Has anyone ever hit this post code, and what did you do to resolve it?

 


#1

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    VistaHead
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    Re:Post Code 11 2010/10/25 17:34:09 (permalink)
    Seems I remember a thread about post code 11 in the past and an EVGA Tech posted in the thread that it was either memory or GPU related.  I am trying to find the thread.
    Edit - I found 2 previous threads where one member was getting post code 11 every nine or ten starts, then it started happening with more frequency.  In the other thread his PC was fine one night when he shut is down, and the next day it went immediately to code 11.  In both cases, after exhaustive trouble shooting, they ended up RMA'ing the boards.  If you like, post a completed BIOS template so that we can take a look at your settings.
    post edited by VistaHead - 2010/10/25 17:47:31
    #2
    jmaertens
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    Re:Post Code 11 2010/10/25 17:52:46 (permalink)
    I had found an old thread from you actually that you stated that you thought it was mem related. Guess I should have hunted the archives a bit more. Anyway, mine has been doing this for over a year, and as I mentioned, is really more just an annoyance at this point. If you dig anything else up on it, by all means let me know. I'd rather not have to go through the RMA on a motherboard that's no longer in production. No telling what I'd get in return, lol...
     
    Maybe getting time to put those EVGA bucks to use. Thanks for the fast response VH!
     
    EDIT: I'll try to post a template in a little bit, just to see if there's anything that sticks out.

     


    #3
    VistaHead
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    Re:Post Code 11 2010/10/25 17:55:53 (permalink)
    ...wouldn't hurt to post a template....your call....
    #4
    jmaertens
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    Re:Post Code 11 2010/10/25 18:34:20 (permalink)
    Template below. Other notes, my RAM is the 1.7V variety in my sig (not undervolting it), and I know what the XD bit is used for. I like that one being set. Otherwise, what's in the sig is in the box, with the addition of another vid card. I also ran IBT again today just to see, and went 20 passes with no errors again. Took a screenshot if you want me to toss that up here as well.
     
    BIOS Version: P07
    **System **
    CPU Freq, MHz: 3400
    FSB Reference Clock, MHz: 1600
    CPU Multiplier: [8X]  (8.5 actual with N/2 multi)
    PCle x16-1 & 16-2, MHz:  [Auto]  100
    PCle x16-3, MHz:  [Auto]  100
    SPPc->MCP Ref Clock, MHz:  [Auto]  200
    nForce SPP --> nForce MCP:   [5X]
    nForce SPP c-- nForce MCP:   [5X]

    **Spread Spectrum**
    CPU Spread Spectrum: [Disabled]
    HT Spread Spectrum: [Disabled]
    PCle Spread Spectrurn(SPP): [Disabled]
    PCle Spread Spectrurn(MCP): [Disabled]
    SATA Spread Spectrum: [Disabled]

    **FSB & Memorv Config**
    FSB - Memory Clock Mode: [Linked]
    FSB - Memory Ratio: [Sync Mode]
    FSB (QDR), MHz: [1600]
    Actual FSB (QDR), MHz: 1600
    x MEM (DDR),  MHz: Linked  1600
    Actual MEM (DDR), MHz: 1600
    P1: [Enabled]
    P2: [Enabled]

    **Memory Timing Setting**
    Memory Timing Setting: [Expert]
    tCL (CAS Latency): 8
    tRCD: 8
    tRP: 8
    tRAS: 22
    Command Per Clock: [2T]

    ** Advanced Memory Settings **
    tRRD: [Auto]  6
    tRC: [Auto]  41
    tWR: [Auto]  12
    tWTR: [Auto]  18
    tFAW: [Auto]  31
    tREF: [Auto]  7.7
    tRFC: [Auto]  88

    **System Voltages**
    CPU Core: [1.31875]  1.26V
    CPU FSB: [1.30]  1.30V
    Memory: [1.700]  1.70V
    nForce SPP: [1.40]  1.40V
    nForce MCP: [1.50]  1.50V
    GTLVREF Lane 0: [Auto]  -50 mv
    GTLVREF Lane 1: [Auto]  -50 mv
    GTLVREF Lane 2: [Auto]  +00 mv
    GTLVREF Lane 3: [Auto]  +00 mv

    **CPU Configuration**
    Limit CPUlD Maxval: [Disabled]
    Intel Speedstep: [Disabled]
    xPPM Mode: [Native]
    CPU Thermal Control: [Disabled]
    C1E Enhanced Halt State: [Disabled]
    Execute Disable Bit: [Enabled]
    Virtualization Technology: [Disabled]

    CPU Core 0: [Enabled]
    CPU Core 1: [Enabled]
    CPU Core 2: [Enabled]
    CPU Core 3: [Enabled]

     


    #5
    VistaHead
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    Re:Post Code 11 2010/10/25 18:46:27 (permalink)
    IMHO, your settings look good ....but I thought they would since you stated in your first post that your rig passed stress testing.  Since you are using 2000Mhz RAM and you are underclocking it to 1600Mhz, you could try P1 & P2 on auto and see if that make a difference as far as getting the post code 11.
    Edit - I just noticed that you are running 2 GPU's.  I would also bump my SPP to 1.45v.
    post edited by VistaHead - 2010/10/25 18:50:27
    #6
    JeffreyHam
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    Re:Post Code 11 2010/10/25 18:57:21 (permalink)
    and.......tREF: [Manual]  7.8uS

     
    PLEASE REMEMBER TO UPLOAD A COPY OF YOUR INVOICE 
        
       = My Current Linked and Synced Settings

    All detailed system components are listed on my Mods Rigs page
    #7
    jmaertens
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    Re:Post Code 11 2010/10/25 19:13:55 (permalink)
    I'll give the suggestions a shot, and let you know...

     


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    mantic9
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    Re:Post Code 11 2010/11/08 20:50:24 (permalink)
    Any update on what you did to fix this? I am still troubleshooting and before I started messing with everything again I was having the same problem I was also getting some snags on post code 64 which is more rare, but also a reserved post code.

    Coolermaster Cosmos 1000 case
    Antec True Power Quattro 850
    EVGA 790i motherboard
    Intel Q9450
    EVGA 460 GTX
    XFX 9800 GTX physx dedicated
    Patriot Viper 4gb Ram (2 x 2 gb)
    Seagate Barracuda 7200.11 750GB 32MB buffer
    Lite-on 4x blu-ray reader
    HP DVD writer
    Logitech G15 keyboard and G5 mouse
    Dell 2408 wfp monitor
     

    #9
    jmaertens
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    Re:Post Code 11 2010/11/09 21:23:40 (permalink)
    Short answer: still funky. In fact, I managed to lock up in the bios window while tinkering around. Hehe, that was exciting. I did loosen the RAM timings back to 9-9-9-24-2T (had it tighter because I was underclocking the RAM) and that seemed to help, but still hanging on 11 once in a while. Oh well, I'll live with it until the X68 architecture hits, and probably rebuild everything at that point.
     
    On a side note, one thing I was going to try when I have a day off and can watch temps was to boost the FSB to 1800 and turn off the N/2 multiplier on my CPU. In other words, 3.6G overclock. I was curious if that 8.5 multiplier on the Q9550 didn't always behave itself on the C1 stepping.

     


    #10
    mantic9
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    Re:Post Code 11 2010/11/09 21:48:48 (permalink)
    I konw that when I was overclocking I was getting the freeze on post 11 quite a bit, now that I am back down (no overclock on the cpu, underclock on the memory) I haven't had any trouble with freezing on post 11 or 64. This probably doesn't help you, but it seems like this would indicate that it is not a board problem. Maybe... but probably not?

    Coolermaster Cosmos 1000 case
    Antec True Power Quattro 850
    EVGA 790i motherboard
    Intel Q9450
    EVGA 460 GTX
    XFX 9800 GTX physx dedicated
    Patriot Viper 4gb Ram (2 x 2 gb)
    Seagate Barracuda 7200.11 750GB 32MB buffer
    Lite-on 4x blu-ray reader
    HP DVD writer
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    #11
    jmaertens
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    Re:Post Code 11 2010/11/10 14:59:33 (permalink)
    Oh, trust me, I have no illusions that the problem isn't something I dorked up in the BIOS personally. I really don't believe it's the board at all. I just have no idea what that "something" is that's wrong, and not knowing what post code 11 signifies doesn't help the troubleshooting, lol.

     


    #12
    hennesski
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    Re:Post Code 11 2011/01/10 14:01:29 (permalink)
    Hello,
     
    GRRRR, i hate this problem, i just wanted to commisserate with you
     
    grr.
     
    I own 790i ultra, q9550 , 8gb ram linked / synced to 1600mhz, etc  and I HATE post code 11.  it has HAUNTED ME since I built my rig,  YES, only happens once every 8-10 days or so, UNTIL it HITS YOU, then it happens every other reboot for an entire day it seems!  then it disappears for a week or two, I'll think i've FIXED it, and then aLL OF THE SUDDEN, I reboot and the infamous fans-keep-going-full-blast-plus-post-code-11  and I grumble, and ignore it and move on
     
    BECAUSE I'M FULLY STABLE!  I CAN RUN FOR 24 HOURS IN PRIME 95, CAN RUN FOR 4 HOURS IN OCCT, i run Multi GPU fur-Mark until my 2x gtx275's hit 101 deg C,  and it never crashes,  ever!  fully stable.
     
    BUT, every so few boots, I boot straight to 11, and goes nowhere.
     
    Just so you know, EVGA already volunteered to RMA my board after trouble shooting with THEM, got my new board all was well, and then BAM, same thing!  it didn't fix it,  THEN i got INTEL to RMA the CHIP the q9550 after trouble shooting,  and BAM post code 11.  Grrr, i feel like I will never find the solution to this problem while I am running this current setup.
     
    Out of curiosity, you aren't running an Epson printer, are you?  Or, are you running a generic on-board USB  Multi-CARD READER...?  thanks, good luck man,  i feel your struggle.  there's no light at the end of THIS tunnel it feels.  
     
    Hey, i just updated to my first ever SSD, to boot on an SSD, I thought Maybe if I get off of these WD3200AAKS hard drives, maybe there is some "going green" function to save power or something and my HARD drives are instigating this code 11, and even still, after switching to booting off of an SSD, i still get code 11, maybe even MORE now.
     
    BUT, when i drop down to STOCK voltages and times, etc, like if I go into bios and say "reset to defaults" and then run at unlinked, unsynced 1067 / 1333   then and only then, with NO increase in clocks, do I run stable for weeks on end with NO code 11
     
     

    790i Ultra 132-CK-NF79 P08
    Intel q9550 bx... the cheap one, e0
    8gb ocz 1600 ocz3x16004gk
    2 western digital 320 gb RAID 0 WD3200AAKS
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    #13
    jmaertens
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    Re:Post Code 11 2011/01/10 17:06:33 (permalink)
    Yep, that's exactly my situation. When the BIOS loads the default settings, it never hangs. Only when I reset my BIOS back to run at 1600 link/sync does it do it. And still, I can run any performance test for days on end and pass everything.
     
    Oddly enough, yes, I do have an Epson printer with the multi-card reader built in. However, it's a USB connection, which (unless I'm totally off here) isn't even enabled until after POST. So that shouldn't affect anything. Again, I stand to be corrected here.
     
    EDIT: Just as a quick FYI, it's not the chip either. I have the older C1 stepping, so totally different batches on this. My next attempt is to disable N/2 and go up to 1800 MHz link/sync for a 3.6GHz overclock. Maybe something about that N/2 multiplier?
    post edited by jmaertens - 2011/01/10 17:15:46

     


    #14
    hennesski
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    Re:Post Code 11 2011/01/10 23:38:58 (permalink)
    Ha, holy cow.  Well, I've wondered if my silly little multi-card reader has been causing it, and the only reason I wondered that is because one day when I was going through some post code eleven woes, I noticed the LED lights on my SD card reader were dim/flickering/dimly etc doing abnormal things.  And, I also only know what I've learned the past year as I've built this machine, and when you mention "stepping" of your CPU, well, I've HEARD of stepping, but I couldn't even begin to tell you how my stepping may or may not be influencing my post code eleven woes ;-)
     
    Anyway,  here is what I'm running
     
    Q9550 i once knew my stepping, but since RMA's and not on new packaging i don't thinnk, it says this though  "SLBV8" as one of the many data given
    790i ultra sli
    OCZ3x16004gk  8gb
    2x WD3200AAKS western Digital 320 gb in RAID 0
         -raid from my mobo
    LG lightscribe IDE dvd burner gh22Lp20
    LG BD-ROM cheap-o, code 11 occured both before and after this installation
    Sabrent CRW-UINB 68-in 1 card reader
    Now, I am running as my boot drive an OCZ Vertex 2 ssd 60gb
    2x BFG GTX 275
    Corsair TX750W psu
    Epson rx580
     
    So, yeah what you say about the multiplier makes sense, I mean, that it is really a problem simply with the combination of 790i ultra WITH q9550 multiplier WITH anything else, etc, and maybe it's not.  
     
    But thank you for trying and for responding, and for posting initially, I was so overjoyed when I read your post because I feel like nobody know's my pain. 
     
    We know
     
    We know the pain of code 11.  If you can think of any way I can help, please let me know!  

    790i Ultra 132-CK-NF79 P08
    Intel q9550 bx... the cheap one, e0
    8gb ocz 1600 ocz3x16004gk
    2 western digital 320 gb RAID 0 WD3200AAKS
    vista ultimate
    BFG 275 ocx
    ZeroTHERM ZenFZ120 120mm
    #15
    jmaertens
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    Re:Post Code 11 2011/01/11 10:08:12 (permalink)
    To figure out the stepping on an Intel processor, go to Intel's ARK site: http://ark.intel.com/Default.aspx.  An easier way is to just fire up CPU-Z. It shows the stepping right there in the window for you.
     
    Also, while OCZ RAM is highly unpredictable with this board, I think it's safe to say that isn't the problem here - I've got the 2000MHz Patriot RAM that's generally regarded as the best for this board. From your list, I would say it has to be something common to our setups. And the main commonalities that would show up during the POST process are that we are both using an older BIOS revision and that we both have the N/2 multiplier set. You have different RAM, video cards, CPU stepping (yours is E0, mine is C1), HDD/SSD drives, DVD drives, PSU, etc.
     
    I'll post again when I get a chance to try out my 3.6GHz overclock without the N/2 multiplier enabled. I tried it briefly, and had it relatively stable, but backed it down again before ramping my F@H clients back up. Also, my primary exhaust fan on my case bit the dust last week, so I'm being very gentle with the usage on it until my new set of fans gets here. Once the new fans get installed, I'll give the 3.6GHz OC a shot again.

     


    #16
    hennesski
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    Re:Post Code 11 2011/01/11 14:47:22 (permalink)
    You, are the man, my friend.  I'm so grateful to you for posting.  Just even to know that this problem exists for others, etc.
     
     I've just been running at my stock speeds for about three days, and I'll let you know what I find, too.. I mean, I dont' expect i'lll have a single crash by the next time we talk.  
     
    But yes, if through YOUR homework, you find that I can acheive stability at higher speeds simply with the n2 turned off, then cool.  
    What is the n2 multiplier, do you know?  or do you have a handy way of explaining what a muliplier is?  i mean, so as hertz is a single instruction and so 2400 mhz means that my cpu can execute 2400 instuctions per second... so it's taking 400 mhz of front side bus energy and running it through a "multiplier" which is essentially a splitter or an inverter which takes that 400 mhz and turns it into 2400 mhz..?!
     
    Ha!  that's the explanation of how the CPU works that you get from someone who doesn't know what they're talking about!  ignorance is dangerous!

    790i Ultra 132-CK-NF79 P08
    Intel q9550 bx... the cheap one, e0
    8gb ocz 1600 ocz3x16004gk
    2 western digital 320 gb RAID 0 WD3200AAKS
    vista ultimate
    BFG 275 ocx
    ZeroTHERM ZenFZ120 120mm
    #17
    jmaertens
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    Re:Post Code 11 2011/01/11 15:07:25 (permalink)
    Okay, quick explanation before my wife attacks me to get the grill going for dinner... Your CPU speed is governed by the front side bus (FSB). So if your FSB is set to 400MHz, and your CPU's multiplier is 8, then you wind up with a CPU clock speed of 400*8 = 3200MHz, or 3.2GHz. The N/2 multiplier allows you to run at an effective 8.5 multiplier, or 400*8.5 = 3400MHz.
     
    My next attempt is to turn off N/2 to run at the true 8x multiplier, then increase the FSB to 450MHz. So in effect, 450*8 = 3600MHz, which is a nice respectable OC for a typical air cooled setup.
     

     


    #18
    hennesski
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    Re:Post Code 11 2011/01/24 22:24:00 (permalink)
    Cool yeah thanks!  yeah I agreed, and was so excited, I totally did the same thing, I have disabled my n/2 multiplier and did my "regular" proven stable 24+hours and OCCT and burn test etc MEMTEST etc, stable with FURMARK running until 100+ deg C... N/2 disabled running at 1600mhz and for OVER TWO WEEKS not a hiccup and never a hang on boot, NO ERROR 11
     
    and then it struck this morning.  And then BAM, again, and BAM again.   BAM BAM BAM,  three times within fifteen minutes.  It hangs, I SANK, i looked, it said 11, i sank even deeper. i reset it's in safe mode I enter bios and exit so it posts my bios settings of 1600 mhz again, and then BAM right again which usually never happenes.  and then i hit power right away.  and then waited, and it did it a third time when i powered on,  and then NOTHING
     
    no problem since,  I'm running at 1600 now, I have booted fine all day.  I heard nothing for two + weeks,  then all of the sudden this morning for some reason, it won't even post and hangs on 11.
     
    again, memtest has cleared all sticks of ram and individaul sticks of ram, i've had my CPU and my MOBO both RMA'd, this problem occured on my old mobo and old cpu and new mobo and new cpu
     
     
    but, the bummer is, that the n/2 worked FOREVER< and i thought it solved it
     
    but then Bam
     
    BAM BAM
     

    790i Ultra 132-CK-NF79 P08
    Intel q9550 bx... the cheap one, e0
    8gb ocz 1600 ocz3x16004gk
    2 western digital 320 gb RAID 0 WD3200AAKS
    vista ultimate
    BFG 275 ocx
    ZeroTHERM ZenFZ120 120mm
    #19
    raguza123
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    Re:Post Code 11 2011/01/25 05:32:00 (permalink)
    HAHAHAHAHAHAHAHA, I've been running OCZ ram, it sucks on the 709i chipset, RMA the ram I had, it's EOL, I would not recommend it to anyone EVER!
    I have nothing but trouble with random restarts, codes FF C1 etc
    trash it get something that will work, right now I in the process of looking into Patriot.

    EVGA Nforce790i FTW SLI sz17 bios/ Intel Core2Quad Q9650@ 3.6ghz FSB 1600mhz8gb(4x2gb)Patriot  Ram PVS34G1600LLKN @9,9,9,24 Link & Sync/ Cooler Master Silent-pro M700 (modular)2x Western Digital  WD5000AAKS/ 2x BFG Geforce GTS250 1Gb OC running @ stock/ Samsung Sh-S223f/  Corsair H50 CPU Cooler/ Cooler Master CM 690 Nvidia Ed./ 6x 120x25mm green led fans/ 1x 80x15mm green led fan(behind CPU)
    #20
    jmaertens
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    Re:Post Code 11 2011/01/27 21:39:57 (permalink)
    Well, perfect example of YMMV here. I dropped the multiplier to 8, increased FSB to 450 (3.6GHz OC, link/sync), and bumped the vcore up a single notch. Been running with it like this for roughly two weeks, and have yet to hit post code 11 again. Not a terribly thorough or exhaustive test, but it seems to have made an improvement on my system. Of course, I say that now, lol....

     


    #21
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