jspiers667x
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So I just got my 2080 Ti XC Ultra this afternoon. I think it might be DOA, but I wanted to come here and bounce it off you all first before I contacted the company I bought it from in the morning. Here's what it does: On power up, the fans kick on and the LEDs light up. The PC clears POST with no errors, and windows boots. However, at no point during this process is there a signal being sent to my monitor. I have it connected via HDMI as I don't have any other options. The monitors that I have are either HDMI or DVI-D. Nothing I have has a DisplayPort connection, and this card doesn't have DVI. Since it cleared POST, I decided to plug the HDMI into the on-board HDMI port and the PC was sitting at the Win10 login screen. I logged in and immediately checked Device Manager. The only Display adaptor was the on-board, and there were no "unknown devices" listed.
Grasping at straws, I thought that maybe my PSU wasn't pushing enough (650w) to the card to get it to fire up all the way, so I ran to best buy and bought a 1000w 80+ Gold PSU. This had no effect. I moved the card to a different PCIe slot, with the same results. When I pull the 2080 Ti and plug my GTX 1070 back in, the 1070 fires right up. In preparation for all of this, I completely uninstalled the NVIDIA drivers and software.
Here are my specs: i7-8700k Asus ROG Strix Z370-E Gaming Corsair Vengence DDR4 3200 - 16gb Samsung M.2 Am I missing something? It's late and I'm tired, but I've never had an issue upgrading a GPU. Thanks in advance!
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wowitschris
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Re: Possible DOA 2080 Ti XC Ultra Gaming
2018/12/14 23:37:34
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Sounds like a lot what I have just started going on with my third rtx 2080 ti (two RMAs), exact same thing (except instead of an old 1070 mine is an old 1060). I'm pretty sure the 2080ti is dead. I've been talking to customer support about my options. I'm pretty sure this is all nvidia's fault, they really screwed the pooch on the 20series.
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jspiers667x
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Re: Possible DOA 2080 Ti XC Ultra Gaming
2018/12/14 23:40:27
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wowitschris Sounds like a lot what I have just started going on with my third rtx 2080 ti (two RMAs), exact same thing (except instead of an old 1070 mine is an old 1060). I'm pretty sure the 2080ti is dead. I've been talking to customer support about my options. I'm pretty sure this is all nvidia's fault, they really screwed the pooch on the 20series.
Hmm.. I don't like the sound of that at all. So your's did the same thing? No signal output? (The monitor detects that the cable is plugged in, but it's just not getting a signal.)
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wowitschris
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Re: Possible DOA 2080 Ti XC Ultra Gaming
2018/12/15 00:19:25
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jspiers667x
wowitschris Sounds like a lot what I have just started going on with my third rtx 2080 ti (two RMAs), exact same thing (except instead of an old 1070 mine is an old 1060). I'm pretty sure the 2080ti is dead. I've been talking to customer support about my options. I'm pretty sure this is all nvidia's fault, they really screwed the pooch on the 20series.
Hmm.. I don't like the sound of that at all. So your's did the same thing? No signal output? (The monitor detects that the cable is plugged in, but it's just not getting a signal.)
yep. it was working fine for a while, but in the middle of a youtube video i got a black screen and haven't been able to get a signal since (and my screen doesn't show the "no input" message if it was completely off or unplugged). though i can get something if i boot into safe mode, but the moment windows tries to load a driver for the card, i black screen.
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jspiers667x
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Re: Possible DOA 2080 Ti XC Ultra Gaming
2018/12/15 00:22:53
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wowitschris yep. it was working fine for a while, but in the middle of a youtube video i got a black screen and haven't been able to get a signal since (and my screen doesn't show the "no input" message if it was completely off or unplugged). though i can get something if i boot into safe mode, but the moment windows tries to load a driver for the card, i black screen.
Ah yeah. That's rough for sure. I didn't even get that far. Not even the UEFI splash screen or "press F2" message came up with mine. The only reason I knew it was making it to the windows login screen was my Keyboard and Mouse LEDs flickered when Windows loaded the drivers for them.
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Vivifiedstriker
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Re: Possible DOA 2080 Ti XC Ultra Gaming
2018/12/17 14:05:18
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jspiers667x So I just got my 2080 Ti XC Ultra this afternoon. I think it might be DOA, but I wanted to come here and bounce it off you all first before I contacted the company I bought it from in the morning. Here's what it does: On power up, the fans kick on and the LEDs light up. The PC clears POST with no errors, and windows boots. However, at no point during this process is there a signal being sent to my monitor. I have it connected via HDMI as I don't have any other options. The monitors that I have are either HDMI or DVI-D. Nothing I have has a DisplayPort connection, and this card doesn't have DVI. Since it cleared POST, I decided to plug the HDMI into the on-board HDMI port and the PC was sitting at the Win10 login screen. I logged in and immediately checked Device Manager. The only Display adaptor was the on-board, and there were no "unknown devices" listed.
Grasping at straws, I thought that maybe my PSU wasn't pushing enough (650w) to the card to get it to fire up all the way, so I ran to best buy and bought a 1000w 80+ Gold PSU. This had no effect. I moved the card to a different PCIe slot, with the same results. When I pull the 2080 Ti and plug my GTX 1070 back in, the 1070 fires right up. In preparation for all of this, I completely uninstalled the NVIDIA drivers and software.
Here are my specs: i7-8700k Asus ROG Strix Z370-E Gaming Corsair Vengence DDR4 3200 - 16gb Samsung M.2 Am I missing something? It's late and I'm tired, but I've never had an issue upgrading a GPU. Thanks in advance!
Hate to tell you man but the card is dead. Exact same thing happened to my second 2080 ti (I'm on my third now). My is water cooled so I didn't have the fans turn on or LEDS light up but one day I turned on the pc and nothing. No signal was being sent tried both hdmi and display port as well as unplugging the card and plugging it back into another pci-e slot and still nothing. Tried another gpu and that worked fine. There is definitely something up with the 2080 ti's that Nvidia won't tell to the public and it's starting to piss me off. Altogether I've spent almost 8hrs in the last month with customer support to have cards RMA'd only to answer the same questions each time knowing full well the card is dead. Your's will get replaced no problem and hopefully the next one works well for a long time.
Current rig: Z370 Classified K | i9-9900K @ 5.2ghz lapped die/direct die | RTX 3090 XC3 Ultra +125mhz/+600mhz | Trident Z 32GB 4x8gb 4000MHZ | 970 Evo Plus 500GB | 970 Evo Plus 1TB | 970 Evo Plus 2TB | Corsair AX860 | Custom Watercooling Loop | O11 Dynamic XL https://builds.gg/builds/valkyrie-31560
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jspiers667x
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Re: Possible DOA 2080 Ti XC Ultra Gaming
2018/12/17 14:14:22
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Vivifiedstriker Hate to tell you man but the card is dead. Exact same thing happened to my second 2080 ti (I'm on my third now). My is water cooled so I didn't have the fans turn on or LEDS light up but one day I turned on the pc and nothing. No signal was being sent tried both hdmi and display port as well as unplugging the card and plugging it back into another pci-e slot and still nothing. Tried another gpu and that worked fine. There is definitely something up with the 2080 ti's that Nvidia won't tell to the public and it's starting to piss me off. Altogether I've spent almost 8hrs in the last month with customer support to have cards RMA'd only to answer the same questions each time knowing full well the card is dead. Your's will get replaced no problem and hopefully the next one works well for a long time.
Thanks for the reply. Yeah man, that's pretty much the conclusion I had come to before I made my post. I just wanted to make sure I wasn't missing anything since it was late and I was tired. I don't know, honestly, if it would be NVIDIA's issue or each manufacturer. Not sure where "Chipset Manufacturer" ends and the card manufacturer begins. Statistically, I'm sure the issues are like 1% of the cards produced, but it certainly sucks to be in that 1%. Even more-so for those, like you, who have been in it repeatedly. As far as getting it replaced, the retail site I got it from is RMA'ing it with no issues and actually going to cross-ship it for no extra cost or deposit. As soon as FedEx scans my return as in transit, they're going to ship out the replacement.
post edited by jspiers667x - 2018/12/17 14:17:54
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