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Hot!Points not showing up on EVGA

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nikkocortez
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2017/06/04 10:12:04 (permalink)
I'm using the folding browser and made sure my Folding at home name and the team names were correct with my EVGA account but no points have showed up for the past two days or so.  I know the info is correct because the F@H browser showed my points from several years ago when i entered the user name.  Any ideas on whats wrong or is stanford just behind?
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    cokeman54
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    Re: Points not showing up on EVGA 2017/06/04 10:24:46 (permalink)
    nikkocortez
    I'm using the folding browser and made sure my Folding at home name and the team names were correct with my EVGA account but no points have showed up for the past two days or so.  I know the info is correct because the F@H browser showed my points from several years ago when i entered the user name.  Any ideas on whats wrong or is stanford just behind?


    I have the same thing, not uncommon at end of month to have issues. EVGA will probably get it fixed upon return to work next week. As always you will not lose your points.


     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
    #2
    Xantac
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    Re: Points not showing up on EVGA 2017/06/04 10:34:14 (permalink)
    Same issue here, I had read some other users with issues also but it was a month ago.

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    #3
    nikkocortez
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    Re: Points not showing up on EVGA 2017/06/04 11:10:04 (permalink)
    Ok figured it was just some lag.  We will see this week if it all shows up.
    #4
    rjohnson11
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    Re: Points not showing up on EVGA 2017/06/04 12:05:34 (permalink)
    These things happen from time to time but tomorrow is Monday and a normal business day so hopefully this will be resolved. If not resolved within 2 business days email the webmaster: webmaster@evga.com

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    #5
    durindana
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    Re: Points not showing up on EVGA 2017/06/04 16:31:46 (permalink)
    Yeah this has been showing up last few weeks for me too. It does catch up at e.g. end of May but I see zero so far in June despite 24/7 folding
    #6
    ThreeTima
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    Re: Points not showing up on EVGA 2017/06/04 21:16:29 (permalink)
    Well, Guess I'll add my name to the hat.
     
    I was out of the game for a little while (school monopolized my time and my computer's time as well), but only a month or two. I started folding again a week or so ago. I didn't see points at all on last month until the first, for whatever reason. Now here we are 4 days into June and my points are not to be found for this month at all, though my main computer has been folding nearly 24/7.
     
    I get it could be end of month/start of month lag... but just in case this goes anywhere else... I am having this problem as well.

    #7
    GTXJackBauer
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    Re: Points not showing up on EVGA 2017/06/05 05:57:52 (permalink)
    Same.  No points since I've been folding since the 1st of this month and the PC locked up once already earlier this morning.  I sometimes get these locks up out of the blue while on other months, it's running 24/7 just fine.  Frustrating to say the least.

         
    #8
    Jimbo2112
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    Re: Points not showing up on EVGA 2017/06/05 06:59:08 (permalink)
    Nothing showing for me either.

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    #9
    ipkha
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    Re: Points not showing up on EVGA 2017/06/05 07:32:23 (permalink)
    No one is even there to look at the problem yet.
    It's only 7:30am in California as I write this post.
    Things should be fixed up by midday California time.

    #10
    Thernen
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    Re: Points not showing up on EVGA 2017/06/05 07:36:01 (permalink)
    Same here showing zero points.
    #11
    thanatos2k
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    Re: Points not showing up on EVGA 2017/06/05 07:55:21 (permalink)
    They've been doing this for ten years. The points go wonky from time to time but they always fix. Keep folding!
    #12
    drougnor
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    Re: Points not showing up on EVGA 2017/06/05 08:48:33 (permalink)
    Just be patient, folks. I have a back up of all the points on an hourly basis for our team. If EVGA needs to reset their system using those points, Rob's asked me for them a few times in the past. It's no biggie, we just need to wait a little bit.

    Just keep folding hard and the numbers will update soon!
     
    d


    #13
    drougnor
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    Re: Points not showing up on EVGA 2017/06/05 10:57:55 (permalink)
    Check your points - Mine just updated and I was able to put in this month's requests. Make sure yours are updated, too!
     
    d


    #14
    Cool GTX
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    Re: Points not showing up on EVGA 2017/06/05 11:41:03 (permalink)
     My points have updated and I have submitted request for 2M & 4M for June

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    #15
    GTXJackBauer
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    Re: Points not showing up on EVGA 2017/06/05 11:55:30 (permalink)
    drougnor
    Check your points - Mine just updated and I was able to put in this month's requests. Make sure yours are updated, too!
     
    d


    Cool GTX
     My points have updated and I have submitted request for 2M & 4M for June




    It takes me about 27-31 days to get my 4M.  

    Oh and btw, points showed up. 

         
    #16
    nikkocortez
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    Re: Points not showing up on EVGA 2017/06/05 14:38:57 (permalink)
    Yup mine have just showed up.  I was asking because I started folding again recently and had no idea if this weird client was set up properly.
    #17
    ipkha
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    Re: Points not showing up on EVGA 2017/06/06 07:08:57 (permalink)
    Normally the start of the month can be pretty glitch.
    This month and last month EVGA has been doing some web site backend upgrades. As an consequencec the update script broke so points have to be updated manually until it gets fixxed.

    #18
    SlideRulz
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    Re: Points not showing up on EVGA 2017/06/06 17:46:32 (permalink)
    points showed up just 500,000 missing

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    #19
    maveric191
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    Re: Points not showing up on EVGA 2017/06/07 02:44:51 (permalink)
    missing 500000 as well.
     
     




    #20
    GTXJackBauer
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    Re: Points not showing up on EVGA 2017/06/07 03:15:22 (permalink)
    Its obviously not self updating.  I need to see my points updated almost daily since it takes me almost exactly one month to hit my 4 mil goal.  I have a designated Folding PC (GTX 760s) as I sometimes use my main PC (GTX 780s) just to assist in getting a few extra points to hit the goal but can't always use this main PC as I'm always busy on it.  I need a accurate update so I can plan out my days and weeks ahead before the monthly deadline.  I could check my stats at extreme but they're never identical to EVGA's total.  Please get this issue fixed as its almost a 50/50 gamble for me to hit my goal now not knowing where I stand in points.

         
    #21
    rjohnson11
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    Re: Points not showing up on EVGA 2017/06/07 04:02:27 (permalink)
    Remember that folding at home points update occurs once every 24 hours on the EVGA website. 

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    #22
    ipkha
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    Re: Points not showing up on EVGA 2017/06/07 04:48:34 (permalink)
    GTXJackBauer
    Its obviously not self updating.  I need to see my points updated almost daily since it takes me almost exactly one month to hit my 4 mil goal.  I have a designated Folding PC (GTX 760s) as I sometimes use my main PC (GTX 780s) just to assist in getting a few extra points to hit the goal but can't always use this main PC as I'm always busy on it.  I need a accurate update so I can plan out my days and weeks ahead before the monthly deadline.  I could check my stats at extreme but they're never identical to EVGA's total.  Please get this issue fixed as its almost a 50/50 gamble for me to hit my goal now not knowing where I stand in points.

    If it comes down to the wire you can pm your username and passkey. I'll run it for a while to get your numbers.

    #23
    GTXJackBauer
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    Re: Points not showing up on EVGA 2017/06/07 05:09:29 (permalink)
    rjohnson11
    Remember that folding at home points update occurs once every 24 hours on the EVGA website. 


     
    It hasn't been since last month besides, something broke I hear.
     
    ipkha
    GTXJackBauer
    Its obviously not self updating.  I need to see my points updated almost daily since it takes me almost exactly one month to hit my 4 mil goal.  I have a designated Folding PC (GTX 760s) as I sometimes use my main PC (GTX 780s) just to assist in getting a few extra points to hit the goal but can't always use this main PC as I'm always busy on it.  I need a accurate update so I can plan out my days and weeks ahead before the monthly deadline.  I could check my stats at extreme but they're never identical to EVGA's total.  Please get this issue fixed as its almost a 50/50 gamble for me to hit my goal now not knowing where I stand in points.

    If it comes down to the wire you can pm your username and passkey. I'll run it for a while to get your numbers.



    Wow.  That's amazing and thanks.  My folding now since the change from 3 mil to 4 mil has pushed me against the wall.  I literally am down to the wire but will run the main rig for a few hours a week if I need to but worst case scenario where I'm completely out of options of catching up, you're my back up plan hero.  Thank you sir.
    post edited by GTXJackBauer - 2017/06/07 05:10:55

         
    #24
    ThreeTima
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    Re: Points not showing up on EVGA 2017/06/07 06:12:20 (permalink)
    Well... it seems SOME of them have come through. Does anyone know when (approximately) they update in the day? is it overnight at 00:00? at 08:00 (Pacific time), etc? I get up quite early, so it's possible they don't update till later, but when I checked this morning, they were almost exactly (if not exact) what they were the night before, despite my PC folding nearly all day & night.
     
    So again, bottom line, if there's a rough time of day when this occurs (and we are made aware of the time), it may help and alleviate many of our calls for it not being updated... just saying.

    #25
    ipkha
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    Re: Points not showing up on EVGA 2017/06/07 06:30:36 (permalink)
    It used to update midnight UTC.
    Now it updates when EVGA_Rob updates it manually.

    #26
    Chris21010
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    Re: Points not showing up on EVGA 2017/06/07 06:31:37 (permalink)
    if you look at the EOC stats for the month and it says 4 million then you are most likely going to see 4 million on EVGA at some point. to my knowledge EVGA updates their days at midnight GMT and EOC does central time so do keep in mind the 5-6 hour difference.


    #27
    durindana
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    Re: Points not showing up on EVGA 2017/06/07 20:52:44 (permalink)
    GTXJackBauer
    Its obviously not self updating.  I need to see my points updated almost daily since it takes me almost exactly one month to hit my 4 mil goal.  I have a designated Folding PC (GTX 760s) as I sometimes use my main PC (GTX 780s) just to assist in getting a few extra points to hit the goal but can't always use this main PC as I'm always busy on it.  I need a accurate update so I can plan out my days and weeks ahead before the monthly deadline.  I could check my stats at extreme but they're never identical to EVGA's total.  Please get this issue fixed as its almost a 50/50 gamble for me to hit my goal now not knowing where I stand in points.




    Yeah I'm in this boat too, my 780Ti doesn't have a problem reaching 4M... unless FAH crashes (which it does a little more frequently than I'd like). I'll leave my machine alone for a few days and come back to find FAH crashed 5 hours after I last checked it :( I'm not gonna sweat 5 bucks though
    post edited by durindana - 2017/06/07 20:53:46
    #28
    burt666666
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    Re: Points not showing up on EVGA 2017/06/08 21:23:00 (permalink)
    My points updated once...2 days ago.Missing a lot...

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    #29
    maveric191
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    Re: Points not showing up on EVGA 2017/06/09 04:18:10 (permalink)
    ran another 500,000 today and they aren't showing up either...anyone else still having issues?




    #30
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