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AnsweredPlanning on purchasing an evga card

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kevstar03
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2017/12/02 00:13:39 (permalink)
Hello there I'm planning on purchasing an evga gpu (gtx 1060 3gb) in the US and using it on my pc here in the Philippines. Just curious on how the steps for RMA process will be done if it ever is needed. Tried to send a message on the official PH facebook of evga here and they never replied to my query so I'm posting here hoping to get a response.
 
Thanks very much and here's to being part of the evga community!
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Cool GTX
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Re: Planning on purchasing an evga card 2017/12/02 10:59:25 (permalink) ☼ Best Answerby kevstar03 2017/12/02 11:30:05
Terms are found - However - You must select your region First (look top or bottom of page)
https://www.evga.com/support/warranty/
https://www.evga.com/howtorma/
 

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kevstar03
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Re: Planning on purchasing an evga card 2017/12/02 11:35:01 (permalink)
Hi thanks for the reply. I checked the APAC region and it did not specify where the item can be shipped. Will the Philippines be covered by APAC region?
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the_Scarlet_one
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Re: Planning on purchasing an evga card 2017/12/02 11:48:01 (permalink)
Most things in apac seem to go through Taiwan if I am not mistaken.
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rjohnson11
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Re: Planning on purchasing an evga card 2017/12/02 11:51:11 (permalink)
the_Scarlet_one
Most things in apac seem to go through Taiwan if I am not mistaken.

Yes that is correct as far as I know.

Specs: AMD 1920X Threadripper, Samsung SM961 M.2, 64GB Corsair DDR4 memory (half kit of CMD128GX4M8B2800C14),  ASRock X399 Taichi Motherboard



#5
Cool GTX
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Re: Planning on purchasing an evga card 2017/12/02 11:54:14 (permalink)
https://au.evga.com/support/warranty/
 

Shipping

  • EVGA provides repair centers throughout the world headquartered in: Brea, CA, USA; Munich, Germany; Taipei, Taiwan.
Please feel free to call us first for any needed support at (888) 880-EVGA (3842) 24 hours a day, 7 days a week.

Nibbler - EVGA X99 Classified, I7-5960X, 2-Titan X Pascal & 1 EVGA 1080FE, EK WB, Custom loop, modded Phanteks Enthoo Primo Case, 32GB GSkill Ripjaws DDR4-3000, Intel NVMe PCIe 750 SSD, Win10 Pro, PSU EVGA 1600 P2 Folding ~3.5M PPD @2100MHz, 4K Acer XB280HK monitor
#2 ASUS Z97-WS, i7-4790K@4.5GHz,  2Way-SLI - EVGA Titan X SC - EK WB/BP, Custom loop, 32GB GSkill Ripjaws DDR3-2400, Samsumg Pro 850 SSD, 2-2TB WD Black, Win 10 Pro 64bit, EVGA 1200 P2 Supernova PSU, Folding  1.6M PPD, modded Corsair 760T case   Affiliate code 05MLLDCG6B

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kevstar03
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Re: Planning on purchasing an evga card 2017/12/02 12:32:58 (permalink)
I guess they won't give out the address unless i fill up a RMA. Wonder why is that since I wanted to know the rates for future reference if bad luck strikes.
 
"Please feel free to call us first for any needed support at (888) 880-EVGA (3842) 24 hours a day, 7 days a week."
- The number is international and it will cost me a lot to call them. 
post edited by kevstar03 - 2017/12/02 12:34:54
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the_Scarlet_one
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Re: Planning on purchasing an evga card 2017/12/02 13:17:30 (permalink)
Leg, let me see if I can call and get you an answer... no promises, but I will try.

EVGA
18F., No.176, Jian 1st Rd.,
Zhonghe Dist.,
New Taipei City 235, Taiwan

Does that help?

It is at the top of the page at Asia.evga.com/about

Thanks to Jacob on the tech support line for providing the answer :-)
post edited by the_Scarlet_one - 2017/12/02 13:25:34
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Cool GTX
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Re: Planning on purchasing an evga card 2017/12/02 13:24:11 (permalink)
Thanks Scarlet
 
Other number found here    https://www.evga.com/about/contactus/
 
 
https://asia.evga.com/support/
E-mail address are at the link above
 
TAIWAN
886-2-82262868
 
https://asia.evga.com/Support/rma.asp
 
https://asia.evga.com/support/warranty/
 
 
 

Nibbler - EVGA X99 Classified, I7-5960X, 2-Titan X Pascal & 1 EVGA 1080FE, EK WB, Custom loop, modded Phanteks Enthoo Primo Case, 32GB GSkill Ripjaws DDR4-3000, Intel NVMe PCIe 750 SSD, Win10 Pro, PSU EVGA 1600 P2 Folding ~3.5M PPD @2100MHz, 4K Acer XB280HK monitor
#2 ASUS Z97-WS, i7-4790K@4.5GHz,  2Way-SLI - EVGA Titan X SC - EK WB/BP, Custom loop, 32GB GSkill Ripjaws DDR3-2400, Samsumg Pro 850 SSD, 2-2TB WD Black, Win 10 Pro 64bit, EVGA 1200 P2 Supernova PSU, Folding  1.6M PPD, modded Corsair 760T case   Affiliate code 05MLLDCG6B

#9
EVGATech_JeffP
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Re: Planning on purchasing an evga card 2017/12/03 21:27:59 (permalink)
We don't list the address on the support pages because we want people to go through the RMA process before sending in their product without a RMA number. (This slows down the process as we then have to find out why we received an item.) 
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XrayMan
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Re: Planning on purchasing an evga card 2017/12/06 17:56:09 (permalink)
the_Scarlet_one
Leg, let me see if I can call and get you an answer... no promises, but I will try.

EVGA
18F., No.176, Jian 1st Rd.,
Zhonghe Dist.,
New Taipei City 235, Taiwan

Does that help?

It is at the top of the page at Asia.evga.com/about




 
 
EVGATech_JeffP
We don't list the address on the support pages because we want people to go through the RMA process before sending in their product without a RMA number. (This slows down the process as we then have to find out why we received an item.) 

 
 
            
 
 
 

      My Affiliate Code: 8WEQVXMCJL
 
           
 
   
 
           
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 



 
 
 
 
 
       
 
 
 
 
 
 
 
 
 
     
 
 
     
 
 
     
 
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