kevstar03
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Hello there I'm planning on purchasing an evga gpu (gtx 1060 3gb) in the US and using it on my pc here in the Philippines. Just curious on how the steps for RMA process will be done if it ever is needed. Tried to send a message on the official PH facebook of evga here and they never replied to my query so I'm posting here hoping to get a response.
Thanks very much and here's to being part of the evga community!
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Cool GTX
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Re: Planning on purchasing an evga card
2017/12/02 10:59:25
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☼ Best Answerby kevstar03 2017/12/02 11:30:05
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kevstar03
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Re: Planning on purchasing an evga card
2017/12/02 11:35:01
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Hi thanks for the reply. I checked the APAC region and it did not specify where the item can be shipped. Will the Philippines be covered by APAC region?
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the_Scarlet_one
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Re: Planning on purchasing an evga card
2017/12/02 11:48:01
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Most things in apac seem to go through Taiwan if I am not mistaken.
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rjohnson11
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Re: Planning on purchasing an evga card
2017/12/02 11:51:11
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the_Scarlet_one
Most things in apac seem to go through Taiwan if I am not mistaken.
Yes that is correct as far as I know.
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Cool GTX
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Re: Planning on purchasing an evga card
2017/12/02 11:54:14
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https://au.evga.com/support/warranty/ Shipping- EVGA provides repair centers throughout the world headquartered in: Brea, CA, USA; Munich, Germany; Taipei, Taiwan.
Please feel free to call us first for any needed support at (888) 880-EVGA (3842) 24 hours a day, 7 days a week.
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kevstar03
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Re: Planning on purchasing an evga card
2017/12/02 12:32:58
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I guess they won't give out the address unless i fill up a RMA. Wonder why is that since I wanted to know the rates for future reference if bad luck strikes. "Please feel free to call us first for any needed support at (888) 880-EVGA (3842) 24 hours a day, 7 days a week." - The number is international and it will cost me a lot to call them.
post edited by kevstar03 - 2017/12/02 12:34:54
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the_Scarlet_one
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Re: Planning on purchasing an evga card
2017/12/02 13:17:30
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Leg, let me see if I can call and get you an answer... no promises, but I will try. EVGA 18F., No.176, Jian 1st Rd., Zhonghe Dist., New Taipei City 235, Taiwan Does that help? It is at the top of the page at Asia.evga.com/about Thanks to Jacob on the tech support line for providing the answer :-)
post edited by the_Scarlet_one - 2017/12/02 13:25:34
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Cool GTX
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Re: Planning on purchasing an evga card
2017/12/02 13:24:11
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_JeffP
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Re: Planning on purchasing an evga card
2017/12/03 21:27:59
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We don't list the address on the support pages because we want people to go through the RMA process before sending in their product without a RMA number. (This slows down the process as we then have to find out why we received an item.)
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XrayMan
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Re: Planning on purchasing an evga card
2017/12/06 17:56:09
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the_Scarlet_one
Leg, let me see if I can call and get you an answer... no promises, but I will try.
EVGA
18F., No.176, Jian 1st Rd.,
Zhonghe Dist.,
New Taipei City 235, Taiwan
Does that help?
It is at the top of the page at Asia.evga.com/about
EVGATech_JeffP
We don't list the address on the support pages because we want people to go through the RMA process before sending in their product without a RMA number. (This slows down the process as we then have to find out why we received an item.)
My Affiliate Code: 8WEQVXMCJL Associate Code: VHKH33QN4W77V6A   
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kevstar03
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Re: Planning on purchasing an evga card
2017/12/24 08:43:39
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Guys thanks for the replies so sorry it took me so long to reply back. Contacted the local supplier here in the philippines and they do not handle rma. Guess its taiwan if ever.
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